Print print very altered (including color)

I have a HP Laserjet Pro CM1415 cold color multifunction. I have a new black toner and my color toner is 90%. My documents are coming soon faded. I tried to go into Printer preferences and the properties of the printer, but I can't find the tab that says print quality, so I can change it to FastRes 1200. This is a site Web said to do, but I went to the printer directly and on my laptop but I can't solve this problem. Even the color will come out faded.

* The position proposed by the facilitator at the appropriate forum category (of Office |) Unknown/other | Other Windows | Office 2010 Windows | Other event/event unknown | Hardware & drivers). **

I have a HP Laserjet Pro CM1415 cold color multifunction. I have a new black toner and my color toner is 90%. My documents are coming soon faded. I tried to go into Printer preferences and the properties of the printer, but I can't find the tab that says print quality, so I can change it to FastRes 1200. This is a site Web said to do, but I went to the printer directly and on my laptop but I can't solve this problem. Even the color will come out faded.

Hello, I contacted HP Support and after running some tests they said that the problem was not the toner or the settings. It turns out that the drum is broken and unfortunately he cannot be replaced because my printer is out of date (he was only 4 years old). So I bought a refurbished HP printer and now I can print without problem.

Tags: Windows

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