possible problem with update dry?

Yesterday I downloaded updates v 9.0.2 2015 005 security update and Safari on my laptop OSX Yosemite (v10.10.5), and now, iTunes won't play of the TV shows that I bought and downloaded in my library. Any purchased music will play well. This seems to affect only my videos. Maybe this related to updates? If so, how can I fix it? All videos were playing yesterday while I downloaded updates.

I have the same problem. On the phone with Apple support now. Given that 5 others have the same issue, looks like it's true.

Tags: iTunes

Similar Questions

problems with update iOS 9.3 car bluetooth

problems with update iOS 9.3 car bluetooth. break and cannot hear the caller voice calls.

In what seems to be the same problem, this AM. iPhone 6, iOS 9.3, its stock of 2012 Honda Odyssey system. Worked well with iOS 9.1. With iOS 9.2 bluetooth would be occasionally disconnect, then reconnect about 5-10 seconds later. Reset all the settings bluetooth both phone and car with no improvement.

IOS installed 9.3 last night. Phone connects, but the audio is unintelligible. Sound cut about every quarter of second, then reductions for about a quarter of a second, ad nauseam. Reset the phone without effect. Will try other things later today, but the phone is unusable with bluetooth, as is.

blue screen "possible problem with SPCMDCON. SYS

all about office went< only="" program="" available="" and="" showing="" is="" mcafee=""> bed blue screen "possible problem with SPCMDCON. SYS '. Hard drive reads accurately but very little available. Get pop up of the AV PROTECTION ONLINE DECLARING PAY 59.95 AND we will solve the problem. also the problem States is due KEYLOGGER ZEUS, please help

Hello

1. are you able to boot to the desktop?

If you are able to boot to the desktop, run the antivirus scan and then run the System File Checker.

Step 1: First we will analyze the system for infections using the Microsoft Security Scanner which can be downloaded from the link below:
http://www.Microsoft.com/security/scanner/en-us/default.aspx

Step 2: Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file. To do this, follow these steps:

(a) open an elevated command prompt. To do this, click Start, click programs, accessories principally made, right-click Guest, and then click Run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

(b) type the following command and press ENTER:
sfc/scannow
The sfc/scannow command. analysis of all protected system files and replaces incorrect versions with appropriate Microsoft versions

If you are not able to boot to the desktop, please start the system in safe mode and follow the steps mentioned above.

Problems with updating creative cloud to desktop. (error code: 2)

Problems with updating creative cloud to desktop. (error code: 2)

Hi Mike,.

You can follow the article: error: "unable to install". Creative Cloud Desktop that will help you get your number sets.

Alternatively, you can follow the thread: Creative Cloud desktop could not be updated. () Error code: 2) where this issue is already addressed.

Let us know if it works or not.

Thank you

Yann Arora

Problem with update of Photoshop, Illustrator and Indesign CS6

Hi all. I have problem with update of Photoshop, Illustrator and Indesign on OSx 10.8.4 CS6. Application are OK but update (bug fixies) does not work. Update failed. (U44M1P7)

Hi El Gondo,

The following could explain and help solve the problem...

U44M1P7 - updates:

http://helpx.Adobe.com/Creative-Suite/KB/error-u44m1p7-installing-upda tes-HYPERLINK

U44M1P7, U44M2P7 - CC help / cannot apply the extensions 6.0.2 update manager | Mac OS:

http://helpx.Adobe.com/Creative-Suite/KB/unable-apply-extension-manage r - update.html

Thank you!

Ankit

"You must be logged in as an administrator to install this program" error when I AM logged on as administrator. possible problem with TrustedInstaller security

I am logged in as administrator on the single computer. I try to install Net Nanny, which claims to be compatible Windows 7.

The first time I tried to install it I got the error, simply, 'access denied '. After several attempts with the same error, I rebooted in Mode safe mode with network and then got the error that the Windows Installer Service is not accessible. After some research, I discovered that Windows Installer is not available in safe mode.

So I booted in Normal mode. Logged as administrator. Tried to click with the right button on the installer downloaded for Net Nanny and ran as administrator, the connection of the administrator. Now I get the error, "You must be logged in as administrator to install this program." I am.

