Cannot install illustrator

I can't install adobe Illustrator. I can install other applications very well, but when I try to install Illustrator that it appears in the installed section, goes to 99% complete then just goes back to the find more apps section.

Please check if this helps:

Troubleshoot Adobe Creative cloud download, install and update questions

Manager application does more than 99% in install (Windows, 64-bit, master collection CS6 8.1)

: https://helpx.adobe.com/illustrator/kb/troubleshoot-illustrator-log-files.html

Concerning

Stéphane

Tags: Adobe

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    WARNING: DW066: OS requirements not met for {07C64F28-6F4E-1014-A82C-D40EE8D79912}

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    WARNING: DW066: OS requirements not met for {4883A813-2805-4FA8-A91C-073BA7B2667A}

    WARNING: DW066: OS requirements not met for {9F16123E-05FC-1016-91BC-C090234C0EE3}

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    WARNING: DW066: OS requirements not met for {5D2A85AB-7391-4EAC-AA61-D5D9C09E4F17}

    WARNING: DW066: OS requirements not met for {3D51982E-45C6-4B4B-9362-B356E1610821}

    WARNING: DW066: OS requirements not met for {0215A652-E081-4B09-9333-DC85AAB67FFA}

    WARNING: DW066: OS requirements not met for {35ED8892-98E5-488A-A23C-6DB842A46EA5}

    WARNING: DW066: OS requirements not met for {DD309051-FACF-4A5E-87F1-C57154BB3DE8}

    WARNING: DW066: OS requirements not met for {B32795C5-827C-4184-9A36-FF23AB3CDA30}

    WARNING: DW066: OS requirements not met for {D8CCCF4C-C227-427C-B4BE-736657D2AB7E}

    WARNING: DW066: OS requirements not met for {8DADF070-FE60-4899-8EF0-4242E7702F7D}

    WARNING: DW066: OS requirements not met for {1C9D6B02-8B92-4E40-8B22-37D8C95430F0}

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    WARNING: DW066: OS requirements not met for {DDBDE7B0-6FC4-40B1-B673-66EEE8CB60CF}

    WARNING: DW066: OS requirements not met for {E82097B9-A3B8-404A-9A92-AC16A8AC9576}

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    WARNING: DW066: OS requirements not met for {08EF22BC-43B2-4B4E-BA12-52B18F418F38}

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    WARNING: DW066: OS requirements not met for {F9F276DA-9EC6-492C-AF58-F27C5EC19D66}

    WARNING: DW066: OS requirements not met for {CE45CAE5-0B56-4C52-AE07-98A05027A049}

    WARNING: DW066: OS requirements not met for {FE35B66A-C8F1-4D62-B823-C2EE2C7DA702}

    WARNING: DW066: OS requirements not met for {D97AF04B-B70A-4862-BC25-31E6D9C4A529}

    WARNING: DW066: OS requirements not met for {970C9F3A-39C5-480B-BE51-7C70AB9F84DB}

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    WARNING: DW066: OS requirements not met for {857CC5F0-040E-1016-A173-D55ADD80C260}

    WARNING: DW066: OS requirements not met for {B98CCEE8-0217-1016-B5BF-F06B878DAC9A}

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    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    WARNING: DW036: payload cannot be installed due to the failure of the operation dependent

    ERROR: DW050: the following payload errors were found during the installation:

    ERROR: DW050:-Adobe ExtendScript Toolkit CS5.5: installation failed

    ERROR: DW050:-Adobe Buzzword CS5.5: installation failed

    ERROR: DW050:-Adobe Dreamweaver CS5.5: due to a lack of Language Pack installation

    ERROR: DW050:-Microsoft_VC90_ATL_x86: installation failed

    ERROR: DW050:-Adobe CS5 language x 64: installation failed

    ERROR: DW050:-AIR for support of iOS of Apple (FB): installation failed

    ERROR: DW050:-Digital Publishing: due to a lack of Language Pack installation

    ERROR: DW050:-Adobe Photoshop CS5.1 Core: due to a lack of Language Pack installation

    ERROR: DW050:-Support for Adobe Premiere Pro CS5.5: installation failed

    ERROR: DW050:-Adobe Media Encoder CS5.5: installation failed

    ERROR: DW050:-Microsoft_VC80_ATL_x86: installation failed

    ERROR: DW050:-Adobe Photoshop CS5.1 Core_x64: due to a lack of Language Pack installation

