Portege M400 - cannot install OS or restore an old image

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• Portege M400: Cannot install windows XP

  Hello

  My friend gave me his Toshiba Portege M400 (PPM40E) at the table of settings windows XP (HHD is already formatted copmletely).

  Before that I've never worked with SATA controller

  So, when installing RAID drivers are required for any HDD lying.
  I bought the USB floopy and downloaded some drivers from Intel.

  Having suffered a bit, I found requireded (as I thought), hard disk drivers detected (even the license agreement I signed) but that pilots still needed to proceed with the installation.

  IF someone faced this problem can you send me on my e-mail ([email protected]) required drivers or give me an exact link?
  Looking forward to your advice.

  Thank you for understanding,
  Best regards from Russia

  Hello

  Maybe a stupid question but why you do not use supplied recovery media for the installation of the OS? As much as I know Portege M400 (PPM40E) comes with Windows XP edition PC of Table (teacher WXP).

  Anyway, check it please this article http://support.microsoft.com/kb/316401/en-us
  Maybe it will help you understand the problem.

• Portege M400 - cannot install Windows XP on the new HARD drive

  Hello here is my problem,

  I bought an older Portegre M400 E, without a HARD drive. So I buy a new Samsung 400 GB. I looked in the Bios (ACPI BIOS Version 3.40) and it is ok. He shows me the HARD drive with built in Assign LD - 0 status ONLINE, 400 GB size so it seems to be nice. Changed the matrix Raid, described in the manual, in condition to create 1Raid-0
  So, I want to boot from the Windows XP CD, not recovering my own.

  Windows open to the top and after a short period, the installation ends with the message that it is not any HARD drive. This I try sometimes :-( Hope someone can help me.
  Do not forget that I didn't have any HARD disk with the dates of the laptop.

  Thank you Carsten
  (Sorry my English is not so good Im from the Germany)

  Wilkommen!

  > Changed the matrix Raid, described in the manual, in condition to create 1Raid-0

  I don't know much about your model, but I think that something wrong with the raid in the Bios settings. What other options are available in the Bios for the State of the hard drive? I found the RAID driver on the Toshiba driver page. It is possible, that you can integrate in with a program called nlite Windows installation disc or install Windows as in compatibility mode, and install the Raid driver. then

• cannot install downloads/impossible restore/recovery

  cannot install downloads/impossible restoration/recovery running IE9/windows 7 have dell inspiron 560 need help / * address email is removed from the privacy *

  Hi Poohwho,

  1. downloads are you trying to install?
  2. what you trying to restore/recovery?
  3. What is the accurate and complete error message when you try to install the downloads/restore/recovery?
  4. don't you make changes to the computer before the show?

  Method 1
  I suggest you try the steps from the following link for issues related to installation.

  Problems installing and uninstalling programs on Windows computers
  http://support.Microsoft.com/kb/2438651#reso3

  Method 2
  For problems with the restoration, I suggest you to see the following link:

  System restore
  http://Windows.Microsoft.com/en-us/Windows7/products/features/system-restore

  Hope this information is helpful and let us know if you need more assistance. We will be happy to help.

• Can Portege M400 - I install SATA2 HARD drive?

  I want to replace my old SATA1 80 GB HD with a new 250 GB HD, but I can not get a proper HD SATA1, are the SATA II compatible with the M400 HDs? Would your recommend a suitable HD?

  Also, I want to install Windows 7 starts as a clean install (to replace the current XP Tablet edition). I seem to remember that there could be problems with getting drivers raid in place first, is this correct?

  Can anyone help please?

  TIA

  Chris

  Hello!

  Disks hard SATA2 will work in Portege M400 because they are compatible downgrade to SATA1. It s the same interface but the theoretical transfer rate is higher. The only difference which s.

  For the installation of Windows 7, you should try the RAID for Vista driver. The Vista drivers are also work on Windows 7.

