Printer not accepting P513w not pc wireless signal

Our P513W printer won't print wireless from any PC in the House EXCEPT when the computer is freshly started. A print command remains in the queue for the printer, if I reboot w / the file remains in the queue, the document will be printed as soon as I restart the pc. Any ideas on solving problem appreciated.

Steve

Steve in CH,

In the latest batch of updates to Windows, Microsoft has installed Internet Explorer 11. IE11 caused printer problems.

Open Internet Explorer, click on help, then click about words of Internet Explorer. It should show the version here. If you IE11, then go to control panel, Windows Update, updates installed, look for Internet Explorer 11. Click Internet Explorer 11, uninstall.

Restart the computer when you are prompted. Then see if your printer works.

Rick

Tags: Dell Peripherals

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