Portege Z835 - need help with BIOS update

Hello.

I have a Portege Z835, with a battery problem: do not load. The battery indicator says "3% connected load" but it doesn't load the battery.

Some forums said that the solution is updating the Bios. I have a Bios Update v.1.60 ready to install. When I try to install, we get the message "the battery power is not enough.

My power cord is still connected. If I unplug the power cord, the laptop is turned off.

Please, what can I do?

Thank you.

F.

To be honest I don't think it's the related issue of the BIOS. AFAIK battery must be charged, even if the laptop is turned OFF so why BIOS update if the battery can not be charged at all.

To me that sounds like hardware related issue.

How old is your Portege?
Warranty is still valid?

Maybe you should contact Toshiba service and ask for help or even their opinion.

Tags: Toshiba

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