Pinch to Zoom-the touchpad does not not in Adobe Reader DC / Illustrator (Microsoft Surface book)

Hi all

The pinch to zoom-the touchpad is an important part of my work, but I can't make it work in Illustrator CS6 Adobe DC or on the cell Surface book. Does anyone know a potential solution?

There may be some registry that I can change or manifest some file, I can create to resolve this problem?

On my previous laptop touch I could solve this problem by disabling the touch mode in Adobe Reader, but for the book of the Surface, the touch screen remains active even when the touch mode is disabled.

Thank you

Justin

Hi Sarah,.

Thank you for your response. Unfortunately, this does not solve the problem - I think it may be a software problem and a hardware, that is, the touch screen is the default input device because it is used also in tablet form.

For now I have switched to Foxit Reader and can confirm the pinch to zoom-the touchpad works in this software (I do not mean to be inflammatory, but rather as at least temporary difficulty for users experiencing this problem!).  However, I am not aware of the alternatives comparable to Adobe Illustrator, so I'll have to support limiting it.

Best.

Justin

Tags: Acrobat

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