Portege R600 - black or dead pixels?

Hi all, have a serious problem with what appears to be suddenly occurring dead on my R600 pixels. See here:

http://img7.imageshack.us/img7/9523/toshibar600deadpixels.jpg

It is actually the second time that this has happened. I got the R600 since November 2008, and in March 2009, I had the screen replaced because several lines of pixels black from appearing near the top of the screen.

Now it's August 2009 and the same thing is happening, but in the lower part of the screen. About two weeks, two thin lines appeared around an inch upward from the bottom of the screen and almost thick strip of black pixels will appear at the bottom of the screen, and also two big spots of black pixels at the bottom left of the screen that appeared last week.

The kicker is that the authorized after-sales service suggests that the screen is 'damaged' now because of the two tasks, but I tap anywhere on the screen! Because it is considered to be physically damaged, it would be outside the warranty coverage and would cost me $350-$ 700Cdn to replace the screen! I was capable of that escalate to a supervisor at Toshiba Canada and I'm supposed to hear within 2 to 3 business days.

Needless to say, I'm not impressed; seems almost every quarter, I encounter this problem and now Toshiba can't even fix it for me, even if it is no fault myself.

(Note: I use this laptop in an office/retail environment;) I protect and treat this unit of $3000Cdn as a baby and never put pressure on the screen. My R600 is either docked or in a case of Zeroshock and during the transport of it, I put it in a bag with padded back.)

Does anyone else have this problem? Any ideas on how I can solve this problem with Toshiba?

THX,
nomad416

PS by the way, is this forum especially for users of Toshiba Europe? I'm at the Canada and can't seem to find a forum on the site www.toshiba.ca.

Hello

I found very interesting FAQ from Toshiba on the web:

+ Information about the technology and pixel for LCD screens display fault tolerance +.
http://APS2.toshiba-tro.de/KB0/TSB9502LZ0000R01.htm

The display can be replaced and would be covered by the fair only if a certain amount of dead pixels would be visible on the screen.

Tags: Toshiba

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