Please cancel my subscription without cancellation fees so that I'll be able to order the new promotional offer.

Similar Questions

• If I had to cancel my membership I would still be able to access the applications?

  If I cancel my subscription I would still be able to access the applications I already downloaded on my computer? Or I won't be able to use them? I thought I read somewhere that if you have cancelled, you would be able to always have access to the applications that you have downloaded through the cloud when you had the membership? Is this fair? Anyone know?

  Hi wharton89,

  You will continue to free member benefits creative cloud, and if you have saved your work on your computer, you will continue to have access to these files. Is no longer, you'll have access to creative cloud desktop applications or most of the services which are components of a creative cloud membership.

  If you purchased an annual individual membership plan and you cancel after the first 30 days, but before meeting the date of 12-month commitment, you will be charged 50% of the amount remaining on your contract.

  Kind regards

  Romit Sinha

• iTunes game question... If I downloaded versions of upgrade no DRM from songs matched on my hard drive and then cancel iTunes game, I'll still be able to play the upgraded version of the downloaded files then?

  Hello

  I signed up for iTunes game several weeks ago mainly to unprotected quality 256 kbps versions of songs that I bought before 2008 (when iTunes send 256 Kbps files instead of 128 Kbps of lower quality files).  When I did, about half of these old songs I had bought are accompanied by a status of 'Bought' iCloud and the rest were listed with a status of "Matched".  I was puzzled by this because it seemed to me that thought iTunes doesn't recognize no I bought have these songs.

  Finally, I have determined that the reason iTunes game didn't recognize them as bought because these 'Matched' files were bought during my AppleID had a different e-mail that are associated with account.  It's the same AppleID account, but another email.  I also found that I could still upgrade files Matched from 128 Kbps to 256 Kbps.  I also have available files of the song offline upgrade, which of course them on my hard drive.

  Because I signed up to get the files updated level, I will finally be cancelling the iTunes account Match.  Now, as many of these songs are listed as matched and not purchased, I wonder what will happen when I cancel iTunes game.  Still, I'll be able to play the downloaded files, sync with my iPhone, etc. after that game is cancelled?  In addition, there are a few songs that were purchased in the framework AppleID to my wife that currently are as well matched, and I am allowed to read files purchased with his account. I want to upgrade these files and download them as well.  When I canceled the game, will I still be able to play the improved version of his songs?

  Thanks for any information you can provide. :-)

  Hello

  Once you have downloaded the upgraded pieces, you will keep them. PS Keep another upward.

  Purchased in General securities are purchased but some will come, probably because an upgrade of the original is not possible for example that the version of the album is no longer available.

  The purchased prevoiuly of the corresponding securities does not appear under previous purchases. Also, be aware that if you need to redownload past purchases, you get the original version of the DRM 128 no upgrade.

  Jim

• I can't see Cancel button. Please cancel auto renew creative cloud at least ID: deleted by the moderator >

  

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• The new Firefox 4 close all my tabs without giving me the option to keep them as Firefox 3. Why can't we keep this feature?

  I installed Firefox 4 on my laptop but not on my PC because of 2 problems: -.
  (1) Firefox 3 would always ask me if I wanted to keep the tabs open, what I almost always do. Firefox 4 is no longer offers this option and closes all tabs. Why?

  (2) Firefox 4 closed all float ins without asking or advising me. This allows not only my life more complicated, it also prevents clients download freebe offers because they are completely unaware of them. Why you play 'Big Brother' and decide for us what we see online?

  Blessed be

  Karma Singh

  I think that it is assuming you are using the new FF4 Menu button. If you use the old style of 3.6, page options would be under the menu 'tools '.

• I paid for the subscription of three years last year and I was not able to use the progam... currently I moved I don't know if I can find my serial number, even if I can have pilled upward through my bank statements

  last year, I paid for the subscription of three years, I have used or been able to use the program, even if it was paid because I moved from the place where I myself was when I bought the program and I've lost my serial number, or can I get a refund because she was taken out of my account.

  Hi christineg24805464,

  You can check under your active subscription account: Adobe ID

  Serial key is not required to activate the subscription.

  It can be activated using your e-mail address with which you bought the subscription and the Adobe password.

  Kind regards

  Claes

• Please cancel my subscription of Stock

  I'm subscribed to an offer that said I could cancel franchise risk within the first 30 days, I was encouraged to terminate my subscription since December 31, I subscribed because the first month was supposed to be free, but I haven't received anything free, you just charged me for the first month , so please cancel my membership immediately and do not charge my credit card again.

  Please see:cancel your membership of Stock

  With the promotion of Stock, you get an automatic refund during the first month and can cancel within 30 days without penalty if you do not want to continue with the subscription.

  You can contact support for assistance: Stock: contact customer service.

• Adobe has cancelled my subscription without asking me anything. Is this normal?

  Adobe has cancelled my subscription without asking anything for me and I can´t find, anywhere in the site, how to re-enable it. Are they or am I crazy?

  Carlos,

  Looks like there may have been a problem with the payment. I suggest you contact our support staff to discuss the details and to take care of this:

  Please see this link for support with creative cloud payments, accounts and membership:

  CC_membership-account-payment-support

  Kind regards

  Guinot

• Can I suspend my subscription without cancelling?

  Can I suspend my subscription of cc adobe without undo? And where the hell don't chat with support disappear to?

  Hello

  Unfortunately there is no possibility to suspend your subscription.

  If you do not use the subscription, you can cancel it.

  For assistance contact support:

  Contact the customer service

• I cancelled my subscription to the CC more than 6 months ago and today I discovered that I had to be charged for another six months and must pay a cancellation fees of $57?

  I cancelled my subscription to the CC more than 6 months ago only used the product and today that I found out, I had to be charged for another six months and must pay a cancellation fees of $57?

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• I want to change my plan photography & after effect the all Apps student, how do I do without paying cancellation fees?

  I bought the plan of photography and After Effects, without realizing that, as a student, I could get the plan of the student. I wish I could spend plans, but when I try to cancel my plans of course asked me to pay the cancellation fee. I am wary to do if I'll just come back and use the programs, with another plan that offers access to more applications. I would pay the same amount for the plan of the student I pay now for my current plan, so is there a way to circumvent the problem of cancellation charges and simply exchange plans?

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Can you please cancel my subscription as well? I m tired of trying again and again... PLEASE, I BEG YOU!

  Can you please cancel my subscription as well? I m tired of trying again and again... PLEASE, I BEG YOU!

  Sudeep SALVATION,

  Sorry for the inconvenience!

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Hope this helps!

• Please cancel my subscription

  My case is 0217289854.

  I'm from Brazil so please stop my subscription. Why is it so difficult to cancel my subscription to Adobe Cloud?

  I received an email from Adobe confirming the cancellation, but my credit card keeps in charge.

  Hello

  The creative cloud subscription is still active.

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

• Please cancel my subscription to Adobe Stock

  Hi guys,.

  
  

  I am trying to cancel my membership Adobe Stock and I tried to communicate with you, but the cat is offline.

  Please cancel my membership Adobe Stock.

  
  

  Thank you and Merry Christmas
  

  Hello

  That you were unable to connect with the support of cat I've cancelled your subscription of Stock as requested.

  Kind regards

  Bev

• Can you please cancel my subscription to the CC

  Please cancel my subscription to CC tried to do this several hours yesterday with no luck in helpx and on the forums. Frustrated. Do not post links to helpx because they do not work Just. Cancel. My. Subscription. Thank you.

  Please see I sent a private message.