Presario SR5507F does not start for Vista after "Windows Update"

One of my friends has a Compaq Presario SR5507F. She is old and doesn't know much about computers. She told me she had a message that an update of Windows was necessary, so she hit 'continue' and walked away. When she came back, the computer was restarted on a screen, she had never seen before: a black screen, with the 'C' and "Compaq" logo in red in the Center, with " and " on the lower left and " and v5.27 ' on the bottom right side.

I checked to make sure that the keyboard was solidly connected - the NumLock lights etc flash momentarily when the computer starts.

We have tried pressing ESC, F10 and F11, in various methods: turn on the computer, and then hit the button, turning on the computer using the button is pressed, turn on the computer and repeatedly hit the key, etc.. All had the same result - the screen with the logo of Compaq, and nothing else happens.

I know that some on computers, but that me stem.

Of course, she didn't know she should do a set of recovery discs, is not so... she.

If anyone has any ideas, I'd be happy to hear.

Hi biolabprof01,

Sorry to hear about the sentence. There are a number of things to try. First, try the procedure described in this HP support document on Vista won't start do not.

If you can, try to perform a System Restore or System Recovery.

If you still cannot start and cannot access the System Recovery Wizard, you can order HP recovery disks (see the section on CD - ROM order page).

I hope this helps. Let us know how it goes.

Tags: HP Desktops

Similar Questions

  • Dell Dimension does not start in Vista after upgrade

    A friend had a Dell Dimension E521 that won't start - has the missing file system\hal.dll.

    As there was nothing on this computer, he needed, I rebuilt it install a new copy of Windows XP, used the upgrade disc closed for upgrade to Vista and ensured everything in its original package has been installed. Let him install the Windows updates at night and in the morning, after a reboot it indicated that there is an update available. I've updated that and restarted and he said there are only four more updates that memory on the video card. I've updated those, but now it does not start at the top.

    I'm going through the boot process, but as soon as it is the screen black with the Microsoft Corporation and the (green?) bar he starts moving forward a very small amount, and then restarts. It comes up with the selection of Windows startup screen and I tried the secure boot and last good Configuration known without result.

    I tried the original XP disc to do a repair, but this doesn't seem to work with Vista?

    How can I recover a work computer or do I have to reinstall again?

    Thanks for any help, that all the world can offer.

    If you have installed Windows Vista good the first time that the hard drive should be fine however I would suggest running the Dell diagnostics just to be safe. To do this follow the instructions on page 405 of this document and perform extensive tests.

    http://philipyip.files.WordPress.com/2013/02/Windows-reinstallation-guide-02-02-2013.PDF

    What video card you have? Have you tried to remove the video card and running using the onboard video? Have you installed Service Pack 1 before the system drivers?

  • Laptop does not accept the password after Windows update

    Last Thursday my computer set up regular updates as usual.  When I restarted the computer, it cannot accept my password to complete the start-up operation.  I checked that I had the correct password and caps was off.  Now cannot access the laptop at all.  It is configured with Windows Vista, is a computer dell laptop and I bought it at the beginning of 2009. It seems that I never put a password reset disk and I don't have the original installation disc of vista with me - it all happened to be loaded.  Tips to get again access my laptop?

    Hello

    Responses cannot help with password lost or forgotten by Microsoft Policy.

    Keep secure passwords - Microsoft strategy on move the passwords
    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/keeping-passwords-secure-Microsoft-policy-on/39f56ef0-5d68-41AD-9daa-6e6019c25d37

    What to do if you forget your Windows password (Vista and Windows 7)
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-you-forget-your-Windows-password

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • 6.20 Skype does not connect in the after Windows Update

    My computer Windows 8 updated recently and since this update of Skype refuses to go since the "signing in" screen. I tried erasing of data from Skype from my computer, and then uninstall and reinstall.

    After trying to turn off the Norton firewall and still not be able to connect, I tried cycling power to my router. Now, I managed to connect properly.

