(plugged in, load) but the battery is not charging

Hello!

I have a problem with my hp laptop Pavilion dv6 - 2190ev.

The laptop cannot start if the charger is connected only (and the battery). It will only start if the battery is on. Also, the led and the laptop displays: (plugged in, load) but the battery won't charge!

The battery and charger are ok, because I tried on another laptop and work there!

So, the problem seems to be on the laptop. I also update the BIOS and the problem persists.

Can someone help me solve this problem?

Looks like you did a few good troubleshooting at this point.  One thing which is ofter overlooked in these questions is the motherboard.  Here is an article by HP, battery not power Notebook or hold a Charge.

Please take a look.  There are suggestions for troubleshooting for the power supply, motherboard and battery, as well as links to other useful information. I'm sorry this isn't a simple solution, but you could just find very useful information in the article.

Good luck with it,

Tags: Notebooks

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