  Good bye

• Portege M400 - cannot use full 4 GB of RAM

  I installed two modules of KTT667D2 / 2G on my laptop (Portege M400-103, part No. PPM40E - 012018 G 3) - total do 4 GB. However, the two original Windows XP Tablet and Ubuntu 9.04 are unable to see all 4 GB - they see 3.2 GB only.
  The BIOS displays the amount properly - 4096 Mb.
  I also tried to solve the problem of updating the BIOS to the latest version (3.80, 30/05/08), but two operating systems (Windows and Ubuntu) see still 3.2 GB only.
  Any ideas? Thank you.

  Post edited by: Greendrake

  > However, as well original Windows XP Tablet and Ubuntu 9.04 are unable to see all 4 GB - they see 3.2 GB only.
  That s nothing unusual!
  That s a limitation of 32-bit. All operating systems 32-bit (no matter if it is Vista, XP or Linux) can manage 3.2 GB max.
  Only a 64-bit OS might be able to use and recognize more than 3.2 GB of RAM

  You should read a few articles about 32 bit OS and 4 GB RAM problem.

  See you soon

• Portege Z830: Cannot install Win7, complains about driver CD/DVD

  Hello!

  I have a brand new Portege Z830 and as usual wanted to start by installing a new installation of Windows 7 x 64 (that I don't want the software provided and cannot be trusted, that it is safe in any case). I have saved all of the disk, prepared a flashdisk USB bootable with Windows Setup and it. The flashdisk OK boots, Windows wonder about my language and keyboard, and then shows a screen where I can choose between installation, repair and something else (the Recovery Console, I think).

  I click on install, Windows starts the installation program aand once a first dialog box appears, it displays an error message that basically says (this is a translation of the message from my localized Windows): "a required CD/DVD drive driver is missing. If you use a driver from the floppy disk, CD, DVD, or the flashdisk, insert now. "And I can't get over this error message. The strange thing is, there is no reason for that Windows requires no additional driver, because he can read the installation flashdisk (apparently) and he can see the ultrabook SSD, too (can be verified as well in the recovery console and clicking the browse of this dialog box). So far I have tried:

  (1) four different Windows 7 images (two of them to MSDN AA, two physical, that have been used successfully to install the OS before).

  (2) switch SATA mode to AHCI Compatible.

  (3) two different flashdisks.

  (4) any combination of the boot order.

  Nothing has worked. I even tried e-mailing of Toshiba, but all messages to return with 'user unknown' (understandable, I had to guess addresses since Toshiba doesn't seem to provide some official way to communicate with them - or is hiding if well I have found it). Does anyone have an idea what I can try next? I rather like the Z830 and I'd love to use it, but the ability to install my own installation of the operating system is essential for me.

  Thanks, Pepak

  > I tried e-mailing of Toshiba...
  Maybe stupid question now, but have you tried to contact Microsoft too? If the BIOS is OK, and if all the USB ports work correctly, I don t think it is Toshiba related issue. Toshiba offers notebook with the original recovery image (WIN7 64-BIT HOME PREMIUM) and ability to create bootable USB stick with the recovery image that can be used when you want.

  What you do now is your own installation of the OS. Toshiba has to do is to offer to all the important factors, download tools and utilities on the drivers page.

  What else could you try? Try to get external USB ODD and trying to install WIN7 using Microsoft installation disc. I'm sure it will work.

• Portege Z30T-cannot install drivers LTE

  I recently bought a new PORTEGE Z30T-A PT24CE-01600EN5
  updated to Version Microsoft Windows OS 8.1 Pro 6.3.9600 with its CD.

  I noticed today my connection LTE / 4G dropped several times and it was fixed when I restarted Windows, but then the LTE adapter deletes completely himself and connection
  .
  Whenever the connection drops, I check the Device Manager and there is no LTE device more so I have to restart again. And when he finds that he is the "generic mobile broadband adapt" not Sierrea.

  I go to Device Manager under network adapters---> EM7305 here for this device that is LTE the driver provider is displayed as Microsoft with the 6.3.9600 version 16453 dating from October 31, 13.