I closed all firewalls, anti-virus software AND turn off the UAC. I checked the compatibility AND security for the download tab and it is configured to run as administrator and I tried to run in several modes of compatibility. I still don't "You must be logged in as administrator to install this program." No matter what I try, I still get this error.

I used the command prompt, type msiexec.exe / unregister, and then msiexec/regserver. No new results. Still the same error.

I called Net Nanny press SEVERAL times and they will know that this is a Windows problem, because this is the first time that they already got this error. They had me to download another file on a mirror site. Not always the same error. People what I'm doing wrong? I was able to successfully install other software. Thanks for any help!

UPDATE * I am researching always this. This would be a TrustedInstaller security problem? If this is the case, is it possible to fix the TrustedInstaller or turn it off? The big question, is that I want to turn it off? My first thought is 'no '. However, this software is listed on the Microsoft site as being compatible with Windows 7. Therefore, an application that is 3rd party that is accepted by Microsoft. Wow, I'm confused. Don't know what to do here.

Hello carpetfresh,

A test, I temporarily disable user account control and then see if you can install Net Nanny. If so, we know that UAC is what is causing the problem with the installation.

1. access control panel user to the Start Menu-> Control Panel-> user accounts and of security for the family-> user account

2. click on the settings of the user account controll link.

3. move the slider to never notify

4. click OK for the changes to take effect

5 reset.

Once you have correctly installed the Net Nanny, then back to the control panel and reactivate the UAC.

Answer please come back and let us know.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Problem with update of Forms 6i to Forms 10 g migration - Data
Hello world.

I have the following problem: I have a form that generates withdrawal slips. To do this, there is a button. When clicked, there is a slider with a query "SELECT" and "for update" that looks for the picking of sheets lines entered by the user. For each line, update the column "numberOfPickingSlip" with the appropriate number of picking slip (generated before the update loop).

The strange thing is that the form works with Forms 6i, but it does not at all with 10g form, although I recompiled just the form (no need for Webutil run this form)... Only the last line of the form collection is updated. The code of the procedure is the same for BOTH versions... Nothing has changed. So, it isn't a problem of query. Even more interesting, if I run the form directly from Oracle Forms Builder and then clicking on the "Generate" button, it works but just once... And the worst case: after running the form directly from the Forms Builder, loading of another form (accessible from a menu above), of closing that form and then clicking on the "Generate" button, it doesn't work at all and only the last line is updated...

I checked the contents of cursor and it contains all the lines that need to be updated, but for some reason, only the last is updated...

How is that possible? Is there something special I need to do?

Thanks for any help :)
I had a similar problem with the help of update in a for loop. I know, it shouldn't be a problem, but you can try to use the rowid to update (at least to see if the problem goes away):
```
procedure gen_pickingSlip is

  p_year VarChar2(4);
  p_numPickS number;
  p_line number := 0;

  cursor recup_maj is
    select ROWID,* from prepa
     where numPickingSlip is null
     for update of numPickingSlip nowait;
  recPickSlip prepa%rowtype;

begin

  -- Retrieving the new picking slip number
  retrieve_num_pickingSlip(p_numPickS);
  -- Year of the picking slip
  p_year = to_char(sysdate,'YYYY')

  open recup_maj;
  loop
    fetch recup_maj into recPickSlip;
    exit when recup_maj%notfound;

    -- Position in the picking slip
    p_line := p_line + 1;

    --*This is the part where it seems only one update is done*
    update prepa
    set year=p_year, numPickingSlip=p_numPickS, line=p_line
    where ROWID=recPickSlip.ROWID;
  end loop;

  close recup_maj;

  if p_line > 0 then
    commit_form;
  end if;

  synchronize;

end;
```

problem with update of applications

Hello, I had a problem to update my applications this screenshot above is always like that there not is finished. Can someone help me with this problem?

Sign out of your Apple ID: settings > iTunes and App Store > Apple ID

Force reboot

Reconnect

Problem with update iOS 9.3!

When I try to upgrade to iOS 9.3 he always tells me that I am not connected to the Internet, even though I am if it fails? What is happening with this download, never had this problem before?

Many users have encountered problems to update their devices, their activation or signing into their account after updating iOS 9.3. Apple is aware of the problem and working on a fix.

