Premiere Pro constantly crashing

Similar Questions

• J K L shuttle keys causing Premiere Pro to crash and stop. Someone having this same problem?

  J K L shuttle keys causing Premiere Pro to crash and stop. Someone having this same problem?

  Hi Abraham,.

  Sorry for this question.

  Changing the audio channel seems to be the cause of my problems. I have change audio channels on the video for my project it to appear on my preview window use J K L to Polish thru and it hangs and stop.

  This looks like a problem that we know. You can avoid collisions by turning off 2 Audio Preferences:

  • Maintain the pitch audio when the shuttle
  • Outputs multi-channel sum to Mono in the Source monitor

  See if your situation improves after the deactivation of these preferences.

  Thank you
  Kevin

• What can I do to stop Adobe Premiere Pro CS6 crashing when exporting?

  Without worrying about whether I have a new project file or an existing one, changes or no retouching, whenever I click on export, Premiere Pro simply crashes.  Same for Media Encoder - cannot open this same one.  I have all the latest updates installed cs6, the computer is new for two weeks - OSX 10.9.1, NVIDIA GeForce GT 1024Mo of 650 M.  The only way I've been able to export is through a back door: I use the dynamic link in After Effects and then returned to my sequences it.  Help?

  OSX Crash http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html

• Premiere Pro CS6 Crash when clicking on the tab "file".

  Hello, recently I ran on an issue that is extremely frustrating and I can't seem to solve.

  Basically, whenever I try to click on the 'file' tab or any reason, i.e. save or export. I'm greeted by the line of serious misconduct and one unexpected on me.
  The main problem is that I am more able to back up or export project and if I try to use the keyboard to save or export shortcut that causes the crash as well.

  This also happens with any project that I opened.

  Any help please?

  

  Ryba,

  Your video, it seems that you are working with OS X 10.10 and 10.11. It only are not supported OS' in our system requirements for CS6. You must be on 10.9 or an earlier version.

  If you are not working with a certified operating system, you will experience that we can simply not to support unexpected behavior. My advice is to reinstall an earlier version of Mac OS X, which is certified for use with CS6. Otherwise, I would advise updating to a newer version of Premiere Pro.

  Thank you
  Kevin

• Premiere Pro CS6 crashes when you drag

  Trying to change in PP CS6 and get this error whenever I drag the files.

  «I'm sorry, that a serious error has occurred which requires Adobe Premiere Pro stop.» We will try to save your current project".

  
  

  This happens everytime I try to drag images. Apart from files or sites.

  I'm working (at least trying) on a Mac Pro (mid-2012) running OS X Yosemite 10.10.1.

  Processor- 3.2 GHz Quad-Core Intel Xeon

  Memory- 16 GB 1066 MHz DDR3 ECC

  Graphics- ATI Radeon HD 5770 1024 MB

  Says Adobe Application Manager everything is up-to-date and I've tried everything I can think of.

  Restart the computer.

  Tests of various video files in the project (which happens with all)

  Moving the files to another drive

  Create a new project on another drive

  Old project with images that have worked before.

  No luck with anything.  Any help is greatly appreciated! I have deadlines to meet and no backup computer!

  UPDATE!

  I also lived down in Illustrator. I found my way to this subject and discovered that my problem is a Chrome extension called Pushbullet. After the suppression of Pushbullet of Chrome and restarted my computer, I was able to drag clips into my script again. If you use Pushbullet or perhaps another ill run Chrome extension, chances are, that could very well be the source of your problem!

  Illustrator crashes when I try to move an object with the Selection tool

• Premiere Pro CS6 crashes when you export H264 files

  I shot a video with the Canon 5 d Mark III (1080 p) and edited a 4 minute video that I am trying to export in an H264 file. I used the preset for Vimeo 29.97, 1080. But whenever export stops half way and first accidents. I tired 5.6 times and each time she stood for 2-3 hours before crashing. He really did once but the audio has had some problems. After that I could not export again! The information?

  I use a Mac book Pro 15-inch, mid 2009, 8 GB of ram, running Mountain Lion and have the latest updates for first.

  Thank you

  Try to remove all the bodies earlier and partially exported versions of the file.  Then open a different project in Premiere Pro (any; even a new project will do).  Go to Edition > Preferenes > Media and click the Clean button.  Close Pr, open your project of problem and try to export again.

  Jeff

• Premiere Pro CC Crash at startup

  Hi all

  Downloaded and installed the last CC of first and it crashes at startup.

