Print screen doesn't work not with the alt key when I want to make a unique active window screenshot

I have a pc with 4 monitors. The PC connects to citrix 4 virtual machines, 3 of which are works well and 1 which will allow me only to screen all screens, it's like the alt key does not work on this. Changed the keyboard to 1 that I know works fine, still the same problem persists. Could be a registry key that the virtual machine is missing?

Hello

Sorry for the delay in response.

I suggest you post your query in the following TechNet forums to improve assistance in this regard.

https://social.technet.Microsoft.com/forums/Windows/en/home?category=w7itpro

Thank you.

Tags: Windows

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