Take a look at these articles for additional information on the issue or adapt:

If you are unable to activate your iPhone, iPad or iPod touch after installing iOS 9.3 - Apple Support

If you are unable to activate your iPad 2 (GSM model) update to iOS 9.3If you cannot activate your iPad 2 (GSM model) updated to iOS 9.3

Apple stops updates iOS 9.3 for iDevices older due to Activation Server Lock growing problems.

Possible problems with opening and El Capitan

I just bought a mbp 15 "and upgrade to el capitan for I had read that work with the new OS, but when I tried to install a pop - up came saying that installation will take place, but that it could damage the computer, so I called apple for more advice on the issue, but given the fact that I live in the Mexico proapps guy could not help me. Now I'm going to try my luck, but what would be the possible problems that I could meet and would be set by an errase 'factory '?

Specifications of the computer:

MacBook Pro (retina, 15 inch, mid-2015)

Processor: 2.5 GHz Intel Core i7

Memory: 16 GB 1600 MHz DDR3

Thanks and forgiveness English...

I have the opening on the MBP, where I El Capitan (10.11.1) installed and I had no problems with it. What version do you have?

Ciao.

Problem with update Internet Explore 80242006-Vista error

Hello world!!

I had problems with the update and that run internet explore. It's been a while since I can't watch videos on it is to say, even if I've never had such problems with any other browser. And now I can't update my system and more specifically the internet Explorer. I get an error message whenever I have try and all microsoft proposed solutions were not useful.

The error message is 80242006 and is defined as an unknown error.

Any ideas? Something might work! Help, please!

my [NOD32] subscription had expired two weeks before I desided to install MSE [and] my panda subscription had expired [NOD32 has been installed]

See...

I can't install Microsoft Security Essentials to clean my already infected computer?
     http://social.answers.Microsoft.com/forums/en-us/msescan/thread/87058857-D181-4019-a723-efd9a49d9275

Cleaning a compromised system
     http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "ofhttp://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

4 steps to help protect your new computer before going online
     http://www.Microsoft.com/security/pypc.aspx

Tip: After completing the computer fully patched, download/install KB971029 manually before connecting any player external to the computer:http://support.microsoft.com/kb/971029

NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application.

Norton Removal Tool
     FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

McAfee Consumer product removal tool
     http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

See also:

Risks & benefits of P2P file sharing
http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx

Measures to help prevent spyware
http://www.Microsoft.com/security/spyware/prevent.aspx

Measures to help prevent computer worms
http://www.Microsoft.com/security/worms/prevent.aspx

Avoid fake security software!
http://www.Microsoft.com/security/antivirus/rogue.aspx

If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads

If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Windows 7, problem with update

I am facing the problem with the release of windows 7, it shows the error code 80070570 and 800 b 0100.
I can't find a solution, how to address this issue.

Hello

How to fix update error 800b0100 Vista (and Windows 7)
http://www.SimpleHelp.NET/2008/07/06/how-to-resolve-Windows-Vista-update-error-800b0100/

Error Code 800b0100 in Windows Update
http://www.instantvista.com/800B0100.html

Error message when you try to use Microsoft Update or Windows Update Web sites to install
updates: "0x800B0100.
http://support.Microsoft.com/kb/956702
How to reset the Windows Update components? -a Mr Fixit
http://support.Microsoft.com/kb/971058

Description of the system for Windows Vista, Windows Server 2008, update tool and
for Windows 7
http://support.Microsoft.com/kb/947821

I hope this helps.
Rob - bicycle - Mark Twain said it is good.

problems with updates for Windows (for Win XP)

I have problems with Windows (for Win XP) updates...
(1) I installed the hardware updates for my sound card (via Windows update) and now I can't hear the music through my speakers or headphones. In addition, related to my sound card software do not work either!
(2) at the same time, I tried to install Microsoft .NET Framework 1.1 Service Pack 1 through Windows Update and that would not install (.. .and I tried several times).

So to rememdy those issues, I tried for hours to use the system restore, but whenever I've tried I'm not able to successfully restore and I tried several unique restore points.
Any suggestions? I spent hours on it, and nothing seems to help!

Hello hoke, welcome.