  • AutoPlay does not start for my Canon camera

    AutoPlay does not start for my Canon camera now that I have installed a new hard drive. Dell has spent an hour setting up AutoPlay to open Windows Live, which is what I did before. Is there a solution to this? I can access Live, but I just want to do it automatically, as it did before.

    We installed the disc Canon still once, incidentally. I installed the new drive two days ago. Everything else that we re-installed seems to work very well.

    Hello

    ·         Auto play the work for other devices?

    Follow these steps:

    a. click the Start button, click principally made programs, accessories and then right-click command prompt.

    b. click on run as administrator.

    c. at the command prompt, type net start shellhwdetection, and press ENTER.

    d. restart your computer.

    See also: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-AutoPlay-problems

  • Bluetooth support service does not start on VISTA

    When I go into the Services Panel it shows of Support Bluetooth Service is set to automatic but not started. When I try to start this service, it gives me error: 1053 indicating that the service has failed within a reasonable time. I have a MX5500 Revolution keyboard and mouse combo that works very well. But when I try to put the mini hub so he could accept the other BT devices, it hangs, freezes or crashes. I tried to uninstall and reinstall the software several times with no luck. I know that the reason that this happens, it's the BT support service does not start. Any help is appreciated.

    Hello

    Hardware devices not detected or does not work - a Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    The problems with Bluetooth devices
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

    Set up a Bluetooth compatible device
    http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

    The problems with Bluetooth devices
    http://207.46.197.98/Windows/en-in/help/11a74104-645D-40D4-b933-bde5d15537bb1033.mspx

    How to set up a Bluetooth connection
    http://www.vista4beginners.com/how-to-setup-a-Bluetooth-connection

    The Bluetooth item in Control Panel on a Windows Vista SP2 computer does not work as expected
    When you click on the element - for Windows 7 this check manually
    http://support.Microsoft.com/kb/960531/en-us

    If you need drivers try the support site for the manufacturer of your system and/or the site of the manufacturer of the real device.

    BluetoothView is a small utility that runs in the background and monitor the activity of Bluetooth technology
    devices around you. For each detected Bluetooth device, it displays the following information:
    The device name, address Bluetooth, Major Device Type, minor device Type, first detection time,
    Last detection time and more. BluetoothView can also warn when a new Bluetooth device
    is detected, by displaying a balloon in your bar tasks or playing a little beep. -FREEhttp://www.nirsoft.net/utils/bluetooth_viewer.html

    BluetoothCL is a small console application that transforms all differential of bluetooth devices detected in
    the standard output. For each Bluetooth device, the following information is displayed: MAC
    Address, name, Major Device Type, minor device Type and possibly the name of the company of
    the device (if the external file of MAC addresses - oui.txt is provided) - FREE
    http://www.NirSoft.NET/utils/bluetoothcl.html

    ---------------------------------------------------------------------

    More information of possible interest to some:

    What is a Bluetooth personal area network (PAN) network?
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-a-Bluetooth-personal-area-network-Pan

    Connect to a Bluetooth personal area network (PAN) network
    http://Windows.Microsoft.com/en-us/Windows-Vista/connect-to-a-Bluetooth-personal-area-network-Pan

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • My MacBook does not start and fires after the Apple logo. I received this error via FirstAid detail in disk utility.

    Hi Apple/community,

    I need a help.

    What it means? Operation failed! My MacBook Pro does not start. It cuts after the loading screen. What will happen?

    Any help will be greatly appreciated. Thank you!

    Well, it seems that your MacBook Pro hard drive has failed and cannot be repaired by disk utility.

    Try to reboot into single user mode: How to start your Mac in single user mode or verbose--Apple Support

    If it works, try to repair the disk with this command:

    fsck -fy

    (http://osxdaily.com/2013/08/07/how-to-repair-a-mac-disk-with-fsck-from-single-us UH-mode /)

  • Satellite 1800-400 does not start, or crashes after upgrading RAM

    I have the original configuration of RAM for the S1800-400 with 120 MB. I bought a 256 MB RAM with the following description: EXT256-3069/JR, MEM 256 MB RA Toshiba Satellite PRO 4600 series C650, PIII-7500/750/800 #PA3069U (I think the brand is Transcend).