    ERROR: DW050:-Installation of fonts common x 64 recommended: installation failed

    ERROR: DW050:-AdobeColorNA CS5.5: installation failed

    ERROR: DW050:-Suite Shared Configuration CS5.5: installation failed

    ERROR: DW050:-AdobePDFL x 64 CS5: installation failed

    ERROR: DW050:-DynamiclinkSupport: installation failed

    ERROR: DW050:-Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack: installation failed

    ERROR: DW050:-Microsoft_VC80_MFCLOC_x86_x64: installation failed

    ERROR: DW050:-IE Plugin CS5.1: installation failed

    ERROR: DW050:-Adobe Illustrator CS5.1: due to a lack of Language Pack installation

    ERROR: DW050:-Adobe Digital Publishing application language Files_AdobeDigitalPublishingAppLang-en_US: installation failed

    ERROR: DW050: - CS5.5_AdobeMobileExtension_Flash11.5 - en_US-Adobe Flash: installation failed

    ERROR: DW050:-Adobe XMP panels CS5: installation failed

    ERROR: DW050:-Pixel Bender Toolkit: installation failed

    ERROR: DW050:-Adobe WinSoft Linguistics Plugin CS5.5: installation failed

    ERROR: DW050: - Photoshop Camera Raw (64 bit) _6.3_AdobeCameraRaw6.0All - x 64: installation failed

    ERROR: DW050:-Adobe Hunspell Linguistics Plugin CS5.5: installation failed

    ERROR: DW050:-CSXS Extension history: installation failed

    ERROR: DW050:-Adobe Dreamweaver CS5.5_AdobeDreamweaver11.5en_USLanguagePack: installation failed

    ERROR: DW050:-Photoshop Camera Raw: installation failed

    ERROR: DW050:-Adobe OnLocation CS5.1_AdobeOnLocation5.1en_USLanguagePack: installation failed

    ERROR: DW050:-camera profiles Installer: installation failed

    ERROR: DW050:-Adobe Extension Manager CS5.5: installation failed

    ERROR: DW050:-Adobe XMP panels CS5_3.1_AdobeXMPPanelsAll: installation failed

    ERROR: DW050:-Adobe Flash Player 10 Plugin: installation failed

    ERROR: DW050:-AdobeColorCommonSetRGB: installation failed

    ERROR: DW050:-Microsoft_VC80_CRT_x86_x64: installation failed

    ERROR: DW050:-AdobeColorPhotoshop CS5.5: installation failed

    ERROR: DW050:-Firefox Plugin CS5.1: installation failed

    ERROR: DW050:-Adobe CS5.5 language: installation failed

    ERROR: DW050:-Adobe Device Central CS5.5: due to a lack of Language Pack installation

    ERROR: DW050:-Office Plugin CS5.1: installation failed

    ERROR: DW050:-Adobe Mini Bridge CS5.1: installation failed

    ERROR: DW050:-AdobeMotionPicture CS5.5: installation failed

    ERROR: DW050:-CS5 Adobe SING: installation failed

    ERROR: DW050:-Adobe InDesign CS5.5 language commune Files_AdobeInDesign7xCommonLang-en_US: installation failed

    ERROR: DW050:-AdobeColorCommonSetCMYK: installation failed

    ERROR: DW050:-Adobe OnLocation CS5.1: due to a lack of Language Pack installation

    ERROR: DW050:-Set of features Adobe InDesign CS5.5 Application files: installation failed

    ERROR: DW050:-Photoshop Camera Raw (64-bit): installation failed

    ERROR: DW050:-Microsoft_VC90_MFC_x86: installation failed

    ERROR: DW050:-Adobe Flash Builder 4.5: installation failed

    ERROR: DW050:-Adobe Media Encoder CS5.5 X 64: installation failed

    ERROR: DW050:-AIR for APPLE IOS Support (PS): installation failed

    ERROR: DW050:-Adobe CS5 language: installation failed

    ERROR: DW050:-PDF settings CS5: installation failed

    ERROR: DW050:-AdobeTypeSupport CS5: installation failed

    ERROR: DW050:-Adobe CSXS Infrastructure CS5.5: installation failed

    ERROR: DW050:-Adobe Flash Player ActiveX 10: installation failed

    ERROR: DW050:-core files common Adobe InDesign CS5.5: installation failed

    ERROR: DW050:-Adobe Flash Fonts1: installation failed

    ERROR: DW050:-Support for Adobe After Effects CS5.5: installation failed

    ERROR: DW050:-Adobe OnLocation CS5.1 third party content Wrapper: installation failed

