Photosmart plus 250 series: find lost documents

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• HP Photosmart Plus B210 Series does NOT print black

  I use Windows 7 to print to the printer HP Photosmart Plus B210 Series. The black cartridge has been listed as half full, but I installed a new black cartridge with no improvement. I selected the clean and align the print head, but the printer prints only the color inks and not black. I checked the vent of the cartridge on the black ink cartridge, and it is clear.

  Any suggestions?

  I have completed the troubleshooting steps and nothing fixed the problem. I even followed the instructions for soaking the printhead for 10 minutes in hot water. I guess that the printhead has gone bad and needs replaced. Thanks for your help.

• HP photosmart Plus B210 series - prints blank pages

  Hello, I got the printer above for about 4 years with no problems. He suddenly started printing blank pages. I went through all the cleaning cycles, alignment etc., but without success. I bought a new genuine HP print head and installed new cartridges and still once, it prints blank pages. The message I get is that alignment process has failed. Does this mean the printer is down and I'll have to buy a new one, or can you suggest a solution? I went through all the steps suggested for this type of printer on your forum, but I still get blank pages. It is a disaster for me and my wife whose work depends on the network printer. Any suggestion would be appreciated. Thank you.

  Hi @drbince,

  Given you have changed the print head and the problem persists, according to me, maybe it's time to consider a replacement printer.

  Alignment is a failure because the printer does not black. If you have followed all the steps in the following document, it might be time to give us a call to weigh your replacement options: HP Photosmart Plus B210 printer - color or black ink not print.

  If the problem persists, what you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number

  File number and phone number are displayed.

  If it meets your needs, please consider tagging this post as solved by clicking accepted as Solution below and others can find the answer more effectively.

• The Japan purchased a printer Photosmart Plus B210 series 2.

  I bought 564 cartridges from Amazon,

  I can't use cartridges, although they said that they would work.

  My printer says utility series 2, and I can't find a series 2 anywhere on the HP site.

  What can I do?

  Hmm indeed there is no contact on this hmmm page link

  I guess you are from United States? In this case, use this link.

  http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1

• HP Photosmart Plus B210 Series new magenta ink cartridge prints do not at all

  First of all, I had a problem with my cyan ink on my printer HP Photosmart B210 series. The problem was that he was not the impression and he says it wasn't printing because of the cartridge and also I had to align my cartridges. Whenever I tried to align the cartridges he says that alignment does not so I ended up trying to align them so much that I have exhausted all my ink and went out to buy all new cartridges.

  When I installed new cartridges and tried to line up once again, they all worked perfectly, but when I went to print a photo, the magenta was not yet appear. I did another test called 'Print diagnostic Information' and the magenta box is completely blank 100%. When I went to see the "estimated ink levels" he said it was perfectly fine. I tried to print a picture of a square while magenta box and the printed page was completely empty.

  Basically... How can I get my printer to recognize the new magenta cartridge because it is not currently.

  I'd say running up to three cycles of cleaning the printer before driver or Panel box tools.  If this doesn't get the magenta, then you can try soak the print head, as described here.

  [edit] Know that the ink gauge is probably not at this point clear - especially the printer like that it has printed pages of magenta at this stage, while the ink is still in the cartridge.  The ink gauge will indicate less ink cartridges is actaully available.

• HP Photosmart Plus B210 series

  Suddenly, my printer has stopped printing in black ink.  The cartridge is full.  It's already happened and I just cleaned everything and it started working again.  This time, I cleaned it again, it printed one page and then arrested again to print.  I cleaned it again and it will not print black ink.  I cleaned the print heads and tried to re-aligned with the printer.  The alignment fails every time.  What has something to do with it not printing black ink?  It doesn't make sense to me that this issue would be part of the problem, but maybe it is.

  All my color cartridges are out of ink.  This has something to do with the problem of it not not printing black ink?  That does make sense to me either.  If this is the problem, then I'll spend money for the color of the ink.  Printers frustrate me beyond words.  They simply stop without apparent reason.

  Would appreciate any help I can get.

  Hello Catstuder,

  Welcome to the Forums of HP Support! I understand your frustration and want to shed some light on why the guard alignment fails and why you do not get all black on your thoughts even if you have a totally black cartridge installed.

  1. in the printer to print control and alignment to pass, it takes all cartridges to be installed in the B210. You can print in black ink only, but the printer will still use the ink contained in the cartridges of color for maintenance tasks. It takes little ink from all cartridges in the service of the print head and avoid any clogging.

  2. with the printers ink system, it only does not use black ink even though you can choose to print in black ink only. Have a look here: use of inkjet printers ink.

  I propose to replace the color cartridges, and I am sure that you will have no problem. If you want to print in black ink only, take a look at the steps below:

  1. in your software application, click print.

  2. Select your printer in the list of available printers.

  3. click on the option opens the printer properties dialog box. According to your application software, this option could be called printer properties, Options, Configure the printer, printer, or Preferences.

  4. click on the features tab, click the Grayscale dropdown menu and then click on black ink only.

  5. click OKand then click print to start printing.

  I hope this has been helpful, if you have more questions please let me know!

