Photosmart Premium C309g-m on: scan opion not showing Photosmart Premium C309g-m on mac OSx 10.10.3

Hello. The scan option does not show the printer.  I reinstalled the printer as well as all updates. I have already scanned and this feature is currently unavailable.  I wonder how to solve this problem.  I am

using Mac OSX 0.10.3

Thank you

Hello

Restart your Mac, then try to run the software update as follows:

First of all make sure that the printer is turned on and connected to your Mac or on the same network.

Click on the Apple icon, then select about this Mac.
Click software update, and then click the Store from the top of the indicated window menu and click on reload the Page.

Be sure to install any update HP or Apple, then check for the difference.

If it persists, try manually install the package below:
http://support.Apple.com/kb/dl907

Now you should be able to scan from printer & Scanners or Image Captrue as follows:

http://www.support.HP.com/us-en/product/HP-Photosmart-premium-all-in-one-printer-series---C3/3984414/model/3793675/document/c04467713/

You can also install and use the HP easy Scan application below:

https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

Please let me know how it goes,

Shlomi

Tags: HP Printers

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