    When I put this slot in the machine, keeping the original and start the computer, it does not start, either on the initial screen of freezing before downloading anything either or that goes to the screen where you can start it in safe mode, but then it does not start.

    I removed the new RAM and it works well again.

    What can be the problem:

    (1) is this new RAM is not compatible with the computer? Based on the selections of the internet service provider, it should be (it's a Portuguese company with their own memory configuration options).

    (2) the computer can work with the original 120Mo and the new 256 MB, or should it be both the same size/brand?

    (3) is there any other problem that I don't have?

    TKS

    Hi Ricardo

    I agree with feliks.
    The module is not compatible and not taken in charge can be responsible for your problem.
    The best way is to use the Toshiba recommended of the memory modules.

  • Does not start for an hour

    I have a HP pavilion dv7, when I turn on the computer, or the wake to the top of the screen does not respond for at least an hour.

    The LCD is not the problem because when you turn it on it does not start until the screen lights up. When I open it it doesn't

    meets for one hour. Help, please!

    Hello MiSoHe,

    1. I wonder if by performing a "clean boot" would solve this problem. The following link will provide instructions on this task: http://support.microsoft.com/kb/929135
    2. Update the BIOS of your laptop. Click here to get instructions.

    I would like to know if it works!

    Best regards

  • Presario CQ70 does not start

    Computer does not start. Automatic start of repair can not solve the problem. Description of the problem: StartupRepairV2 AutoFailover 6.0.6001.18000.6.0.6001.18000 6 45879 SystemRestore NoRootCause NoRootCause 1 0 0 6.0.6001.2.1.0.256.1 3082'd appreciate any help how to solve... have pictures of family etc. on the pc!

    Boy, that might be embarrassing. Just open the HP total care advisor and can see that the C: drive is full 99%... so I guess that's the problem? Apart from deleting files or programs not needed... any recommendations for doing this?

  • Problem starting wondows Vista after installing updates error code 0 * 80070002.

    I have Vostro1400 from Dell with Windows Vista. After you install the updates recently, the screen is empty. It doesn't show anything except cursor (arrow). Diagnostic equipment doesn't show any problem. Windows does not start in SafeMode also. If I tried to restore from previous restore point then it will display the error code 0 * 80070002.

    What should I do?

    Hello

    You can check this link:

    You receive an error '0 x 80070002' or '0 x 80070003' code after you download an update from Windows Update, Microsoft Update or Windows Server Update Services

    http://support.Microsoft.com/kb/910336

  • Re: Satellite A135-S7403 does not pass the POST after BIOS update

    Hello

    I A135-S7403, I know it's old, but well, I worked until I installed a new version of Bios (1.90 for Satellite A130 (PSAD0U/PSAD3U) on the official website of Toshiba (here: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=1854878& rpn = PSAD0U & modelFilter = & SelCategorie = 3 & selFamily = 10 73768663).)

    All installed no problem, but when I restart the laptop, it does not start.
    It freezes on screen with red writing "in touch with tomorrow TOSHIBA" and I can't do anything.
    What should I do? And why this official update broke down my computer?

    Hello

    Something has gone wrong with your update of the bios, this is why the Tower cannot start. Also, can you enter the Bios itself?

  • Unable to start - blue screen after Windows update

    original title; on dell dimension C521... blue screen after Windows update last night 3/9...3:00am...running Vista

    Can not even go in safe mode

    Hello

    try to do a startup repair or a system restore before the update using the Startup Repair disk if you don't have a vista dvd microsoft

    the link below is how to download and get a vista disk startup repair, which you can start from the

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

    It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

    Change boot order it do dvd drive 1st in the boot order

    If you can make the above change how you receive updates to find the update problem

    When right-clicking on it UAC prompt you hide it

    http://www.bleepingcomputer.com/tutorials/tutorial140.html

    Choose one of these settings:

    Download updates but let me choose whether to install them - if you select this option, Windows will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.

    Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.

  • XW4400 does not start. Occurred after the power to the system off for 2 weeks. Now, does not start. Help!

