Satellite A100-813: dead pixel - warranty conditions?

Similar Questions

• Re: Satellite A100-813 - BIOS reports inserted 3 GB but 4 GB

  Satellite A100-813
  Model No.: PSAA8E

  Recently, my laptop 2 GB memory @ 533 mhz were bad and I decided at this level to 4 GB and carried 2 x 2 GB @ 633 mhz.
  Though according to the instructions in the manual, it supports 4 GB maximum, but my bios shows/3 gb.

  My Windows 7 64 bit, shows 4 gb, but with 3 GB usable.
  Please if someone can help me get all the 4 GB, is there any problem with the highest FSB.

  I thought also of shared video memory, but when only 2 GB is inserted, the bios displays full 2 GB.

  The laptop supports Mobile Intel® 945GM Express Chipset
  The chip supports the 4 GB of RAM.
  Then you should be able to use 4 GB

  What the BIOS update?
  Check this box

  With regard to the recognition of the Windows RAM:
  In msconfig.exe to go to the boot tab, click Advanced Options, make sure that the Maximum memory checkbox is unchecked

• Satellite A100-813 - Express media buttons no longer work after XP install

  Hello

  I have a laptop Satellite A100 - 813 (PSAA8E). After you have reinstalled the operating system (XP), it's on purpose media buttons do not work. I don't have a recovery CD express media when I bought it. When I checked in the Toshiba Web site, it is not available.

  Please give me a solution.
  Concerning
  Prasanth

  Hello

  For these special buttons, you must install the tools of Toshiba. Did you check that?

  On the Toshiba site I founded the document setup instructions for your laptop and XP. It is a list for recommended order of installation of drivers.
  This means that you will also install Toshiba common Modules, Hotkey Utility, enabling/disabling Touchpad utility, utilities, etc.

• Satellite A100-813 bad when image quality is connected to the TV

  I have a new Satellite A100-813, and there is a problem with the TV-out. The image on the TV is very poor and is not stable. My graphics card is Intel 950 GMa 128 MG, OS XP SP2.

  I tried with different TV and picture is still very poor.
  I need help anyone know.

  Hello

  You are using the high quality cable. Also be sure that good on television port is enabled in the settings of the TV.

• The wrong processor speed is displayed on my Satellite A100-813

  Satellite A100-813, I bought a week ago. When you right-click on my computer and take the properties, you can see the details of the system including CPU speed and RAM etc.

  The speed of the processor showed 2.00 GHZ, 0.99 GB of RAM up to this morning, but now it's show 1.99 GHZ instead of 2.00 GHZ. As far as RAM is concerned, it is show as 0.99 GB.

  Pease help me to clear up this confusion... Thank you & best regards

  Hallo Najam

  Your laptop has Intel graphics shared memory card. This means that this memory of the graphics card RAM memory. Because of this it will be always shown less than what they should be indicated.

• Re: Problem installing WLAN device for Satellite A100-813

  Hello

  I recently formatted my laptop and went to the toshiba driver download section.
  And downloaded and installed all the drives except my NETWORK LAN and WLAN NIC card.

  I tried to download all driver, but usually still install.
  I tried to turn on the WLAN and tried again, still no luck.

  Here is a picture of what I still need to install.
  [photo: http://img9.imageshack.us/img9/3751/80023479po1.jpg]

  Thanks in advance
  -Scott

  Hello

  Seems that you tried to install the drivers bad for bad notebook series.
  Satellite A100-813 belongs to the series of PSAA8E and the laptop was equipped with Wireless 3945ABG Intel and Intel Pro/100 LAN card network card.

  If both are of the Intel chips.
  Check the Toshiba pilot European page again and try reinstalling the drivers!

  Good bye

• Satellite M50-226: dead Pixel-> is it possible to replace the screen

  Hello!

  My Satellite M50 226 gets more and more Pixelerrors. First of all, he didn't. All of a sudden 2 or 3 dead Pixels one moment there are 3 News (6 more) Pixelerrors.

  I have a Toshiba paper that says I have a warranty of Pixelerror 3. Where should I send the computer? Who do I call?
  AND: How long it takes?

  Kind regards
  Steffen Schreyer

  Well, what to say the warranty could cover the replacement of the screen, but it depends on the amount of pixels and resolution.

  Found several threads on the same topic. You will also find the official documents from Toshiba and statements on issues such as:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=10662&MessageID=40901
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=19771&MessageID=72468

  > Where should I send the computer? Who do I call? AND: How long it takes?
  I put t know how long repairs might take, but you should contact the service provider in your country for details. They could provide useful information.