1. What is the brand and model of your computer?

Let us know if it works:

1. download the .NET Framework here cleaning tool:
http://blogs.msdn.com/astebner/attachment/8904493.ashx

2. run the utility and remove all versions of the .NET Framework
3. restart your computer

---
After the reboot
---

4. download the .NET Framework 3.5 from here:
http://www.Microsoft.com/downloads/details.aspx?FamilyId=333325FD-AE52-4e35-B531-508D977D32A6&displaylang=en

5. next, restart your computer

Let us know if it works,

Thank you! Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Problem with update-installation - KB2463332

I'm unable to install KB2463332 (SP 4). What have I to do?

Hi Malfait,

Thanks for posting your query in the Microsoft Community Forums.

I see that you can not install KB2463332 on the Windows XP computer.

Help me with more information.

1. you receive an error message/code?

2 is this problem specific to any updates, or all updates?

3. how you try to install this update? It is through the Windows Update installation / autonomous?

Try these methods.

Method 1

Solve common installation issues in Windows Update, Microsoft Update and Windows Server Update Services

http://support.microsoft.com/kb/906602.

Note: To set the computer back to start normally after boot, use the procedure under the steps to configure Windows to use a Normal startup state in articlehttp://support.microsoft.com/kb/310353.

Method 2

Download the update on the site mentioned below:

Microsoft SQL Server 2005 Express Edition Service Pack 4

http://www.microsoft.com/en-us/download/details.aspx?id=184.

It will be useful.

Let us know if you encounter problems with Windows in the future. We will be happy to help you.

Problem with update of security for Windows XP (KB973768)

My system is Windows XP Media Center Edition version 2002 with SP3 and I've had problems with KB973768 for awhile now and I've done everything. I used the "MS Fix it" software and it wasn't able to do anything. I tried to install it manually and I get this message whenever I try "Setup has encountered an error: Setup cannot continue because one or more prerequisites necessary for the installation of KB973768 failed.» For more details, check the c:\windows\KB973768.log log file'

Reading the newspaper, it seems that it has something to do with Media Center, whom I have problems with ehshell.exe, in addition to this, but do not know whether or not it relates. Anyway here is the link to the post here I asked who submit click here

I'll be very grateful if this problems can be solved.

The newspaper reads:

