Printer not shadow printing and printing backgrounds transparent .png

I recently did a book for my college project which I had help with before here, some problems of the printing machine was having with my work, it's that:

1. on this poster, the shadow has no print from the PDF, it's as if it were zero that does not exist.

Poster 2.pdf - Adobe Acrobat Pro_2012-05-21_18-28-12.jpg

2. on the pages of this book where I imported the .png (high resolution) files from Photoshop, the printer has been printing the darkest transparent parts. (I edited the image to show what happens after printing, the darkest area is the transparent part of the .png)

Book Pages.pdf - Adobe Acrobat Pro_2012-05-21_18-30-57.jpg

I've read about flattening of transparency, but I'm a bit confused about its operation.

Could someone help me please?


Thank you, Andrew.

First thing would be to ask them for a "Preset" they want you to use.

Next would be to convert the .png .psd files and see if they work better. I never went to print with .png, and even though I think it should work, it's really a web format.

Tags: InDesign

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