  Then I downloaded the driver LTE Sirerra from TOSHIBA Web site, here's what they recommend: [driver LTE | https://www.toshiba.eu/innovation/download_driver_details.jsp?service=EU&selCategory = 2 & selFamily = 4 & selSeries = 362 & selProduct = 17899 & STAS hortMod = 4655 & language = 13 & selOS = 46 & selType = 438 & upload year = & monthupload = & dayupload = & useDate = null & mode = allMachines & search = & action = search & macId = & country = a he's & selectedLanguage = 13 & type = 438 & page = 1 & ID = 90092 & OS ID = 46 & driverLanguage = 42].

  I've installed several times but nothing changes, always driver of Microsoft it.
  Sierra is displayed as "Location Siearra wireless sensor" but not under network adapters.

  A little this driver deleted and moved no more.
  This seems to be a driver problem. Someone at - it a similar problem?
  Configure the laptop, it took me a week; I really don't want to use recovery each time without understanding why.

  Post edited by: djemo

  It seems that, up to now in this forum no one has reported that emits a similar LTE pilot.
  The question is: the same issue has been published in the factory system pre-installed?

  I guess you can't provide the answer to this question and so we cannot say with certainty that this material related question isn t.

  In any case, on the page of the Toshiba UE driver you can find a lot of drivers and tools of Toshiba for this device. All the tools and software as well as the BIOS should be updated to the last State. Check if you are using the latest version of the BIOS.
  Then I recommend you to install the driver manually through the Device Manager.

  The driver package that you downloaded from the Toshiba driver page is compressed. You must decompress the package. Inside of this package, you will also find and the exe file. It is also a zipped package. Right click on this package and unpack the exe file.

  Now you should see all the driver files and should be able to install the driver through Device Manager by using the Advanced installation procedure.

• Portege 3440 - cannot install Windows 2000

  Hello friends :)

  I have a problem with the installation of Windows 2000 on Portege 3440.
  I was running Windows 2000 with the FDD USBB (with driver for PCMCIA of CD-ROM) installation and CD-ROM PCMCIA. "Everything was ok at the moment when I came for winnt ' q.

  When installing without partition on the HARD drive was appeared on blue background information: "could not find a place for a swap file. With partition (FAT32, 6 GB): "Setup could not install the Windows boot loader. To ensure that your C: drive is formatted and that the drive is not damaged. I tried with three other HDDss.
  What should I do to install this system? (Same users do not have these releases)

  Thanks for help
  Adrian

  Hello

  1 don't forget to prepare your hard disk with fdisk (a bootable partition) and format it with the Fat32 file system

  2. start by a MSDos saved in your floppy drive-drive with drivers for your PCMCIA CDrom drive (Freecom)

  3. copy the entire i386 to the W2K installation CD directory your HD, be sure to have loaded smartdrive, otherwise it will take ages!

  4 start again with the saved, go to the i386 directory and start Windows NT

  You can look here for more information about freecom pilots and the bootdisks: http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=19232
  On your 3440 it should be easier than with the R100 because of normal 2.5 "HD 6 GB, but the problem is basically the same

• Portege M400 - cannot navigate through the pages of BIOS

  Hello

  I bought a M400 Tablet system and having a lot of trouble with the BIOS.

  I am able to get into the BIOS, but it seems to be limited.
  It is said there are three pages, and to use the pgup and pgdn to edit pages, it does not work.

  I tried with a USB keyboard and remove the keyboard of the Tablet, but it does not work either.
  The laptop doesn't have a SWSetup installed on it. That I download from the Web site but say that the BIOS is incorrect.

  I decided to Flash the BIOS.
  Windows downloaded BIOS flash and say is that the BIOS is incorrect.

  I would like to reinstall the OS, but for the moment, I don't then so that it can boot from the CD that I can not change the boot sequence.

  Can someone help me please.

  Hello

  That s strange.
  First of all, you can boot from the CD by pressing F12 and then you could choose ODD as a boot device.

  Secondly it s interesting to know whether certain passwords (user or supervisor password) have been defined, because this kind of password could restrict by changing BIOS options.