  I use a laptop Acer, Specs:

  Core i5 1.7 ghz with 2.5 tb

  10 GB of ram

  The 640 m GeForce GT 1 GB

  2 SSD

  Windows 7 Premium

  Details of the accident:

  Signature of the problem:

  Problem event name: BEX64

  Name of the application: Adobe first Pro.exe

  Application version: 7.0.0.342

  Application timestamp: 5176598d

  Fault Module name: StackHash_1dc2

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception offset: 0000000000000000

  Exception code: c0000005

  Data of the exception: 0000000000000008

  OS version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

  Additional information 1: 1dc2

  More information 2: 1dc22fb1de37d348f27e54dbb5278e7d

  Additional information 3: cbc5

  Additional information 4: cbc5ec6970b2af35927ad67117ca57e2

  This happens everytime I open the first Pro CC. I was not able to find info online about it. First Pro CC works very well on my desktop, but for some reason he hates my laptop.

  Premiere Pro CS6 works fine on my laptop, I have never had a problem with it. Any help on that would be great. I tried to run the script CC cleaner and that did nothing. Thank you.

  Hi all

  Please try to reinstall the latest version of the driver for your GPU AMD or NVIDIA, and then restart the computer. This seems to have resolved most of the cases we have seen.

  Thank you

  Kevin

• Any ideas? Premiere Pro CS6 crashing whenever I try to import clips!

  Hey everybody,

  I'm relatively new to Premiere Pro CS6 (gradually switching to Final Cut), so forgive me if there's any details miss me. I have real problems with getting the app to work, unfortunately.

  Here's the problem:

  I can create and save projects very well. Nothing is slow or appears bad. However, every time I want to import clips (in any parameter of project/sequence, or codec, as well as different types of clips from the camera), Premiere Pro instanty throws a message - immediately - to say:

  «I'm sorry, that a serious error has occurred which requires Adobe Premiere Pro stop.» We will try to save your current project".

  It is literally impossible around that, that I can tell. I tried all different types of clips, all the different import methods (for example drag / move, media browser, file > import), but nothing. It isn't even a matter of film - the same applies even if I just try to import images. Oddly, with grag and drop - method if it is a video clip, PP registers even how long the clip is, highlighting where the clip will insert - she normally would be - but then instantly crashes after abandonment and/or trying to read. This led to believe me (because I never saw a single visual image in Premiere Pro) there could be a graphic bug - potentially something wrong with my system.

  For any help or suggestion would be received with gratitude. I have attached to the report of crash below and some features of my system.

  See you soon,.

  Alastair

  MacBook Pro 15 "(Retina Display) - mid-2012"

  Intel Core i7 2.6GHz

  RAM 8 GB 1600 MHz DDR3

  OS X 10.8.2 (12 C 60)

  Intel HD 4000 512 MB graphics card

  Premiere Pro Version 6.0.2 (072 (MC: 264587))

  

  PS just Gunna do a full update of my Mac OS X to bring it up to 10.8.3. I doubt that this will fix the problem, but it's worth a shot, and if no bed I'll let you all know.

  Hey everyone just updated:

  I think I've solved the problem!

  No idea what it was, but it would either have been:

  (a) restart my MacBook (unlikely!)

  (b) update the firmware from Apple

  (c) update the Apple Retina Display update

  (d).. .the above all of that!

  He actually started to work before you go on 10.8.3, so not associated with OS X.

  In this case, my apologies for the long post - hope it helps everyone in the same situation in the future. Moral of the story: the Apple software update!

• Premiere Pro to crash

  I tried to edit the videos, but Premiere Pro crash - usually when previewing the video.

  System Specs:

  Windows 7 Professional 64 bit

  Intel i5 760 processor

  8 GB ram

  929 GB of free DISK space

  First Pro 5.0.2

  The video, I'm editing was recorded in the AVCHD format.

  Any ideas would be greatly appreciated.

  You have only one HARD disk?

• Premiere Pro sometimes crashes when you open a file Explorer window

  Hello

  I've had this problem for a while now but have never been able to find a solution. Basically if I use something within Premiere Pro that opens a Windows Explorer dialog box (for example, when you choose a custom LUT), the program sometimes goes a little crazy.

  The dialog boxes is not pop up and the program becomes unclickable. And when you try to click on what, whether it gives it its particular of Windows. That occurs when you use a program and a dialog box has popped up and you try to click outside the dialog box.

  In the past, if I tried to end task and then cancelled, the program will open. However, with the last update things became different. It unlock again, but the program does funny things as it won't save. It does not update the video window when you rub. Etc., basically it becomes unusable and you will need to complete the task without being able to save your work.

  All Adobe autour staff member?

  Hi Inazuma,

  Rarely. This is a user to user forum, mainly. Contact 'Adobe' here.

  Thank you

  Kevin

• Premiere Pro to crash when opening (grey Goes, Windows)

  Hello

  I can't open the first pro today, was very well these days.