    ERROR: DW050:-AdobeHelp: installation failed

    ERROR: DW050:-common x 64 required font Installation: installation failed

    ERROR: DW050:-Microsoft_VC90_ATL_x86_x64: installation failed

    ERROR: DW050:-Basic Application Adobe InDesign CS5.5 files: due to a lack of Language Pack installation

    ERROR: DW050:-Adobe InDesign CS5.5 icon Manager: installation failed

    ERROR: DW050:-Adobe Fireworks CS5.1: due to a lack of Language Pack installation

    ERROR: DW050:-Adobe Story: installation failed

    ERROR: DW050:-Microsoft_VC90_MFCLOC_x86_x64: installation failed

    ERROR: DW050:-Microsoft_VC80_ATL_x86_x64: installation failed

    ERROR: DW050:-Microsoft_VC90_CRT_x86_x64: installation failed

    ERROR: DW050: - CS5.5_DeviceCentral3.5LP - en_US-Adobe Device Central: installation failed

    ERROR: DW050: - Adobe Flash CS5.5_AdobeFlash11.5 - en_USLanguagePack: installation failed

    ERROR: DW050:-AdobeCMaps x 64 CS5: installation failed

    ERROR: DW050:-AdobeTypeSupport x 64 CS5: installation failed

    ERROR: DW050:-Adobe InDesign CS5.5 icon Manager x 64: installation failed

    ERROR: DW050:-camera profiles Installer_6.3_AdobeCameraRawProfile6.0All: installation failed

    ERROR: DW050:-Microsoft_VC90_MFC_x86_x64: installation failed

    ERROR: DW050:-AdobeColorJA CS5.5: installation failed

    ERROR: DW050:-AdobeOutputModule: installation failed

    ERROR: DW050:-Acrobat Professional: installation failed

    ERROR: DW050:-Adobe Audition_AdobeAudition4en_USLanguagePack: installation failed

    ERROR: DW050:-Adobe WinSoft Linguistics Plugin CS5: installation failed

    ERROR: DW050:-Adobe contribute CS5.1_AdobeContribute6.1en_USLanguagePack: installation failed

    ERROR: DW050:-Adobe WinSoft Linguistics Plugin CS5 x 64: installation failed

    ERROR: DW050:-Microsoft_VC90_MFCLOC_x86: installation failed

    ERROR: DW050:-AIR for APPLE IOS support Wrapper: installation failed

    ERROR: DW050:-Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US: installation failed

    ERROR: DW050:-AdobePDFL CS5: installation failed

    ERROR: DW050:-AdobeCMaps CS5: installation failed

    ERROR: DW050:-Toolhints of Adobe CS5.5: installation failed

    ERROR: DW050:-Adobe CSXS Extensions CS5.5: installation failed

    ERROR: DW050:-Adobe Encore CS5.1_AdobeEncore5.1en_USLanguagePack: installation failed

    ERROR: DW050:-Adobe After Effects CS5.5 Presets: installation failed

    ERROR: DW050:-Adobe After Effects CS5.5 third party content Wrapper: installation failed

    ERROR: DW050:-Adobe after effects CS5.5_AdobeAfterEffects10.5en_USLanguagePack: installation failed

    ERROR: DW050:-Microsoft_VC80_MFC_x86_x64: installation failed

    ERROR: DW050:-ph: installation failed

    ERROR: DW050:-the Committee of Adobe CS5.5: installation failed

    ERROR: DW050:-Installation of common fonts required: installation failed

    ERROR: DW050:-AdobeColorVideoProfilesAE CS5.5: installation failed

    ERROR: DW050:-AmericanEnglishSpeechAnalysisModels: installation failed

    ERROR: DW050:-Adobe Premiere Pro CS5.5: due to a lack of Language Pack installation

    ERROR: DW050:-Adobe Player for Embedding x 64 3.1: installation failed

    ERROR: DW050:-standard Adobe 2.0: installation failed

    ERROR: DW050:-HIL help search: installation failed

    ERROR: DW050:-Microsoft_VC80_MFC_x86: installation failed

    ERROR: DW050:-Adobe Player for embedding 3.1: installation failed

    ERROR: DW050:-CS5.5 Master Collection: installation failed

    ERROR: DW050:-Adobe Audition: due to a lack of Language Pack installation

    ERROR: DW050:-Adobe Flash Catalyst CS5.5: installation failed

    ERROR: DW050:-Microsoft_VC80_MFCLOC_x86: installation failed

    ERROR: DW050:-Adobe Flash CS5.5: due to a lack of Language Pack installation

    ERROR: DW050:-SiteCatalyst NetAverages CS5.5: installation failed

    ERROR: DW050:-Adobe contribute CS5.1: due to a lack of Language Pack installation

