Presario V6301AU does not start
I would be very grateful if someone can help me with a problem I have with my Compaq Presario V6301AU laptop, it's barely a year old and very well cared. I went to start one morning and then the blue lights all lights near the controls volume and the seizure of power, and DVD player makes a noise at startup, is that it will, the screen stays off and after awhile it stops and re-housing starts... it repeats again and again.
Please help as I need this laptop to do my job and I have no idea what's wrong... worse yet, I already bought new ram and a new hard drive any of these things solved the problem. He never came in contact with water or moisture potential, has not been abandoned and never used on a solid flat table, I also it don't move during operation in.
It then, I wish I could help you more. Let's see if someone has some ideas. I cross my fingers.
Good luck.
Tags: Notebooks
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Diagnostic report (1.9.0011.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0Code of Validation caching: 0x0
Windows product key: *-* - GD2PK - BD3R2-44MV3
The Windows Product Key hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA =
Windows product ID: 89572-OEM-7332166-00021
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6000.2.00010300.0.0.002
ID: {5FC29B42-80DC-4BE3-B5EA-37281853FA7D} (3)
Admin: Yes
TestCab: 0x0
WGA version: registered, 1.9.9.1
Signed by: Microsoft
Product name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6000.vista_gdr.080917 - 1612
TTS Error: M:20091104073513946-
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: 6.0.6002.16398WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 103 blocked VLK
Microsoft Office Enterprise 2007 - 103 blocked VLK
Microsoft Office Home and Student 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
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[File mismatch: C:\Windows\system32\hlink.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\imgutil.dll[7.0.6000.16386]
[File mismatch: C:\Windows\system32\usp10.dll[1.626.6000.16386]
[File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6000.16669]
[File mismatch: C:\Windows\system32\msoert2.dll[6.0.6000.16480]
[File mismatch: C:\Windows\system32\ieui.dll[7.0.6000.16809]
[File mismatch: C:\Windows\system32\efsadu.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0]
[File mismatch: C:\Windows\system32\odbc32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\oledlg.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\query.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6930.16386]
[File mismatch: C:\Windows\system32\cabinet.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\scecli.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\winhttp.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6000.16386]Other data-->
Office details:{5FC29B42-80DC-4BE3-B5EA-37281853FA7D} 1.9.0011.0 6.0.6000.2.00010300.0.0.002 x 32 *-*-*-*-44MV3 89572-OEM-7332166-00021 2 S-1-5-21-3747016915-1105364745-1034703816 Hewlett-Packard laptop Presario V6500 Hewlett-Packard F.2A 20080222000000.000000 + 000A4313507018400EE 4009 0409 India Standard Time(GMT+05:30) 0 3 HPQOEM SLIC-MPC 103 103 12 C0A25836FDBE5AC FmDbcrRY1pTOcrz4ZUZRHhpUuc0 = Microsoft Office Enterprise 2007 89388 726-2958074-6564314 100 Microsoft Office home and Student 2007 12 19 Spsys.log Content: U1BMRwEAAAAAAQAABAAAAC58AgAAAAAAYWECADAgAADCBCA/81zKARhDs/4hWdo7Xkl9D+HKpni6Sfv7jmoHEBVqqW/xcrQYytms9RtRtLWsIPXcLJpmwOfDvX0zCybmDilyQLttVIyTRhimAiUiBLOYhz3eEQj3sEGnmR0ReJ9KlWCJouxq6PAIwHwHVMfvNauSbFvmaTCDPKtQZQFIQcDXIAwFGl6D9S/GUDYecePFRKM/leS97bxOVVm9fICZUkfHdDNbo72qUqYYmAlRJO05+WV1r70w2O6Pl99gqTnSYR4j0FashTOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=
License data-->
The software licensing service version: 6.0.6000.16509
Name: Windows Vista HomeBasic edition
Description: operating system Windows - Vista, channel OEM_SLP
Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89572-00146-321-600021-02-16393-6000.0000-0492008
Installation ID: 234075993312598255872244522405847072649516093605215141
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
Use license URL: http://go.microsoft.com/fwlink/?LinkId=57205
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
Partial product key: 44MV3
License status: licensed--> HWID data
Current Hash HWID: QAAAAAEABwABAAIAAgABAAAAAwABAAEAnJ9ERYTHdhu84yC + gASIzAaYmGC6ZEQsznDy9J4v6lrYfiqsrFZ4qg isActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP NVIDIA MCP67-M
SRAT AMD HAMMER
HPET PTLTD HPETTBL
START PTLTD $SBFTBL$
MCFG MCFG PTLTD
TCPA Phoenix x
SSDT PTLTD POWERNOW
SLIC SLIC-MPC HPQOEMThank God!
Finally, I worked it out myself. But it's painful to watch than virtually any other that Uday has responded to my problem. Something I've been waiting for so eagerly.
I applied my common sense and defragmented the dirives then sfc/scannow, and it worked. Cryptographic Services said when I began to log in as network account. So my problem is solved. Now, windows update works fine.
Interestingly, Microsoft Fix it, says it cannot start the Cryptographic Services. Are God, while the _____ you supposed to difficulty? It made Internet Explorer icon on my desktop and other places.
-
Compaq does not start without charger
First of all:
Product name: Compaq Presario CQ57 301SA
Operating system: Windows 7 Home Premium (64-bit)
My problem is that whenever I try to boot my laptop with only the battery as energy source, it does not start. The equipment starts and everything, but displays only a black screen. No flashing in the keyboard and the power led is displayed.
If I plug in charger and connect it to the laptop, which is the only time that the contineus to laptop to display the startup process.
At first I thought that there may be a problem in the battery, but it is completely charged (100%), said the HP battery check is OK, and whenever I remove the charger after startup and the logon Windows stage, the laptop does not turn off.
Just for the background story: I recently sent my HP laptop for hardware failure and they replaced my motherboard. When I picked up, they turned on without the charger plugged and it starts up successfully. When I turned it on in my own home, this happens.
Any thoughts?
Thank you.
Hello Kazu081,
Did you get this resolved? I thought that since you had the motherboard replaced, and that's when your troubles started, you must call and speak with a representative. Let them know what is happening and please let me know the results.
If you live in the United States, contact HP here.
If you are in another part of the world, begin here.
Good luck!
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