  I found this informative information here:a 'ink alert' or "Low on ink" Message appears on the computer or the printer control panel

  Thank you

• Photosmart HP B210a more: HP Photosmart Plus B210 missing Scan software

  Hi all

  OK, Ive problems (two hacks, printer malfunctions, 1 disk repair, etc. over the past months) my Mac for the last two days, I restored Mac OSX 10.10.4 successfully and everything is well save for my printer as indicated above. I didn't know the usefulness was eliminated when I upgraded to Yosemite and it was hogging my CPU with a processing loop that was killing my Mac (I call her Alice!...)). So, I did get them all today my research on what went wrong with these processes which lead me to upgrade drivers Max OSX Yosemite and tried troubleshooting through:

  (a) installation of printers, their uninstall through the system preferences/printers and Scanners to verify that the drivers are there, I installed via the using field list driver HP Photosmart Plus B210, who can confirm print successfully without any trail of CPU (I uninstalled the HP before this point utility).

  (b) tried to get into the system preferences/printers and Scanners / where I chose "Scan" in the window of the printer and it says "SCAN SOFTWARE does IS NOT INSTALLED" (see attached printer screen)

  

  (c) I installed the driver in the development of window for HP Photosmart Plus b210 series that SHOULD allow the printer and scanner to work from my window System Preferences/printers and Scanners, I've lived more troubleshooting try to import a scan of the system of preferences/Applications/Image Capture and preview also. The two scan attempts to import sent the same message, lack of scan software when I tried via the printers & Scanner on System Preferences window.

  So frustrasting as she is, I set up a test on the printer to use the port MMC to scan an image of the window of the printer to the MMC card, that I inserted in the printer and it worked to prove that the software of the printer works on scan, but not directly with my Mac. Printing software is confirmed later, brings back me to my Mac and his missing scan software.

  This seems to be missing and appropriate drivers that should make the impression (works fine, no trail of CPU as before) as well as scanning (missing software problem). Does anyone know how I can fix this and if I need to download software drivers or anything please provide your console if necessary with links to what I need...

  Thank you all... I should have logged at noon instead of 4.30... I just might have gotten something else after you fix this problem...

  Try to update the software by following these steps:

  Click on the Apple icon, then select about this Mac.
  Click software update, and then click the Store from the top of the indicated window menu and click on reload the Page.

  Be sure to install any update HP or Apple, then check for the difference.

  If it persists, try manually install the package below. Tjen try to scan the image:
  http://support.Apple.com/kb/dl907

  If you're still having problems, try the HP Easy Scan application below:

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  Shlomi

• Series HP Photosmart Plus B210: Connectionproblem iMac - HP

  Since I installed Mac OS X 10.10 (Yosemite) (OS x 10.8 Mountain Lion) my printer does not (always) enable to printing purposes. What should I do to make the printer work properly?

  When I stopped the printer completely for awhile (220 V, several minutes), the printer can begin to work, but not in all cases.

  Thank you

  A.J. van der Hout, Netherlands

  Hey @vanderhout,

  Welcome to the Forums of HP Support!

  I see that you have some problems with printing regularly from your machine Mac OS x 10.10 for the all-in-one Photosmart Plus B210 printer. I can help you with that.

  To start, make sure that the printer is connected directly to a wall outlet and not a surge protector. Once this is done, if the printer is connected to your Mac via a USB cable, remove it. If it is connected wireless network, turn the printer off and remove the power cord at the back of the router for a minute. When the lights come back on the router, turn on the printer.

  Now, let's try printing. If you were able to print quickly then the issue is related to the network. This document explains How to troubleshoot wireless connection with your printer. As a result of this document should help you identify why your connection issues.

  If the printer is still not printing on a regular basis then:

  1. Click on your Apple icon, system preferences and printers and Scanners.
  2. Hold down the CTRL key and click on the picture of the printer on the left side of the screen.
  3. Click on reset printing system.
  4. Open your utility Applications, file and disk utilities.
  5. Click on verify disk permissions. This should take about 10 minutes.
  6. Click on repair disk permissions. This should take about 10 minutes.
  7. Restart your Mac.
  8. If you removed the USB cable, connect. If this is not the case, click on your Apple icon, system preferences and printers and Scanners. In this window, click the icon 'more' in the lower left corner. Now, select your printer in the list. Click in the box next to and select your printer. Finally, click Add.

  At this point, you should be able to print. If this isn't the case, please let me know what happened following my directions and I will be able to help you further.

  Please let me know if this solves your problem or if you have any other questions. If not, have a great weekend!

  If it solves your problem, please help other users find this thread by clicking on accept Solution below my post.

  If you appreciate my help, please inform other users by clicking on the icon below my post thumbs up.

   

• HP Photosmart Plus all-in-One Printer series - B209a

  Hello

  I have a problem with my HP Photosmart Plus all-in-One Printer series - B209a printer.

  It prints a picture by using too much magenta.

  When starting the printer, I got a message saying that I had to replace the magenta toner with a new one. I did as instructed. I printed a new document, but it came out in magenta.

