my hard drive does not work, I can not download my antivirous

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• Toshiba canvio 1 TB portable hard drive does not work with windows 8

  The drinking Toshiba Canvio 1 TB hard drive is compatible with Windows 8?

  Hi Michael,

  Welcome to Microsoft Community and we are happy to help you on this question.

  According to the description of the query, the Toshiba Canvio 1 TB portable hard drive does not work on the computer.

  I ask you to answer some question in the context of this question:

  Do you have an error message when you try to access the hard disk on the computer? If Yes, what is the exact error message you get?

  I would like to inform you that the Toshiba Canvio portable hard drive is compatible with Windows 8.

  You can check the link to verify this compatibility with Windows Compatibility Center:

  http://www.microsoft.com/en-us/windows/compatibility/win8/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=win8&Locale=en-us&TextSearch=Toshiba%2Bcanvio%2Bportable%2Bhard%2Bdrive%2B&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14

  Please answer us with the required information on this issue in order to help you.

  Let us know if you have other Windows related issues.

• Toshiba Stor.E Canvio HARD drive does not appear

  Hello

  I got a Toshiba Stor.E Canvio for about 2 years without problems

  By using the external drive recently and the USB cable is removed accidentally. After attempting to connect the USB on my Mac again once the external HARD drive does not appear in the Finder.

  Passing through the disk utility, the hard drive is visible, but I am unable to check or repair the disk.

  The message I get is

  "Peut-t disk utility repair this disk. "Save as many files as possible, reformat the drive and restore your backed up files.

  The HARD drive itself is turned on, the light is on... but I'm stuck now

  Any help would be appreciated

  Gary

  I m not iOS expert and, therefore, I cannot recommend to any advanced troubleshooting but recommend you check out this thread:
  http://Apple.StackExchange.com/questions/130304

• my computer detects the usb pen, but when I try to send files to it in "send to" my hard drive does not appear.

  Usb detects the dvd player and my external hard drive, but does not detect my hard drive. I tried to disconnect the external hard drive, but still, it does not detect my hard drive. The drive letter is E: and pen usb H: external drive letter is F: HELP!

  When I try to send files to it in "send to" my hard drive does not appear

  What hard drive, external or internal? Normally only removable devices appear in the mailing list.

  You could use copy and paste instead, or see the following article...

  http://support.Microsoft.com/kb/310270

  .. how .to add items to send it to the list.

  Tricky

• Canvio Plus 2.5 "1 TB external HARD drive does not work with USB 3.0

  I've had this drive for about a month.

  I am on Windows 7

  I can only operate by connecting to USB 2.0 ports. It is then visible in 'My Computer'.

  If I connect to USB 3.0, it turns on the case but does not appear in 'My Computer'.

  I tried it on all my USB ports 3.0 - up on one and two in the back of my case.

  I checked my BIOS and USB 3.0 is enabled.

  I tried to follow the suggestions in the user manual, but the drive does not appear in the management of so connected devices on USB 3.0, but it does when connected in USB 2.0.

  Any ideas?

  Hello

  As much as I know the Windows 7 system requires installation of additional USB 3.0 driver.

  Many laptops and computers use USB 3.0 driver that was released by Intel... it is because of Intel chipset...

  I guess that USB 3.0 is already installed, but probably you need to update the driver at least to the newest version...

• Seagate 2 TB external hard drive does not register

  I almost always took care to disconnect the drive safely, and continued to work well when he is accidentally unplugged (only happened 3 - 4 times). Today he did not appear in the office or in the finder, the responses in this thread, external HARD drive Seagate will appear not in place were a little helpful but did not fix my problem. Here are some of the facts of the case, somehow:

  • I use a 2012 MacBook Pro running El Capitan with a 1 TB hard drive (this was added later when the original drive has failed)
  • External hard disk was used to transfer large files a bit to a laptop running Windows 8 and was not ejected safely from this computer
  • The reader is displayed correctly on other MacBooks (tested today) and all files are in order.
  • The drive appears in the report of the system but does not appear in the disk utility.
  • The drive does not appear in the Seagate dashboard that was installed when the car was purchased.
  • The drive has two partitions: one for Time Machine and the other to the format to work on Mac and Windows to store normal files.
  • My MacBook has been impossible to open a .dmg file today, unconnected with. I do not have this issue.

