Portable hard drive does not

I have Transcend 1 TB portable hard drive for 2 years and for the last few days it does not work in any computer. whenever I plug computer detects the drive but it says: "you must format the disk in drive F until you can use it" and "F: is not accessible. Data error (cycle redundancy check). and when I try to remove it safely it says "Problem eject the storage device" but it works quite well when I plug my SAMSUNG TV .

We can do the following to see if you can again access your external hard drive:

  • First of all, you can connect your external hard drive to your computer and launch an anti-virus on it. This could help you and check if the problem of the error you are getting is due to a virus or malware on the external hard drive.
  • If the antivirus scan does not work, you can check your hard drive for errors:
  1. You can type run in the Start menu, and select it.
  2. -Type CMD , and then press ENTER.
  3. -Type chkdsk o:/f check the letter of the hard disk external hard drive is connected, in the command prompt window, you can change the letter to the correct. Then click on the button enter.
  4. -Press Enter key and it should begin to repair damaged files that might have caused the error, you should see some of your names in files before finally, it asks if you want to save the channels lost in another location. Click Yes.

If you can normally process, you can try to read your external hard drive, once you restarted your computer. Please note that the process can take a long and patience will be required on this.

Let us know how it goes.

Tags: Windows

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