Printer Photosmart D7560: Photosmart D7560 photo tray jam

When printing, the photo tray slides the paper up to print, but when a sheet partially goes through, it stops and I get the message of paper jam.  Sometimes more than one sheet monte and jams.  Y at - it pilot or fix for this?

@mrt_992000

Welcome to the Community Forum of HP.

The User Guide shows that the printer can print on many types of Photo paper.  See page 29 for starters.

I can offer the following:

Printing options

Try adjusting the print options to set the media type for the particular kind of Photo paper you are using.

Click on the thumbs-up Kudos to say thank you!

And... Click on accept as Solution when my answer provides a fix or a workaround!

I am happy to provide assistance on behalf of HP. I do not work for HP.

Tags: HP Printers

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