Portege R830 - error 3.9 update BIOS

Hi all

Portege R830 - 138 current BIOS 3.7

I can't update the BIOS to 3.8 or the latest version of 3.9. Error: This computer is not supported.

VAP is installed and modules work. A previous post on the forum suggested that it could be linked to the Intel firmware update recent Management Interface which I had asked and I am unable to uninstall or rollback.

Any suggestions?

THKS!

Hello

One of my friends has updated the BIOS from 3.7 to 3.9 without major problems.
It might be possible that you cannot update the BIOS because of missing or disabled TVALZ services.

Go to control panel of control-> the Administrative Tools icon, and then click services.

Here, you can check if the TVALZ service is available, if it is available, turn it on and then try to update the BIOS.

If this does not work, you will need to retrieve the laptop using recovery disk or recovery disk that the BIOS update should functions using factory reset Toshiba

Tags: Toshiba

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