  I'd appreciate any help you can give. Thank you!

  Riley G. says:

  I almost always took care to disconnect the drive safely, and continued to work well when he is accidentally unplugged (only happened 3 - 4 times). Today he did not appear in the office or in the finder, the responses in this thread, external HARD drive Seagate will appear not in place were a little helpful but did not fix my problem. Here are some of the facts of the case, somehow:

  • I use a 2012 MacBook Pro running El Capitan with a 1 TB hard drive (this was added later when the original drive has failed)
  • External hard disk was used to transfer large files a bit to a laptop running Windows 8 and was not ejected safely from this computer
  • The reader is displayed correctly on other MacBooks (tested today) and all files are in order.
  • The drive appears in the report of the system but does not appear in the disk utility.
  • The drive does not appear in the Seagate dashboard that was installed when the car was purchased.
  • The drive has two partitions: one for Time Machine and the other to the format to work on Mac and Windows to store normal files.
  • My MacBook has been impossible to open a .dmg file today, unconnected with. I do not have this issue.

  If it shows in disk utility > file >Mount

  
  

• Portable hard drive does not

  I have Transcend 1 TB portable hard drive for 2 years and for the last few days it does not work in any computer. whenever I plug computer detects the drive but it says: "you must format the disk in drive F until you can use it" and "F: is not accessible. Data error (cycle redundancy check). and when I try to remove it safely it says "Problem eject the storage device" but it works quite well when I plug my SAMSUNG TV .

  We can do the following to see if you can again access your external hard drive:

  • First of all, you can connect your external hard drive to your computer and launch an anti-virus on it. This could help you and check if the problem of the error you are getting is due to a virus or malware on the external hard drive.
  • If the antivirus scan does not work, you can check your hard drive for errors:
  1. You can type run in the Start menu, and select it.
  2. -Type CMD , and then press ENTER.
  3. -Type chkdsk o:/f check the letter of the hard disk external hard drive is connected, in the command prompt window, you can change the letter to the correct. Then click on the button enter.
  4. -Press Enter key and it should begin to repair damaged files that might have caused the error, you should see some of your names in files before finally, it asks if you want to save the channels lost in another location. Click Yes.

  If you can normally process, you can try to read your external hard drive, once you restarted your computer. Please note that the process can take a long and patience will be required on this.

  Let us know how it goes.

• Problem with installing Windows on a hard drive, HARD drive does not get detected after installation

  Original title: help with hard drive of the computer.

  Flow of the problem:

  My aunt tried to install windows 7 on the previous copy of windows 8. Needless to say that it doesn't work and it has messed up the hard drive. So, I bought a vacuum. I formatted the hard drive using my other windows computer to have 2 partitions: a boot partition and system partition, and then used the program WinToUSB to install windows on the hard disk. The reason I did it is, because no matter how many times I changed the BIOS in my laptop of aunts, it wouldn't boot from the DVD player to load the windows software. After a few hours, I found WinToUSB. Once windows has been installed, I plugged it into the laptop. For a few hours, I didn't know what to do, because the computer does not recognize the hard drive (he said: "Not detected"). I decided to start from legacy, and then the screen deals

  «intell...» »

  and a bunch of dates, etc all the stuff on the screen to load legacy if you know what I mean.

  He said "not plugged in the media. Check the power cord.

