Please provide details on troubleshooting performed.

I noticed a lot of posts where authors are making a general statement that they have tried all troubleshooting steps already. Troubleshooting is the process of elimination, and a general statement like that leaves someone who may want to help with no real point of departure. A 'best practices ' would be after registration the problem that we saw, is to list then what measures they have taken and failed, as shown in the following example.

I get an error of cartridge to check on my 6500 E710n JO. I use inks authentic HP not recharged, here's what I've done so far:

1 reinstall the cartridges

2 clean the contacts on the cartridge

3 reset the printer by unplugging and reconnecting.

This way of what other members of the community know what you have tried, what has not been done and will have an idea as to what suggestions.

I hope this helps when members of future messages on the forum.

Tags: HP Printers

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