• Re: Portege R400 - cannot install 3G on Windows 7 driver

  Hello

  I installed Windows 7 Beta on my R400 Windows Vista cannot use on the R400 (way to slow down).
  Everything works fine except for the 3 G module.
  I am not able to install the drivers.

  The latest status info is "copying new files" before the beginning of the installer roll back automatically and ends with the message "not installed".
  I tried redownloading the file, but no luck

  Any idea?

  Hello

  Windows 7 is a beta version.
  Eventually it a bug in the OS

  It would also be possible that the Vista driver is not completely compatible with the OS Win Vista 7 and so it cannot be installed on this operating system.

  As you can see everything that could cause this problem

• Re: Portege M400 - cannot retrieve - HDD is inaccessible

  Hello

  Last year, I bought the M400 with XP Tablet on it, but if I give the proper maintenance of my laptop, it became so slow, that will only work for a clean install.
  So I put the recovery CD in the drive, start from the cd, choose the language (all languages give the same error) and want to start the recovery, but then it says that my hard drive is inaccessible or does not.

  But when I reboot (judgment of the hard drive), everything works fine (except that it's very slow). I checked the hard drive for errors using HD-tune, no errors. I removed all the passwords and fingerprints of passwords etc but nothing seems not to help...

  Does anyone know how what to do next?

  Hello

  Have you tried to reinstall the OS from Toshiba Recovery CD?

  Protected M400 supports the RAID.
  Need RAID driver RAID and without the RAID driver the HARD drive is not visible for the installation of the OS.

  So, if you are using a new installation of Windows the driver RAID is included first.

  See also the user-> RAID manual

• Portege M400: cannot copy the files on the disk HARD - can't see any of my files in Word

  I bought the M400 a few weeks ago. There are a number of problems. Adobe reader gives "an internal error has occurred", manual installation of download gives "error occurred in the file zip", download or copy of the files on the hard disk gives error "there is no space" when there are only 8 gig used from 60 GB. Now, I don't see any of my files in Word.

  I can also copy the files from the cd or DVD. I'm in canada mississauga on Horus, usually resident in the United Kingdom, so I'm in a precarious situation because I can't in my office to sort out the issues.

  Can someone advise me please why all these problems are happening, do I have to use the recovery disk? Baz

  > Forgive me but how to put the hard drive in business.

  I think that the Johnny means that you connect the HARD drive to another computer using the external USB HDD controller. These external USB HDD cases can be purchase in every store of the computer.

  However, if you n t need data that are placed on the HARD drive, you could simply start installing the OS from the recovery CD. This will format the whole HARD drive and install the new operating system as well as all the drivers, utilities and software further.

• Re: Portege M400 - cannot change anything in the Bios

  I need to device boot cd-rom 1-st.
  It has no operating system installed on my hard drive.

  I couldn't change my BIOS.
  I hold down the button Esc then F1.

  After I see the Bios screen, but I can't change anything.
  I can only escape without and with the changes?
  No element can be changed?

  Can someone help me?

  Hello

  You do not need to change the boot device in the BIOS.
  You can also set it in laptop power on.
  Press F12, immediately after that the laptop has been powered
  Then a start menu should appear.
  Here you must choose ODD as boot device and should confirm with the Enter key.

  That s it

• Portege M400 clean install of Windows XP - it's works!

  The pre-installed XP and the (same) version on the recovery CD is overloaded with "features" and is much too slow. So I installed a clean version of Windowx XP Tablet. I had to buy version Windowe Windowx XP Tablet and a USB disk to the RAID driver.

  Installation on the windows original (rather than re-formatting), I was able to use the existing C:\ToolsCD directory to locate the drivers (which are not on the Windows XP CD). It takes this for video, the network and WIFI and biometrics (at a minimum).

  I also installed 2G memory once I got enough courage to remove the keyboard.

  Finally, the computer is fast enough.

  Thanks for the comments

  I will only add that the necessary drivers are also available on the Toshiba site.