  Then quickly changed screen before I can read almost anything and it goes to the normal windows screen black (with 4 colors). I said to myself, how can he be loading if the hard drive is not detected... Once it is loaded, he brought me to the blue screen (blue screen of death, if you want) I turned the computer on again, always noticing the hard drive was not detected. I ran all the recovery/repair options I could and turned off the laptop. I came back a few hours ago and I loaded the computer again and went into the BIOS.  He said that the hard drive has been detected and said the news about this, as usual. However, at the start of the legacy of windows loading screen, it said still not detected.  I then started to windows to see since it is now detected if that fixes the blue screen. Yet, there is no. I tried to go to the normal windows and screen remains blue. any ideas?

  Hello Chris,

  Thank you for visiting Microsoft Community.

  According to the description, it seems that Windows was not properly installed on the hard drive. I'm not sure how to work the software from third-party manufacturers WinToUSB and reliable installation process is. Microsoft does not recommend using any third party tool to install Windows on your computer, the use of these third-party tools can cause serious damage to your computer.

  I would say to format the hard drive once more and try to install Windows through normal Windows installation process.

  Refer to the section "using the installation option custom if no operating system is installed" in the thread below.

  Installing and reinstalling Windows

  http://Windows.Microsoft.com/en-us/Windows/installing-reinstalling-Windows#1TC=Windows-7

  If you are not able to install Windows on the hard drive at all, I suggest you to contact the hard drive manufacturer to obtain a diagnosis of material performed on the hard drive.

  Do not hesitate to write back for any further assistance with Windows, we will be happy to help you.

• Toshiba Canvio Basics HARD drive does not appear in my computer

  Hello

  I have a HDTB110AK3BA - Toshiba 1 TB Canvio Plus Portable Hard Drive for storage 3.0 Basics and the computer will allow it to connect, but it does not appear in my computer / pc is in Device Manager thought but not my pc

  Please help and Windows 7 or windows 8.1 PC do the same thing.

  Hello

  I found the description of the product of this external HARD disk:

  Product features:
  • USB 3.0 - powered portable add-on storage.
  • Voltage of bus capable USB, no need for AC adapter.
  • Easy to use with no software to install.
  • Adapts to large digital files with spacious storage capacity.
  • Protect your drive (internal shock sensor and ramp loading technology).

  Specifications
  • Capacity: 1.0 TB
  • Interface: USB 3.0
  • Transfer rate: up to 5 Gb/s
  • Speed: 5 400 rpm
  • Average access time: 12ms
  • Cache buffer: 8 MB

  It is a HARD USB 3.0 drive. No doubt the HARD drive is not recognized correctly in windows exploerer due to the low power.
  The USB 2.0 port common feeds only 500mA. The USB 3.0 device must be able to 900mA.
  Therefore, it would be advisable to connect this 2 ports USB 2.0 HARD drive with a USB Y cable

• New hard drive does not appear in the disk utility

  I am installing a new hard drive in my late 2011 13 "MacBook Pro. I started using apple's online retrieval system and went to disk utility. I tried to format the drive, but he is stuck saying "remove disc" for about a half hour, and then I had a rotation beach ball and could not move the cursor. I restarted the computer and now the drive does not appear in the disk utility. Any help is appreciated as I have no idea where to go from here.

  Thank you.

  You will may be turned off and check that your hard drive is correctly positioned with all the screws tight.

• Hard drives does not after created vm web client

  I'm under esxi 5.5 with the web client vsphere. When creating a virtual machine through the customer web of hard drives are not appear. I go through the process and click Finish and everything will check fine no errors, but when I go to edit the virtual machine without hard drives are showing. Now, if I create the virtual machine via the vsphere client it all works. I tried in the client web creation v10 and below the virtual machine and still the same result.

  Just solved the problem. I went ahead and reset services and it works now. The weird part is that the hard drives or specific devices have not been created and there where no errors at all. I guess that the constant permutation between vsphere and web client cause something in the background

• Satellite M30x - new HARD drive does not work

  Hello.

  I am installing a new ATA 2.5 "internal hard drive for my Toshiba M30X-166. The drive is a Seagate Momentus 5400.3 120 GB model. The laptop does not recognize the disc and no related error message appears, and in the BIOS, it shows as "HD not available."