  Even if the other cartridges were not empty and yet I replaced with new ones, thinking that maybe the ink dries up because I have not used the printer for a few months now. I used all original HP XL cartridges.  Subsequently, I printed testpages 5 before you print my picture.

  The printer uses all colors now, but it uses too much magenta to print my photo.

  I used the printer for several years now and never had this problem before.

  Is this a problem that can be solved?

  Troubleshooting steps described in this document can help solve the problem.  Be sure to check the vents to make sure that they are not plugged.

• Size of printing HP Photosmart Plus e-All-In-One B210 series has sent a

  Hi, sorry in advance if I am dumb.

  How can I make sure the photo by email to my HP Photosmart Plus e-All-In-One B210 series are printed on 10x15cm photo paper?

  In fact, how I want to print any photo is printed on paper 10x15cm.

  Thanks for the research and forecast of some indication of this dilemma, I have

  Hi tabby1471,

  All photos sent by e-mail to print prints on a default size of the format 4 "x 6" photo. "

  There is currently no way to change the size of the paper.

  Thank you

• PHOTOSMART PLUS B209a-m: PHOTOSMART PLUS B209a-m does not print the data entered.

  Printer was working fine, but recently had a few power outages in 48 hours.  After the second blackout, we noticed that if we tried to copy and print something, what we would have would be a picture or a diagram of a post, for example I tried to print a tax document of our mortgage company.  The pre-printed outline was shaped did print, but the data that have been added by the mortgage company (name, address, etc.) do not have.

  If someone can guide me in the right direction to rectify this situation I would really appreciate it.

  Hi @Whitey16,

  Welcome to the HP Support forum.

  I understand that your printer HP Photosmart Plus all-in-one worked very well until you've had a few power outages. Since the outages, the printer has been printing a ' photo or diagram of a post "where to send print jobs to the printer on your computer Mac OS X 10.11 El Capitan. I would like to help with that.

  The first thing we want to do is to test the functionality of the printer without a computer. Try to print a report to ensure that the functions of the printer printer ok on its own.

  

  If the report of the State of the printer print, then we need to look at the software & drivers used by the computer.

  Then I would reset the printing on Mac system. Here is a document of support from Apple that you can use if you need help with that - reset the printing on your Mac system.

  Once the system has been reset you will need to add the printer back in. When you add the printer you want to be sure to choose the printer drivers and not the driver "Airprint" in the menu drop-down 'Use' on the window "Add" of the printer. Here is an another Apple su [document report that can help you with that - Add or remove a printer.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Photosmart Plus B209a-m black cartridge will not print

  My HP photosmart Plus 209 a, m stopped printing black ink. I've had less than a year, and it worked perfectly until last night, when all of a sudden it stopped printing black ink... All other colors work very well. I took all the actions proposed by the HP support site, I have cleaned the print heads, ran the alignments, cartridges has changed twice again (never used anything else than new HP cartridges) and still no black ink. So I searched for an answer outside the HP site and tried all the suggestions, I came across but always without success. I found, however, that there are many people with the same problem but I have yet to find a person who has solved. Please someone help me!

  Hi Steve

  As the black cartridge is not read empty, have you tried to check if it is properly ventilated? third step in the link below)

  http://support.HP.com/us-en/document/c01770033

  Best regards

  Ciara

• HP Photosmart Plus B210 pages come out blank

  HP Photosmart Plus B210 printer started printing blank pages. Seems to go through the motion of printing from word documents, but comes out blank. Printer did print a photo.

  Went to my CV charge and activated ink levels. Find the box HP here. Used align print head function. Printer has started printing text after that.

• HP photosmart plus b209a-metres driver install fails

  Hello

  I can't install a driver of hp photosmart plus b209a-metres. The cd and the downloaded version does not reach

  in the middle of the installation in the "application of updates. No error message it simply disappears.

  Stop anti viruses, nothing helps.

  Tried on a 2150us Pavilion dv6 and dv7 1260us windows 7 64 with the same results.

  He settled in "windows 7" (?) compatibility mode, but only a wired connection can be established.

  Installed on a new Mac, no wireless connection either.

  The printer seems to recognize networks wireless in the neighbourhood according to its printed diagnostic network

  but not through the dialog box to install.

  It is an older model (sitting in its box until the death of our other printers), the driver is old, but still 2 years ago

  could have been a good home network printer

  Any advice would be greatly appreciated

  Thank you

  Hi MDG21,

  Follow the steps described in the document on the link below to connect the printer to your network and follow the remaining to uninstall and reinstall the printer. Let me know what you find?

  Installation of the software of the printer on a wireless network

  Follow the steps below and let me know what happens?

  First step: clear temp directory

  1. Type %temp% term or search programs and files of field
  2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
  3. Proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-71739-3&cc=US&DLC=en&LC=en&os=4063&Product=3777182&sw_lang=

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?

• How to clean the printhead on an HP Photosmart Plus model B210e using Windows 7?

  How to clean the printhead on an HP Photosmart Plus model B210e using Windows 7? I can print in color, but not with the black cartridge, what's new...

  I'm including a document print quality, I'd take a peek at the five solution it will guide you in the process of cleaning print head via the Control Panel on the printer.
  
  Print quality
  
  Let me know how it goes.