Printer Officejet 6500 misses the beginning of photography on thick photo paper

I have an all-in-one officejet 6500 (E709a). My office is running Win7. I felt for a year or two and initially he printed on paper photo well, but he does NO more.

I use a kirkland photo paper, professional glossy inkjet paper, and it says on the box of paper in that it is 69 lb 255 g/m2, 10.4 mil 8.5x11. From what I could read in the HP specifications, 255 g/m2 is supported (I think I saw it supports up to 260 or above), but has not seen a specification for the thickness. In any case, at the beginning, when it was new - it worked. Now, it's bad causign.

\When I print a pidcture, say printing full page and I remplir fill in the printer menu, select "printing photos with white frame" the size of the paper, mentio0n it of "another photo book" and ask for the 'best' quality, and I put a (also tried to put more) page, sometimes it won't pull the paper in all, and sometimes it starts pulling on the paper after the head already done a few scans which means that the image loses almost a full inch of his debut.

What can I do? of course, work with plain paper I have no problem, and if I go to 'best' to normal, my success rate is improving but is still far from perfect.

Y at - it cleaning to do? some rolls must be replaced? or what? It is VERY frustrating that the printer cannot handle these quality papers as it should!

Help...

Thank you

Arik

Try troublshoooting not on this page.

Tags: HP Printers

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