  I put this drive in an external USB - IDE enclosure and was detected by my desktop PC, and I was able to partition and format the Momentus, so I know the drive is indeed work, but my M30X still does not detect the drive.

  What can I do to make the laptop recognize this unit? The BIOS M30X is: Phoenix EAL20 version 1.90.

  Thanks for your help.

  Hello!

  Have you tried another HARD drive? The new HARD drive is may not compatible with the laptop or does work does not correctly.

  Normally, a 120 GB HARD drive should work because the laptop has a limitation of LBA 28 bits and so you can only use hard drives 120 GB.
  In the worst cases, the HARD disk on the motherboard controller is defective :(

  Good bye

• External hard drive does not work properly

  Hi all

  It is a slightly different external HARD drive problem.  I had my faithful media ATMT bin since my first laptop with XP (2003) and I bought it in 2005.  It's a little wobbly as the fan vibrates a lot, but this isn't a problem.  What is the problem, is that I have a windows machine 7 who thinks that drive a need to put in shape, but my previous laptop which has vista on it was absolutely no problem to read the files IN ALL and you can open one of them without a hitch.  I tried to run CHKDSK I:\I (it is labeled as the I drive :) and 7 claims that it is in the format RAW.  I had a look at CHKDSK on my old machine and it is in FAT32, I since changed it to NTFS, but seems to have no effect.  I also tried the hunting of the drivers for the external hard drive, but I come only through links to Amazon as these things are always available.

  I really need to access this drive on my current computer as the older one needs a considerable cooling method to make it work therefore the latest machine.  What I also don't understand, it's that it was working absolutely fine on this machine too until quite recently.  He worked on it that I need, but have not been accessed for a while and so solutions in this regard would be greatly appreciated.

  Thank you very much for your time.

  RM

  Your drive has reached its copy by date and it works on time taken (if he is stil)

  If this does not work on another PC then it's probably dead.

  You can try the utility disk SeaTools from Seagate to check and see if it can detect and report on the drive

• Toshiba 1 TB external HARD drive does not work

  I have a 1 to external drive what cards via usb cable, Ive put a lot of multimedia files on it and have been using it without problems don't have nothing put on for a little while, went to look for some files off it and comes up with usb not recognized, put it in another computer and the light comes done hard disk a rattling for a few seconds then hummes just as if it turns While the light stays on and is not all pulse, on the computer, it emits a sound to say ive plugged the on the bottom, it says safely remove hardware.

  Ive tried on two computers when in my computer it does not record.

  PS im not the tool sharper in the hangar when it come to tech stuff.

  The same problem. I bought edition 2015 last fall. It has a power supply problem (electrical problems). I thought it's because of my laptop. He made her crazy, but SMART was ok. Yesterday, it makes noises again and now it does not work. I saw light blue and only a little sound of pcb as start start. I saw that head of player on the Board.
  It's really a defection from the factory.

• STOR. E partner HARD drive does not work with USB 2.0

  Hi all

  I recently purchased a 1 TB STOR. E partner HDD and it worked without any problems on my laptop Macbook Pro which has only USB 2.0 ports.

  A few days ago, the HARD drive has been disconnected from the laptop without ejecting first, and now it isn't recognized more than my laptop.

  I tried on a PC Windows with USB 2.0 and 3.0 ports and discovered that it is recognized when I plug in the port 3.0 but not on version 2.0.

  What should I do to have the HARD drive works again with USB 2.0?

  Many thanks in advance,
  Eduardo

  > I tried on a Windows PC with USB 2.0 and 3.0 ports and discovered that it is recognized when I plug in the port 3.0 but not on version 2.0.

  Stor.E partner HDD needs maximum power of my 900.
  The USB 2.0 port provides 500mA just
  If you can connect the HARD drive to two USB 2.0 ports using a USB cable in Y
  Or another option: connect a USB hub with external power supply between the HARD drive and the USB 2.0 port