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• Error when downloading images for blackBerry Smartphones

  My bberry 8520 was working fine until I updated to Facebook but now I can't download the pictures on Facebook! Can someone help me deleted personal information to comply with theCommunity guidelinesand theterms and Conditions of use.

  Hello agogoman,

  Welcome to the forums.

  What happens when you try to upload a picture? You get an error message? Have you tried to uninstall and reinstall Facebook® for BlackBerry® smartphones application?

• Error trying to open the audio file for blackBerry Smartphones

  I installed an app from the bb appl world, it contains audio files to listen to. When I try to open the audio file, it gives me the following error: IOException: java.io.IOException: HTTP response code: 302

  Any suggestions?

  Hi bonaqua!

  I will delete the SermonsAudio.com app tonight. I have not found all the files that were not supported by Blackberry. The attached link shows that taken Blackberry supported formats and media types.

  Thank you

  Bifocals

  Supported Media Types on the BlackBerry Smartphones reference Guide

• BlackBerry Smartphones user 1 time BB

  Hi guys,.

  I am a first time user, so I have a lot of questions on this BB curve. I bought a second hand curve and I have no idea how to set this phone (only bought the model, it has no manual and accessories). Here are my questions and thanks in advance to those who can answer:

  1. my IP address is 0.0.0.0 - I can connect to the WiFi network but I can't browse the web

  2 if I have the program installation/create a bb here id, can I use it on my handheld?

  3. what an erasure of memory wipe exactly and an erasure of memory affect my id card/BBM SIM as well?

  Hi Alex121289

  Welcome aboard BlackBerry family and community

  First I would like to that you visit BlackBerry 101 and manual BlackBerry Curve - manuals and Guides for getting started

  Secondly if you have purchased a device used by one of your friend or any store online then it is always advice to do a security wipe to remove any objects associated with the previous user. You can see this help Article:

  KB28225 : BlackBerry Smartphone must be wiped before transferring the security property

   

  With regard to your questions:

   

  1 carrier little need short data even plan to navigate the Internet, even via wifi. So aske your operator if you need some sort of data plan to your account

  4: you can create a new BlackBerry ID on the site Web de BlackBerry ID that you can use on your device, see this KB:

  KB24062 : How to create a BlackBerry ID

   

  3. If you do a security wipe on your device it will remove all the installed user application, e-mail accounts so that your card memory if you insert memory card while doing a security wipe. Yes, it will remove the BlackBerry ID that is already associated with this device, after a wipe, you can use a new BlackBerry ID or even that you use before, but a security wipe has nothing to do with your SIM card.

  However... With your query 1"not able to navigate on the internet". Like you bought this device in some cases if your device has a COMPUTER policy then IT can prevent browser so my suggestion... Rather than to do a security wipe you reset your device to factory setting, this will remove all political and helps solve your problem.

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  Let us know if you have any additional questions.

• Storage of applications for blackBerry Smartphones

  Hey everyone... I use my 9790 bold, he repeats to me my memory to applications is 512 MB internal memory of the phone's 8 GB! So is there anyway to increase this limited storage for applications? In addition, this space does not increase if I use an external MicroSD memory?

  Hello...

  There are three types of potential memory on a BB: 1) application memory, the device memory) 2 and 3) Media/SD Card Memory.

  Application memory - it is the most important; It is protected (not available to the user), dedicated and fixed (size: 512 MB in your case) space that is available to the House of the OS itself, as the destination for the installation of applications (more a few storage applications, overhead and other costs). You can't touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can install only here... There is no other choice.

  The device memory - it is space on your BB you can touch these files, images, media, etc. In general, it is not very big, but it is available.

  Memory card SD/Media- is what it says... your SD card to store files, media, photos, etc.. It can be as large as your BB OS can support... see this KB:

  • KB05461 Sizes of card MicroSD taken in charge by the BlackBerry device software

  On some devices/OS levels, you can see 'Free file' (Options > status), I think this is equivalent to AppMemory. You can see on other devices, all the memory usage levels three (Options > memory). Here are some tips to use:

  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Finally, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

  Good luck!

• Japanese language for blackBerry Smartphones

  Is it possible to have the BB Curve 9220 installed a Japanese language?

  Japanese reading is OK, but I'm unable to type with it. ):

  For the moment, I can only use Japanese by copying and pasting the characters of a note that I downloaded. ;_;

  But it is not practical.

  Can someone help, please?

  Thanks in advance!

  Hi kagamine

  Welcome to the BlackBerry Support Community Forums

  Yes, it is possible to install the Japanese language on your curve 9220, all you had to do is download a pack of BONES all the language and then install it on your PC, then he had to use BlackBerry Desktop Software to add the Japanese language. You can try this way:

  1. download and install on your PC of any OS pack with any language or multi-language pack by carriers

  • (Make sure you download for the same phone model)

  2. download and install the latest version of BlackBerry desktop from here BlackBerry desktop software software

  3. search your drive C: Vendor.xml and delete them, there may be one or two vendor.xml (on the change of your Pc as your records option to show the hidden files/folders):

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  Once done open BlackBerry Desktop Software (7.1) > select Applications. > in the section of language and support for entry , select the language to be added to the BlackBerry smartphone (a + will appear next to the language to install) > click apply.

  KB13067 : How to get smart BlackBerry phone language packs.

  Please try it and let us know.

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• HOW TO PRINT THE IPOD TOUCH USER GUIDE

  Just got a new iPod Touch.  You want to have a paper copy of the User Guide.  Is it possible to print it?  Can I get a copy of Apple?  Please direct me to some information 'how... ».

