Poor performance and balloon - do you think I have to take my iMac for repairs at the Apple Genius Bar?

Here is a copy of my EtreCheck - can anyone suggest why my iMac is so slow and swelling?  Do you think I need to take it to an Apple store for repair?


EtreCheck version: 2.9.9 (260)

Report generated 2016-03-06 18:39:15

Download EtreCheck from https://etrecheck.com

Duration 14:09

Performance: Poor

Click the [Support] links to help with non-Apple products.

Click [details] for more information on this line.

Problem: Beachballing

Hardware Information:

iMac (21.5 inch, mid 2011)

[Data sheet] - [User Guide] - [warranty & Service]

iMac - model: iMac12, 1

1 2.7 GHz Intel Core i5 CPU: 4 strands

12 GB of RAM expandable - [Instructions]

BANK 0/DIMM0

OK 4 GB DDR3 1067 MHz

BANK 1/DIMM0

OK 4 GB DDR3 1067 MHz

0/DIMM1 BANK

OK 2 GB DDR3 1067 MHz

BANK 1/DIMM1

OK 2 GB DDR3 1067 MHz

Bluetooth: Old - transfer/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video information:

AMD Radeon HD 6770M - VRAM: 512 MB

iMac, 1920 x 1080

Software:

OS X El Capitan 10.11.3 (15 d 21) - since startup time: less than an hour

Disc information:

ST31000528AS disk0: (1 TB) (rotation)

EFI (disk0s1) < not mounted >: 210 MB

Macintosh HD (disk0s2) /: 999,35 go-go (728,33 free) - 9 errors

Drive failure!

Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

HL-DT-STDVDRW GA32N)

USB information:

Computer, Inc. Apple IR receiver.

Card reader Apple

Apple Inc. FaceTime HD camera (built-in)

Seagate Expansion Desk 4TB

EFI (disk1s1) < not mounted >: 315 MB

Time Machine (disk1s2) Volumes/Time Machine: 4,00 (2.05-free) tuberculosis

Apple Inc. BRCM2046 hub.

Apple Inc. Bluetooth USB host controller.

Lightning information:

Apple Inc. Thunderbolt_bus.

Configuration files:

/etc/sysctl.conf - file exists but not expected

Guardian:

Any where

Kernel extensions:

/ Library/Extensions

com [loading]. Perfect.Driver.SystemAudioRecorder (1.0.0 - SDK 10.9-2016-02-29) [Support]

/ System/Library/Extensions

com.wdc.driver.1394HP [no charge] (1.0.9 - 2016-02-29) [Support]

com.wdc.driver.USBHP [no charge] (1.0.11 - 2016-02-29) [Support]

Launch system officers:

[loaded] 7 tasks Apple

[loading] 157 tasks Apple

[operation] 72 tasks Apple

Launch system demons:

[loaded] 41 tasks Apple

[loading] 154 tasks Apple

[operation] 93 tasks Apple

Launch officers:

[operation] com.avg.Antivirus.gui.plist (2015-05-06) [Support]

[operation] com.brother.LOGINserver.plist (2014-11-21) [Support]

[loading] com.google.keystone.agent.plist (2016-03-03) [Support]

[operation] com.mcafee.menulet.plist (2015-09-13) [Support]

[operation] com.mcafee.reporter.plist (2015-09-13) [Support]

[loading] com.oracle.java.Java - Updater.plist (2014-04-13) [Support]

Launch demons:

[loading] com.adobe.fpsaud.plist (2016-01-29) [Support]

[loading] com.avg.Antivirus.crashpad.plist (2015-09-16) [Support]

[operation] com.avg.Antivirus.infosd.plist (2015-05-06) [Support]

[operation] com.avg.Antivirus.services.plist (2015-05-06) [Support]

[loading] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (2015-04-15) [Support]

[loading] com.google.keystone.daemon.plist (2016-03-03) [Support]

[loading] com.malwarebytes.MBAMHelperTool.plist (2016-02-24) [Support]

com.mcafee.ssm.ScanFactory.plist [no charge] (2015-09-09) [Support]

com.mcafee.ssm.ScanManager.plist [no charge] (2015-09-09) [Support]

[operation] com.mcafee.virusscan.fmpd.plist (2015-09-13) [Support]

[loading] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]

[loading] com.oracle.java.Helper - Tool.plist (2014-04-13) [Support]

User launch officers:

[operation] com.nchsoftware.expressaccounts.agent.plist (06 / 06/2012) [Support]

[operation] com.spotify.webhelper.plist (2016-01-22) [Support]

org.VirtualBox.vboxwebsrv.plist [no charge] (2015-01-21) [Support]

Items in user login:

None

Other applications:

[ongoing] com.brother.utility.NETserver.31072

[ongoing] com.brother.utility.USBserver.88032

[ongoing] com.etresoft.EtreCheck.80992

[ongoing] com.mcafee.ssm.ScanManager

[ongoing] com.mcafee.virusscan.ssm.ScanFactory

[loading] 392 tasks Apple

[operation] 190 tasks Apple

Plug-ins Internet:

Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-11-25) [Support]

FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]

QuickTime Plugin: 7.7.3 (2016-01-20)

Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]

EPPEX plugin: 10.0 (2012-05-25) [Support]

Default browser: 601 - SDK 10.11 (2016-01-20)

npmcafee: 2.0.15 (2014-07-23) [Support]

SharePointBrowserPlugin: 14.4.8 - SDK 10.6 (2015-03-25) [Support]

SiteAdvisor: 2.0 - 10.1 SDK (2015-03-30) [Support]

JavaAppletPlugin: Java 8 73 build 02 update (07-02-2016) check the version of

User Plug-ins internet:

Web of Google Earth plugin: 6.2 (2012-06-29) [Support]

Safari extensions:

AdBlock (2016-02-17)

Clipper OneNote (2016-03-06)

SiteAdvisor (2016-02-17)

3rd party preference panes:

Flash Player (2016-01-29) [Support]

Flip4Mac WMV (2013-11-25) [Support]

Java (2016-02-07) [Support]

Time Machine:

Skip system files: No.

Mobile backups: OFF

Automatic backup: YES

Volumes to back up:

Macintosh HD: Disc size: 999,35 GB disc used: 271,01 GB

Destinations:

Time Machine [Local]

Total size: 4,00 TB

Total number of backups: 61

An older backup: 30/08/2015, 02:52

Last backup: 06 03, 2016, 15:31

Size of backup drive: Excellent

Size of backup 4,00 TB > (disk size 999,35 GB X 3)

Top of page process CPU:

74% com.apple.WebKit.Plugin.64

6% WindowServer

3% kernel_task

coreaudiod 2%

1% avgscand

Top of page process of memory:

Kernel_task 799 MB

455 MB softwareupdated

270 MB Safari

Com.apple.WebKit.WebContent 258 MB

Com.apple.WebKit.Plugin.64 246 MB

Virtual memory information:

3.00 GB RAM free

8.99 used GB RAM (6,64 GB being cached)

Used Swap 0 B

Diagnostic information:

6 March 2016, 18:10:06 self-test - spent

You must uninstall the anti virus software that you have installed and it seems that your hard drive has failed. You must make an appointment and bring it into service.

Seriously, get rid of the AV software, it of doing nothing but slow down your mac.

Tags: Mac

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