  You can find here the ASP:
  http://EU.computers.Toshiba-Europe.com/-> support-> support & downloads-> from the home page find an authorized service provider

• Satellite U500-10z - dead pixel

  I just bought a Toshiba Satellite U500-10z comet.com, and while booting it I saw the brilliant green pixel.
  I had the front stuck pixels, but they were weak, so I lived with them - but it is very bright and causes problems when you look at the movies/i-player.

  I tried the unsticking of pixel programs, massaging him, tapping, pressing, everything - but nothing works.
  I can do, and although I believe need toshiba 8 stuck pixels for a return, the comet will be kinder.

  As well as the stuck pixel, there's a white bright light (think it is backlight problem) or an other pixel stuck.

  Any help/advice is welcome-thanks

  Hello

  I doubt that the ASP will replace the display under warranty.
  I found this FAQ from Toshiba:

  Information about the tolerance of failure of the technology and pixel of the screen for LCD screens
  http://APS2.toshiba-tro.de/KB0/TSB9502LZ0000R01.htm

  The sum of dead pixel depends on the resolution of the screen.
  So you will need 8 dead for a replacement using a resolution of 1400 x 1050 pixels.

  But maybe the laptop dealer could replace Notepad ask the guy in the shop!

• Satellite R630-13D: dead pixels and background noise

  Hello

  I got my Satellite R630-13 t today about a week ago. I noticed that I have about 10 + dead pixels already - why? Is that what I can do to sort or should I send it back? I'm not particularly impressed by this when the laptop is barely served.

  Also, I noticed that when I plug in my headphones there are noise white background if sound is enabled (or not music etc). I thought that this could be low for questionable helmet, but it happened with my two sets (both in decent enough ear phones.

  If anyone has any advice on these issues that would be really appreciated.

  I'm really enjoying this laptop, but these questions and the fan strong enough make me tempted to return it.

  Thank you very much
  Sylvia

  Dear Sylvia

  I recommend you contact your local dealer and explain the situation. He may be ready to help and share your laptop with a new one.

  Please try this first.

  By the way: there are Toshiba information about dead pixel
  http://APS2.toshiba-tro.de/KB0/TSB5400ZD0002R01.htm

• Satellite A660 - 14Q: Dead Pixel

  Hello

  I am a french and my English is very bad, I'm sorry.

  I would like to know, if you know a solution for a dead pixel (pixel due to lack of type II). Is it possible to repair this pixel or not? My warranty is still valid, and Toshiba could fix this pixel? Or I could fix that pixel and it stays on my screen.

  Thank you and I'm sorry for my English.

  > I would like to know, if you know a solution for a dead pixel (pixel due to lack of type II). Is it possible to repair this pixel or not?

  No, the dead pixels is not repairable.
  Only a replacement display can help you, but the guarantee would cover only if your screen would show more dead pixels.

  I googled a bit and found this Toshiba document:
  * Information about the tolerance of failure of the technology and pixel of the screen for LCD screens *.
  http://APS2.toshiba-tro.de/KB0/TSB9502LZ0000R02.htm

  Welcome them

• Update of Vista on the Satellite A100-813

  Please excuse the Novice... A that someone tried to accomplish the above? Currently, I had problems to find and identify downloads for blue-tooth and chip-set. Can someone advise?

  Read all documents lead me to be PSAA8 machine accepts the change?

  The BT just for Vista you will find here:
  http://APS.toshiba-tro.de/Bluetooth/

  chipset, I recommend to consult the Intel site.

• How long is the battery on the Satellite A100-813 work time

  Hello
  Could you please tell me battery time of this model?
  For the moment I can use only for max 3 hours, is that correct?

  Hello

  your 'just 3 hours' are really long. I wonder what battery pack you have? The 9-cell 6000 mAh?

  First to answer your question: Yes it's okay, 3 hours are really good for your machine and if it s really your runtime, then I can confirm.

  The other thing is if you could tell me what battery pack you have. You should just take out the battery to the rear of your machine and write what is written on the sticker.

  Would be grateful. :)

  Welcome them

• Pixel white dot on Satellite A100. What can I do?

  Hello

  I have two of them (these are white dots that can be on the white pages) I am currently using software undead pixel
  What can I do? I don't want their
  It's terrible.
  My Satellite A100 237 I have warranty related it a week ago
  It works on this situation?
  I wait your message
  Thank you and best regards...

  Hello Selim

  Usually it is not big thing to do because there is a kind of tolerance of dead pixels and if you have only two of them it is staged as usual.

