-Pop-up message error when I start my computer: "TVAgent.exe - Entry Point not found".

When I start my computer, the first message when I see my desktop is a pop up that says "TVAgent.exe - entry not found.» The procedure entry point not found PowerReadACValues in the dynamic library POWRPROF.dll. "I try to close it and it appears in the same as spot 10 times and then finally I can close it and it will not reappear. I tried a full sweep of the computer with Norton and it did not come with anything. All my programs and all seem to work fine right after, but I fear that there is something wrong. I am running Windows Vista.

Hi Csiew42,

Thank you for visiting Microsoft Answers.

·         Which version of Windows Vista is installed on your computer?
·         Remember to make changes to the computer recently?
·         Who is the manufacturer of your computer?

I suggest to perform the clean boot and check if you get the error again. Clean boot will start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

The following link has steps showing how to perform the clean boot: http://support.microsoft.com/kb/929135

(1) perform the clean boot (check the link to perform the clean boot).

(2) enable half the services.

(3) determine if the problem comes back.

(4) enable half of the startup items.

(5) determine if the problem comes back.

(6) repeat the steps above until you discover which program or service is causing the problem.

After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.

Note: Please make sure that the computer is configured to start as usual according to step 7 of the article: how to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7: http://support.microsoft.com/kb/929135

Hope the helps of information. Please post back and we do know.

Kind regards
Joel S

Tags: Windows

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