  Apple don't have printed versions of their manual, but there is an online version (and the iBooks app version) available here: Apple - Support - manuals

• Support for blackBerry Smartphones Q5 India

  Hi, (question could be repeated)
  Before you buy BlackBerry, I knew that its market is not as varied as android, but to my great disappointment I couldn't find apps 'base' which should have a smartphone. I need a free application map or navigation and to my great disappointment that BlackBerry maps does not work in India, in addition to that google don't provide maps for BlackBerry.
  Please tell me is there any map application can attest to BlackBerry? Would be happy to install in my machine.
  Thank you

  No, as I said, they are available in Android apps which you call is able to run for the right amount of.
  You will need to get them on an Android App store, there is a good app called Snap specially written to help with this...

  http://supportforums.BlackBerry.com/T5/downloaded-applications-for/you-upgraded-to-OS-10-2-1-and-Wan...

• Encryption for blackBerry Smartphones

  What is the purpose of "encryption", if the unit automatically decrypts encrypted files when they are opened?

  Rolyb

  In my view, there are applications in the BlackBerry World for that (password protect specific files).

  The purpose of encryption even if the device is locked is as I said. If the card is not encrypted, it can be read. Removed from the locked unit and reading. If the device memory is not encrypted, the information can be read directly from the chip. Perhaps on the top for the typical user, but BlackBerry provides to users who need it.

• Locks of software upgrade for blackBerry Smartphones

  I had problems with my touch screen not working not.  After searching online it was suggested that the software might require the upgrade so I downloaded it.

  Now, my phone got lock up to 16% of the backup is complete.  I can't at this point that every time I turn the phone on it get to the same point and stop.  The battery hold a charge then over heating and I have to turn off the phone and remove the battery.

  Now, I get very frustrated that I cannot do anything with my phone!  Help, please!

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Need for blackBerry Smartphones to synchronize with MS Outlook backup the old files

  Hello

  I'm kinda stuck with my Blackberry Bold 9700.  He wiped my old entries in the calendar (even though I have "Keep forever" selected in options), but I need the calendar last points because I used it for the follow-up of meetings, events, etc.

  Before you reinstall an old backup, copy in Outlook and then re - install my current version is there any how else to get this info on the file backup and in Outlook.  I really want to install a previous version of the backup on my phone because when I do, he never wears on a large number of the phone ringing, settings, etc., and I still need to do to get things to normal.

  Help, please!

  (By the way, I use an older version of the device software on my phone (5.0.0.714) because I can't stand display new calendar version.)

  If you do want to restore a previous backup schedule, you can - calendar only, nothing else.

  Article ID: KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  For BlackBerry Desktop Software 6.0 to 7.0

  1. Open the BlackBerry Desktop Software.
  2. Click on device.
  3. Select restore from the list.
  4. Select a backup file.
  5. Choose select settings and peripheral data.
  6. Select the databases to restore, and click on restore.
  7. A warning that all data will be replaced by a backup file. Click on Yes.
  8. When the process is complete, disconnect the smart phone BlackBerry to the computer.

• BlackBerry Smartphones USER ID

  How to unlink the e-mail address I used to register on my BlackBerry Apps (Blackberry bold 9900) when I started to use this phone? Your help will be much appreciated as I am not able to use all services on my phone

  Zibu,

  If you do not have access to the email that you used for your BlackBerry ID, then you hit, your carrier fails to resolve it for you, now you have a limited option. Need to change your BlackBerry ID, so first make a backup of your device using Desktop software, then follow this Knowledge Base:

  KB26694  :  How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

   

   

  But please note all in doing so, you will lose access to any paid apps that you bought on BlackBerry World.

• Error Bluetooth for blackBerry Smartphones

  Hi guys.

  I am very new to this community and not much tech savvy so my question may sound silly. I have the BB 8520 curve. and m nt able to receive data from mobile phones or pc via bluetooth. Cell phones & system can be coupled with my BB and I am able to transfer the data, but I'm not able to receive the data. The Error Message is "BLUETOOTH CONNECTION FAILED"

  Also when I click on Menu - Option - phone option my crashes the cell. This is really frustrating for a beginner like me.

  Any help or suggestion is really appreciated...

  Matching and send content from another phone follow the below on your phone.

  The recipient's BlackBerry smartphone

  1. On the smartphone home screen, select support.
  2. Select a type of media (music, video, ringtones or images).
  3. Press the Menu key, then select receive via Bluetooth. The file transfer dialog box appears, followed by a prompt to save or cancel the file.
  4. Select Save to save the file to the current location, or select the folder icon to save the file in a different location.

• Applications for blackBerry Smartphones does not

  I've been upgraded to version 6 on my 9300 curve but when I downloaded a few applications, they do not work.

  Hi and welcome to the Forums!

  A little sparse on the details... "they don't work" could mean that they launch, they communicate, or a myriad of other possible symptoms. Accurate description of what you're trying and that happens helps us not to guess.

  But, since you have left to guess, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! Good luck and let us know!

• Unrecognizable icon for blackBerry Smartphones

  Just to the right of 'profiles' icon a new icon appears today... the number 1 and next to it, a white circle with an arrow white thro the centre (2 hours to 8 hours) and a little star red at 2 oclock. Verified user guide and any otherwise I could think of nothing doesn't.

  Anyone have any ideas?

  THX

  You have a upgraded application in App World, or App World has an update.

  Go to MyWorld to the upgrade and look on your BlackBerry in the list of notification messages and read it or clear it.