  Please contact your local dealer and talk to them. Perhaps, it will be possible to exchange the unit.

  Good bye

• Dissatisfied (e) with the support of Toshiba due to dead pixel

  Poetential beware buyers of Toshiba products. Toshiba offers very little support. All they do is try to weasel out of warranty repairs. After owning 14 computers laptop toshiba, for me and my company, I will never spend another dollar with Toshiba.

  I have a custom P750. 10 days after receiving it, the motherboard fried. Instead of offering me a replacement unit, I had to wait several days for a box, mail it to the wide, wait for repairs and wait that they to return. I could not drop off at the local Toshiba repair shop. In fact, I could, but if I did, I would be responsible for the cost of repairs. I've no idea what logic there is for this, but there you go. After this test of three weeks, I finally got my machine.

  Fast forward to this weekend. A pixel is grilled on my screen. My warranty is in 2 weeks. So to start the repair process. I'm amazed when the Lady informs me that Toshiba will not fix it. She says "we don't set the screens I have only pixel dead" and "a pixel does not affect the performance of the machine. Well forgive me, but of course it affects me looking at a black dot on my screen 24/7. I ask to speak to a supervisor, she put me on hold, comes back and tells me that she spoke with a "level 2 technician" who informed her that they wouldn't fix a screen with a pixel died. Again, I ask to speak to a supervisor, so she tells me that I will return a call.

  An hour later, I get a call back from a "supervisor" who tells me that they will not set a screen with a dead pixel. I'm trying to explain to him, that pixel is the defective screen, and I want to fix under warranty. If I sell this machine, and someone asks me "Is there dead pixels?", I have to say Yes and lose money in the process. He still tells me "we don't set the screens for a pixel dead." While I try to explain which guarantees one is, he cuts me and told me he spoke with someone, and they determined that pixel is the result of physical damage and therefore not covered at all. ?!?!?

  Hi Poman

  You know it's not easy to say anything on this subject because you're crazy enough now and I don t know if we discuss your problems on reasonable means.
  I understand you and I think that I wouldn't be happy when my dear P500 Satellite had too dead pixel. As you already say it is very annoying to see it 24/7 on the screen.

  Anyway, as you probably know support must follow certain rules and it's very sad if you have contacts with eager people. Please don t understand me wrong but perhaps your behavior on the phone was quite aggressive and on the other side people were completely non-professional.

  In any case, this dead pixel problem is defined and how it works, you will find on the document from Toshiba:
  http://APS2.toshiba-tro.de/KB0/TSB9502LZ0000R02.htm

  Below, you can find info on the other hand secured claim.

  For 10 years I use Toshiba notebooks only and I can't tell how it works with other manufacturers but I n t think Sony or Samsung will give you new notebook due to pixel of a death. Maybe I'm wrong, but I don t think so.

  Bye and good luck

• Satellite A100: Dead battery + Random closures

  Hello everyone

  I'm having some trouble with my Satellite A100 after taking in a service center and I hope you can help.

  One of the brackets holding the button broke on my laptop so I took it to a service center to replace. Once I come back the laptop I noticed that the battery was completely dead and that my laptop stops after about 20 minutes of playing any kind of video game. I thought that the judgments must be an overheating problem, so I cleaned the fan with compressed gas however it made no difference. What is strange about closures, it is that the fan does not work at high speed until the computer shuts down, and according to a temperature probe, I downloaded that the internal temperature is not greater than 55 degrees. I tried my friend's battery in my Toshiba and it worked, so I know that it's just a dead battery and not a motherboard problem, but I mention that the two problems occurred at the same time and in some sort could be related. I have no idea what is the problem and I can't take to service center because I am currently a student in Finland and cannot afford to be without my laptop for a week.

  Thank you for your help.

  Ned.

  Update: I just upgraded my BIOS from 2.0 to 5.1 and had a mistake on the first boot: 0251: checksum CMOS bad system - default configuration used
  I hit F2 paged through the BIOS settings, then straightened and everything was fine. Should I worry about the error? Or is it normal for the first start after an upgrade?

  Hello

  1.) judgment of problems:
  I'm a bit confused of m.
  Was the laptop connected to the power adapter when the bottom is closed?
  You said you used another battery for laptop you and it worked. So in my opinion, there is a problem with your battery
  Try to replace and check if it works

  (2.) the system CMOS checksum bad:
  It s nothing unusual. The same thing happened to me after that the BIOS updated. I simply set the BIOS settings by default and everything was fine
  Don t worry