Photosmart7520e-all-in-one: can't print

I can't print my laptop.  I've never had a problem before, but it just stop working.  I tried to remove and reinstall my printer, but it did not work.  The only thing is when I check my network connections that my printer indicates "open" instead of connected. Could this be my problem?

Hello

Thanks for the comments.

Please uninstall and reinstall the software COMPLETE features, follow these steps:

1. download and save the software COMPLETE features (do not install online)

http://support.HP.com/us-en/drivers/selfservice/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/model/5199462#Z7_3054ICK0K8UDA0AQC11TA930C7

Please select the appropriate operating system.

2 uninstall the software from your computer
3. install the FULL feature software "saved".

Hope that helps!

Tags: HP Printers

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