[KB973768.log]
2.938: ================================================================================
2.938: 09/12/2011 23:24:35.062 (local)
2.938: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
2.969: impossible to activate SE_SHUTDOWN_PRIVILEGE
3.031: hotfix started with following command line: - q - z - er /ParentInfo:24420ae31ab21e47aba2083273c1a6f9
3.063: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
3,516: return value of IsMediaCenterPC = 1
3,516: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
3,516: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
3,516: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
3,516: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
3.531: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
3.531: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
3.531: Check condition for line 2 of prerequisite returned FALSE
3,641: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
3,641: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
3.703: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
3.703: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
3.703: Update.exe extended error code = 0xf0f4
0.047: ================================================================================
0.047: 09/12/2011 23:37:05.093 (local)
0.047: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
0.047: impossible to activate SE_SHUTDOWN_PRIVILEGE
0.047: hotfix started with following command line: - q - z - er /ParentInfo:a26bbd9947135e40bf0120f81249c59d
0.047: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
0.062: return the value of IsMediaCenterPC = 1
0.062: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
0.062: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.062: Check condition for line 2 of prerequisite returned FALSE
0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.062: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.062: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0.062: Update.exe extended error code = 0xf0f4
0.079: ================================================================================
0.079: 09/12/2011 23:42:35.062 (local)
0.079: g:\2d3e53d0171f7240a9b33c76814c\update\update.exe (version 6.3.13.0)
0.079: hotfix started with following command line:
0.079: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
0,141: return the value of IsMediaCenterPC = 1
0,141: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
0,141: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0,141: Check condition for line 2 of prerequisite returned FALSE
0,141: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0,141: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0,141: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0,141: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
22.422: message displayed to the user: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
22.422: user input: OK
22.422: Update.exe extended error code = 0xf0f4
22.422: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
0.078: ================================================================================
0.078: 09/12/2011 23:43:08.703 (local)
0.078: g:\19f0871e5f3390545f21\update\update.exe (version 6.3.13.0)
0.078: hotfix started with following command line:
0.078: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
0.125: return the value of IsMediaCenterPC = 1
0.125: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
0.125: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.125: Check condition for line 2 of prerequisite returned FALSE
0.125: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.125: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0.125: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.125: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
3.938: message displayed to the user: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
3.938: user input: OK
3.938: Update.exe extended error code = 0xf0f4
3.938: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
0.078: ================================================================================
0.078: 09/12/2011 23:50:00.765 (local)
0.078: g:\efcac2da495c5681649bbb0931e188ab\update\update.exe (version 6.3.13.0)
0.078: hotfix started with following command line:
0.078: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
0.156: return the value of IsMediaCenterPC = 1
0.156: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
0.156: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.156: Check condition for line 2 of prerequisite returned FALSE
0.156: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.156: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0.156: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.156: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
2.390: message displayed to the user: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
2.390: user input: OK
2.390: Update.exe extended error code = 0xf0f4
2.390: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
0.062: ================================================================================
0.062: 09/12/2011 23:53:35.078 (local)
0.062: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
0.062: impossible to activate SE_SHUTDOWN_PRIVILEGE
0.062: hotfix started with following command line: - q - z - er /ParentInfo:e1af80918c7c3647ac8bf32656674b10
0.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
0.078: return the value of IsMediaCenterPC = 1
0.078: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
0.078: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.078: Check condition for line 2 of prerequisite returned FALSE
0.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.078: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.078: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0.078: Update.exe extended error code = 0xf0f4
0.062: ================================================================================
0.062: 09/12/2011 23:55:39.078 (local)
0.062: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
0.062: impossible to activate SE_SHUTDOWN_PRIVILEGE
0.062: hotfix started with following command line: - q - z - er /ParentInfo:1ab7c07acdd60748bb5cdab1da30d925
0.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
0.062: return the value of IsMediaCenterPC = 1
0.062: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
0.062: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.062: Check condition for line 2 of prerequisite returned FALSE
0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.062: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.078: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0.078: Update.exe extended error code = 0xf0f4
0.094: ================================================================================
0,110: 2011-12-10 00:03:56.187 (local)
0,110: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
0,110: impossible to activate SE_SHUTDOWN_PRIVILEGE
0,110: hotfix started with following command line: - q - z - er /ParentInfo:108421735f40f94ab5b1fa36d03364ec
0,110: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
0,110: return the value of IsMediaCenterPC = 1
0,110: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
0,110: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0,110: Check condition for line 2 of prerequisite returned FALSE
0,110: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0,110: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0.125: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.125: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0.125: Update.exe extended error code = 0xf0f4
0.047: ================================================================================
0.047: 2011-12-10 00:15:31.765 (local)
0.047: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
0.047: impossible to activate SE_SHUTDOWN_PRIVILEGE
0.047: hotfix started with following command line: - q - z - er /ParentInfo:a836904d171d054a9105353041d24dfb
0.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
0.062: return the value of IsMediaCenterPC = 1
0.062: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
0.062: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.062: Check condition for line 2 of prerequisite returned FALSE
0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.062: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.062: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0.062: Update.exe extended error code = 0xf0f4
0.141: ================================================================================
0,141: 10/12/2011 11:28:16.421 (local)
0,141: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
0,141: impossible to activate SE_SHUTDOWN_PRIVILEGE
0.157: hotfix started with following command line: - q - z - er /ParentInfo:5a0a1480332b504299b1ddd3cb9afff6
0.157: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
0.157: return the value of IsMediaCenterPC = 1
0.157: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
0.157: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0.157: Check condition for line 2 of prerequisite returned FALSE
0,172: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0,172: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0,172: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0,172: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0,172: Update.exe extended error code = 0xf0f4
0.250: ================================================================================
0.250: 2011-12-10 11:42:55.437 (local)
0.250: f:\0133fe92e334b0b8457e\update\update.exe (version 6.3.13.0)
0.250: hotfix started with following command line:
0,265: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
0,843: return the value of IsMediaCenterPC = 1
0,843: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
0,843: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
0,843: Check condition for line 2 of prerequisite returned FALSE
0,859: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0,859: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
0.875: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.875: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file

This issue is now resolved.

I'm not sure how, but I think it had something to do with a question I had with ehshell.exe (click here for more on this topic). KB973768 has something to do with Media Center, and given that I had problems with it, it did not cross the installation of this update. Once the ehshell.exe issue has been resolved, I was able to install this update.

possible problem with update dry?

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