    As noted above in the subject... exploded with power for about 2 weeks supply.  On his return the

    system won't start.  It keeps going in a circle.

    Here's what happens;

    (1) it goes to the window HP

    2) immediately goes to a window stating "windows did not start properly. A recent hardware or software change might be the cause. "Then on and other causes.  Well, none of them took place.

    To the bottom of the window there's several options to try.  Safe mode, Safe Mode Networking, last known successful... and start normally.  All the options have been tried several times.  To 30 sec timer waiting for your choice.  NONE OF THE OPTIONS WORK.  Cannot start in any mode.  After all of the selections it shows;

    (3) a flash of the microsoft windows screen and then we go back to number 1.

    Info on the system;

    XW4400

    • Manufacturer part number: ET115AV-CTO
    • Manufacturer: HP
    • Product description: ET115AV-CTO HP xw4400 Workstation computer desk
    • Product type: desktop
    • Form factor: mountable Convertible minitower on rack
    • Operating system: Windows XP Professional 64-bit
    • Processor: Core 2 Duo processor E6700 (2.66 GHz)
    • Front side bus: 1066 MHz front Bus up to
    • Chipset: Intel¿975 X Express
    • Memory: DDR - 2 667 MHz ECC unbuffered
    • Installed memory: 2 GB
    • Maximum memory: up to 8 GB
    • Installed hard drive: 160 GB
    • Hard drives: up to 4 SATA hard drives 2 to maximum
    • Expansion bays: 3 external bays of 5.25 inch and 1 external 3.5 inch bay 2-Bay internal 3.5-inch
    • CD DVD: 16 X DVD + - RW DL
    • Speed variators: controller 4 channels SATA 3 GB s integrated with RAID 0, RAID 1, RAID 0 + 1 capacity
    • Graphics card: NVIDIA Quadro FX1400
    • Expansion slots: graphics PCI Express (x 16) 1 slot 1 PCI Express (x 16 mechanically x 4 electrically) slots 1 PCI Express (x 1) and 3 long legacy PCI
    • Audio: Integrated high definition Audio with Jack Retasking capability,
    • Networking - communication: integrated Broadcom 5755 Netxtreme Gigabit PCIe LAN
    • I/o ports and connectors: front: headphone, microphone, 2 USB 2.0 and 1 optional IEEE 1394 a rear: 5 USB 2.0 1 USB 2.0 (internal) 1 serial port standard 1 keyboard PS-2 port 2 in parallel and mouse audio Gigabit LAN RJ-45 1 built-in audio microphone
    • I have no recovery disks!

    Hello:

    I can't help with your problem, because in this case, my recommendation would be to reinstall the operating system.

    What I can do, is give you information to get a set of recovery discs for your xw4400 for only $10 USD.

    Here's how:

    1. Enter the part number and the serial number on the top of the computer on the Silver label. The model # is a Compaq HP xw4400, but the part number is on this tag silver under the serial No.

    2. call HP at 1-800-952-7689, option 1 (ranking in the list in the option made restore disks).

    3. provide the information asked by the representative who answers the phone. Some simply ask for the serial No., some want at the same time, or they'll want just the serial number and the type of computer (xw4400).

    4. do you have a Master Card or Visa ready for purchase. They do not take discover. You will be charged $10.00.

    You will receive the discs by first class mail, or you can pay an additional $10.00 for shipping FedEx.

    Paul

  • TEMPRO does not work for Vista Ultimate x 64

    Hello

    I have a Qosmio F50 - 10K and I installed Vista ultimate x 64 and the Tempro application does not work. After I installed, I left the start Tempro button checked and when I press finish it gives me this error:
    "internal error 2753.
    Toshiba.UI.controlpanelapplication.exe ".

    Same thing happens when I uncheck the box with start tempro.

    In both cases, nothing is left in the system, no files, no regstry, nothing.

    Help, please

    Thank you

    Hello!

    I searched on the Toshiba driver download page and I discovered, Tempro is available for Vista 32 bit and not 64 bit.

    I think so Tempro will not work on a 64 bit OS.

    Bye!

Maybe you are looking for