PRESS ESC AT STARTUP MENU (PROBLEM)

When I RESTART my computer [pavilion dv6c16nr] laptop it says press ESC KEY TO START MENU but when I press the esc/ESC key nothing happens pls help me solve this problem. a big thank you to this site and more power!

Hello

Try the following.

Shut down the laptop, unplug the AC adapter and remove the battery.  Follow the procedure on Page 59 of your Interview Guide & Service to remove the RTC battery.  When finished, press and hold power for 30 seconds and then leave the laptop for 10 minutes.  Reinsert the RTC battery, replace lids etc., reinsert the battery, plug in the AC adapter and try to start the laptop.

If the above does not help, shut down the laptop again.  Try typing away to f10 you start the laptop to see if it will enter the bios menu.  If so, under the Advanced or the Diagnostic tab, you will find the possibility to run tests on the hard drive and memory.  Post back with the details of any error message.

Kind regards

DP - K

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