PNP DRIVER DEVICE # USB\VID_0E8D & PID_0003 & REV_0100 NOT FOUND FOR HP WINDOWS 7 64 BIT HOME PREMIUM

IM HAVING A PROBLEM WITH MY HP COMPAQ PRESARIO CQ60-615DX NOTEBOOK PC. THIS IS TO SAY IN THE CENTER OF THE ACTION THAT MY PNP DEVICE IS NOT COMPATIBLE WITH THE VERSION OF THE OS INSTALLED ON MY PC. IM RUNNING WINDOWS 7 X 64 BIT AND THE ACTION MESSAGE CENTER SAYS THAT THE DRIVER IS A WINDOWS XP NOT A WINDOWS 7X64BIT HOME PREMIUM SO IT CANNOT INSTALL THE USB PNP DEVICE, NOR CAN HE FIND ONE FOR WINDOWS 7, SO WHEN I GO TO THE HP WEB SITE, OF COURSE HE DIDN'T Y HAS NOT THE DEVICE WITH THAT ID #.

USB\VID_0E8D & PID_0003 & REV_0100... CAN SOMEONE HELP ME PLEASE

THANKS IN ADVANCE, CINDY

Hi Cindy,.

This behavior can occur if the USB (Universal Serial Bus) is defective or if the unit is not getting enough power.

1. which Plug n Play (PNP) device you recently used on the computer?

2. were there any changes (hardware or software) to the computer before the show?

Click on the link below and see if it helps.

http://Windows.Microsoft.com/en-in/Windows-Vista/tips-for-solving-problems-with-USB-devices

Note: this also applies to Windows 7

Good day!

Answer please if you face concerns.

Tags: Windows

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