  I use a trial, but when I open it now, the purple panel shows, but they have everything going greys and hides behind the taskbar, please see my screenshot.

  Any ideas?

  

  If we managed to make it work, in this case we are able to press 'o', which allows us to choose a project, then Premiere Pro load and displays as expected

• Premiere Pro to crash on my first start of the program

  So I bought my subscription to Premiere Pro today and everything downloaded with CC and the second I start the first pro I select new project, and then the program closes down. I uninstalled and reinstalled, restarted my PC and still no luck and I am running on a PC. I tried many things as run as administrator, updating the drivers, reboot and nothing. My Media Encoder CC works perfectly well.

  Specifications of the PC:

  Operating system: Windows 8 64-bit

  Processor: Intel Core i5 - 3350P 3.10 GHz Quad Core

  RAM: 6 GB

  Hard drive: 4 TB

  GPU: NVIDIA GeForce GTX 660

  Monitor: ASUS 1920 x 1080

  Thank you!!

  Ok

  Go to c:-c:\Program * 86-common-Adobe-SLCache, rename the Cache of the old cache SL SL

  go to c: program data-Adobe-SLStore and rename the Sl store to store the old SL.

  The program data, it is a hidden folder so I have to change the display option to find the file.

  After you follow these steps, run the application as administrator.

  Thank you

  Arjun

• Premiere Pro CS6 crashes immediately after opening

  So, I recently installed the Adobe Production Premium Suite for Windows 7. I installed all the updates and everything worked well. Then a month ago, I went to edit in Photoshop CS6 and it crashed just after importing the files. So just out of curiosity broke down when opening anything in the suite, After Effects, first, etc. So I uninstalled, reinstalled and downloaded all the updates and everything worked very well. Now this nastly little problem has arisin once again. Illustrator and Photoshop seem to work, I can load files, edit, save, restore, etc.. But Premiere and After Effects won't start. First starts very well and I can create a new project and set up, but once I am finished it first is actually opened, it instantly before I can't do anything. All I get is a message saying Windows this program has stopped working and then just exit out. No first error message. I then decided to open the project file, its opening and creation has not crashed. I imported the clips, no problem. I selected a clip to start editing, and first crashes everything as he has done before. If this problem happens with the TWO CS6 first Pro and After Effects CS6. With After Effects, I get the error message: After Effects error: current Crash. Last logged message was: 4224 > < ae.blitpipe > < 2 > make new context. Then I click OK and a second error message appears, it read: After Effects can't continue: Sorry, After Effects broke down. Using After Effects and support, go to (Adobes site). If you can't always solve the problem, contact Technical Support of Adobe (2). (0: 42). Then Windows appears with his message informing me that After Effects has stopped working.

  Data sheet:

  Windows 7

  Intel Core i7 3570 k

  8 GB ram G.Skill

  Motherboard ASrock Z77 Extreme 4

  XFX Radeon HD 7950

  2xAdata SP900 64 GB of SSD in RAID 0

  1 TB Seagate Barricuda HARD drive

  I can't see my version number of my applications because well I can't start their. I download the last update for first as I type this, it is currently updated according to the Adobe Update Manager.

  Thank you!

  Unable to launch fully is often related to the video driver. I'd go to AMD/ATI, check your video driver installed. If not the most recent, then download and install it. Note: there are a few problems with some of the latest drivers from AMD/ATI (especially in the PS CS6 forum), then it might be necessary to roll-back to a previous video driver.

  If this isn't the cause, in your case, then you have come to the less ruled out one of the main causes.

  Good luck

  Hunt

• Premiere Pro 2015 Crash at startup

  When I start to first pro 2015 and create a new project, it crashes instantly.

  It sounds like a lot of others is thereby breaking issues but sounds like they can at least do a project. Any ideas? Or simply wait until they update it?

  Hi Thom,

  We recorded a BUG regarding the same issue. If please try to disconnect the secondary screens connected and try again. This problem is related to the first Pro CC 2015 accident with multiple monitor configuration and Dual GPU (AMD/AMD or AMD/NVidia) and it would be awesome if you mention the tech specs and the accident here report.

  Vinay

• Adobe Premiere Pro CC Crash at startup - no error Message

  Hey all, new Adobe software user here. My Adobe Premiere crashes and I don't know why. I have included a video below with my system specs and the problem as it happens in real-time. One thing I forgot to mention in the video, it's on the creative control panel cloud, everything is updated. I hope you guys can help me once you see the video.

  Just in case anyone else gets on this issue and can not solve, I finally got to work. It turns out that it was a problem with the activation of my products. I called adobe, they took control of my pc and sort the configuration files that had to be sorted and voila, it works.