Printer Photosmart C4599 fell into the error mode "printer offline".

Seemed to start after that ATT came home to tune up our internet service by adjusting the wireless channels.  Of course, they deny that they had anything to do with the printer.

Printer does not print.  jobs stack in printing (QC) I ran the "wireless network test report" and I got a "failure" on the name of the SSID network not found.  I don't know what that means.

Help!  I went to Best Buy and they said they do not even bother to work on printers or even help out them.  Buy a new printer is advice

In case of failure.  Means that you are not connected to your routers SSID with password.   IF they changed the channel change it back and use channel 1.   Reset your printer to the default network via the front panel.

To restore the default settings of the network
1. press the button wireless on the product.
2. press the button next to the down arrow on the display until restore network
Defaults is highlighted and press OK.
3 confirm that you want to restore the default settings of the network.

Now connect your printer to your network using your printer USB cable and re-run the installation CD.  If no CD, download on the website of HP here.

http://support.HP.com/us-en/drivers/selfservice/HP-Photosmart-C4500-all-in-one-printer-series/3575173/model/3757821

Use the drivers and fully functional software.

Tags: HP Printers

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