    ERROR: DW050:-Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: installation failed

    ERROR: DW050:-Adobe InDesign CS5.5 Application Base Files2: installation failed

    ERROR: DW050: - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5 - mul: installation failed

    ERROR: DW050:-Installation of recommended common fonts: installation failed

    ERROR: DW050:-AdobeJRE: installation failed

    ERROR: DW050:-Adobe Player for embedding 3.2: installation failed

    ERROR: DW050:-Adobe After Effects CS5.5: due to a lack of Language Pack installation

    ERROR: DW050:-AdobeColorVideoProfilesCS CS5.5: installation failed

    ERROR: DW050:-Adobe Photoshop CS5.1 language English Pack_AdobePhotoshop12-en_US: installation failed

    ERROR: DW050:-Adobe Bridge CS5.1: installation failed

    ERROR: DW050:-Support for Adobe Photoshop CS5.1: installation failed

    ERROR: DW050:-Adobe Dreamweaver Widget Browser: installation failed

    ERROR: DW050:-Adobe Photoshop CS5.1 language English Pack_x64_AdobePhotoshop12-en_US_x64: installation failed

    ERROR: DW050:-Adobe Encore CS5.1: due to a lack of Language Pack installation

    ERROR: DW050:-Raw_6.3_AdobeCameraRaw6.0All camera Photoshop: installation failed

    ERROR: DW050:-Adobe Premiere Pro CS5.5_AdobePremierePro5.5en_USLanguagePack: installation failed

    ERROR: DW050:-AdobeColorEU CS5.5: installation failed

    ERROR: DW050:-Adobe Content Viewer: installation failed

    -------------------------------------------------------------------------------------

    I tried the solutions mentioned in the above discussion, and I still cannot install one of the applications.  I checked that my user account name contains any special characters; However, I have noticed a hidden default directory located in the users folder.

    Thanks in advance for any help.

    I have found a solution for all users of Windows 8: you can copy a previous installation (the Adobe program directory) to the same folder and try to run the applications.  This works for Photoshop 64-bit.  For other applications to work, I had to do the same thing, but for the Adobe Program Files (x 86) directory.

    I tested to see if the Master Collection install on a new install of Windows 8, and I found that I still have the same error.  The previous configuration worked because it was on a different machine with a different material.  So, you can find the Master Collection will install on a machine but won't be on the other.  In any case, if you get the above error, reinstalling will not fix it.

    I hope this helps...

  • Cannot install iOS 10.0.1 with Apple Configurator 1.7.2

    Hello

    I have 60 iPads in 5 carts (12 per basket) that I need to install some applications on. They are already configured and supervised with Apple Configurator 1.7.2. I've never had problems in the past with AC1, I've always been able to install the updates and applications easily with very few questions, because of that I've never felt the need to update to AC2. However, this time during the update of ios and refreshment, I get the error 'complete with an error - cannot install iOS' 10.0.1 And now 12 of my iPads are stuck in recovery mode.

    I tried before wipe them off and re supervise them, but I always get the cannot install iOS 10.0.1 error, followed by all the iPads stuck in restore mode. I tried to update only 1 or 2 at a time. I tried the update/supervise them with no apps queued for installation. I tried to restore the iPad via iTunes, which works, but when I try to put it back on AC1, I still get the same error mode and recovery.

    I tried searching online for compatibility with the new iOS and AC 1 problems but found nothing.

    I would like to know if there is more information I should provide that might help.

    Thank you for your time.

    Ben

    Hi Ben

    Makes your iPad successfully update to IOS 10, we have approximately 400 ipads, I've updated a single ipad at 10 IOS using our MacBook pro AC1 OSX El Capitan to test, ill try another now and see if its success.

    When you connect an ipad update the Configurator re-download the IOS 10 or use a cached copy?

    How your Configurator is connected to the internet (behind Proxy, Wifi, Ethernet), perhaps the downloaded IPSW file is corrupted and need to be redownloaded removed\.

    Kind regards

    Rick

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