Poor wireless reception

Hi, I moved my p6740f Pavilion AT & T 2wire router and now either get reception (2 bars) low or sometimes a message that there is no network to connect to.  It works fine when the computer is right beside the router.  It is now across the room, maybe 14 ft of the rounter.  Other computers at any point in the House are connected wireless very well.  Support HP told me that it was a software problem they could solve in that I bought the maintenance program.  AT & T support told me to buy a wireless adapter.  Comments on other forums suggest a relay or a booster placed somewhere between the rounter and the computer.  I wonder if someone might have some suggestions on how to get a stronger wireless reception on my desk.

Thank you

Steve

Hi Steve,.

You pretty much confirmed that the problem is with your PC.  HP documents also reflect the same determination according to your description of the problem.

Your PC has the mini wireless card installed according to specifications.  Open the PC and make sure that the antenna wire (only one) is securely attached to the card.  You could also consider deleting the mini map, then reinsert it making sure that it is inserted completely.  It is possible that the card has weaken with age.

If other devices in the House will be able to operate on a different frequency band and router 2wire ATT can accommodate a change in the band, then you could give that a shot.

Tags: HP Desktops

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