PIXMA 922 unable to pick up the paper from the lower bin

I recently bought the PIXMA 922 and have had problems printing.  I put standard Staples copy paper in the lower tray.  When I go to print it sometimes will print a page or two, then it gives me error "Support Code 1008" say that there is no paper.  I have to open the lower tray, readjust the book a bit, click ok.  At that time his 40% chance to print another page or two, otherwise think it once again and then gives the same error.  It makes it almost impossible to print anything more then a few pages because every few pages spend a few minutes of back and forth with the printer.  Have I not a lemon?  Is there something I missed making it so the printer can't pick up the paper?  Before to return the printer that I wanted to try to get assistance.

Thank you!

Hello sewell.

If the paper has been loaded correctly and the error persists, additional troubleshooting will be done to limit the cause of your problem.  Please contact our support group using the link below for further assistance.

http://www.USA.Canon.com/Cusa/consumer/standard_display/contact_us_consumer

Tags: Canon Printer

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