printer HP PSC 1310 series problem

I can make copies and I can scan, but it does not connect to my PC more.

Hi singleton,.

1. When did you start to question?

2. you receive messages or error codes?

3. you remember to make changes to the computer before this problem?

Step 1:

You can check the following links and try to run Fixit and check:

http://support.Microsoft.com/GP/printing_problems

Solve printer problems

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

Step 2:

You can also try uninstalling and reinstalling the printer and check.

See the links to HP for more information.

http://bizsupport1.Austin.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=us&TaskID=115&prodSeriesId=360489&prodTypeId=18972&ObjectID=c01573147

http://h20000.www2.HP.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&TaskID=110&prodTypeId=18972&prodSeriesId=360489

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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