PowerPoint Viewer does not work in Outlook Express 6

XP SP 3 on a Dell laptop, I have a friend who cannot open PowerPoint slide show room detached from his Outlook express 6 E-mail.  If it saves the file, it locates and double click top, he opens the 2010 pp Viewer and watch the slide show.  Although this means for me the file associated with PPS is ok, I checked it in folder options, and yes it seems ok.

Any help would be appreciated.

Thank you

Dave

Try these two things.

Create a file association.

1. download and save the attachment to the office.
2. right click on the saved file.
3. Select: Open with on the shortcut menu.
4. click on: choose [default] program.
5. Select:
6. check: always use the selected program to open this type of file.
7. click on OK.

If still no joy:

Cannot open. Attachments PPS directly from Outlook Express using XP/SP2 or XP/SP3
http://WindowsXP.MVPs.org/ppsopen.htm

Tags: Windows

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