do not install the driver for XP photosmart 5510

I tried in vain several times to install the driver for my refurbished XP for my laptop HP photosmart 5510. I said I want to install via radio - he finds the printer and lets me select - then it starts the installation.  It gets about two-thirds through the bar of "installing network printer." "and crashes.

I let it rest, go to walk my dogs, prepare dinner, and it moves of there.  When I click on cancel, it crashes during the phase cancellation and I'm relegated to "force quit" process.  It's annoying!  All I want to do is wireless printing.  Scanning the computer would be an asset.

BTW, I had NOT of PROBLEMS installation on laptop of my wife under System 7.

Help, please... Thank you

Docswan

Hi docswan,

I can't wait to hear that you are experiencing installation problems.  The following steps may resolve this problem. You can also view documents related to this issue by clicking here.  If you are unable to install the full features software, a generic driver can be installed via windows to enable printing only.  Here is a link that will provide the steps to do this.  Click here

1. connect a new printer.

2. the software freezes when "control network.

3 allow software to sitting there for 3 minutes (to fill in the background).

4. go into the Task Manager process tab.

5. complete the process of HP network Communicator.

6. This should push the software to a point to choose wireless or Ethernet.

7. Select Ethernet or wireless depending on connection.

8. Enter the IP address manually in the appropriate box.

9. the software freezes probably during the 'network of control' all or part way through.

10 allow software to sitting there for 3 minutes (to fill in the background).

11 go into the Task Manager process tab.

12. end of the process of HP network Communicator.

13. This should push the software before saying that the printer cannot be installed correctly, but can be installed via the IP address.

14. click "continue".

15. the software should continue and give a green check mark.

Tags: HP Printers

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