Photosmart HP5510: HPSupportSolutionsFramework - 12.5.26.37.exe fails to install the driver

My problems started when I could scan is no longer using the front panel of the printer after upgrade to win10.

The recommended solution suggests reinstall my printer drivers using the HPSupportSolutionsFramework - 12.5.26.37.exe , but this attempt fails (even if I allow the download of the whole), first message says the USB cable should be removed the second message says only: "error", great help!

Any suggestions how I can get my scanner up and running again?

I also see that another user has been looking for a Win XP PC used just for his printer, so that should be a problem of compatibility win10.  Would help if win10 HP drivers worked!

Any IDE?

Hi @sburnell548,

Can you try this program to uninstall Microsoft and then reinstall the software features FULL again?

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...

Let us know if it works!

Tags: HP Printers

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