Printer says 'offline' when it is actually not

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• DeskJet f380: printer says offline when it is not

  I'm on windows 10 for more than 6 months, everything was ok until 2 days ago

  now my printer has started just saying printer offline when not.

  I can scan pictures ok, but I cannot print I am connected via laptop usb to printer cable

  and talk talk wi fi laptop

  I downloaded the program and it cleared the problem

  Thanks for your help

• HP Officejet Pro 8600: Printer list offline when it is not.

  Printer list offline when it is not.  I connect wireless to my network that everything is connected properly; can scan etc, but when I try to print it says printer offline.

  I didn't turn Windows 10 for much question of withour months, now today go... tried everything!

  Hello

  Thanks for the comments.

  You can try the following:

  Creating a TCP IP port

  1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Enter the IP address of the printer.

  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

  Hope that helps!

• HP Officejet j5750 error print saying "on paper" but it is not

  HP Officejet j5750 error print saying "on paper" but it is not, there 20 sheets. I remove and replace the paper and press OK and the same error.

  Typically when you get an error "on paper", the rollers slide and need to be cleaned.  The document below should help you work through the problem.  If this does not work, you will need to replace the printer.

  "Out of paper" Error Message is displayed and the product is not look upward or feeding of the paper:

  http://support.HP.com/us-en/document/c00786157

• Printer says "offline".

  My electricity went off then came back to the right, now my wireless printer says "offline".  However, the "Wi - Fi" signal is on.

  Contact your manufacturer of printer for all troubleshooting, diagnostic or repair processes that may apply to your printer.

• my printer says offline and will not print. How can I get this back online?

  I tried to reinstall my printer. I also tried have disconnected and reconnected everything in.  I tried to turn my computer off and turn it back on and it still says disconnected and won't pring

  Try opening your control panel, click Printers and right click on the printer in question and choose printer use online, which takes at least my printer from offline on loan...

• HP Photosmart 5524: Printer says "offline".

  All of a sudden my printer does not print.

  App says printer is ready

  Status of the printer says printer is offline

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• Network connected to PSUS4 printer goes offline when the PC is shut down...

  I am close to giving up this problem, help would really be appreciated.

  My printer network disconnects when my computer is shut down or sleep. I have a Samsung printer connected to a print server through a router Linksys WAG160N Linksys PSUS4 wireless. Two computers that are hard cables to the router to see and access the printer without problem. I now have a new laptop Sony Vaio (Vista OS) that accesses the router WAG160N wireless. The Vaio connects to the internet OK, but everytime I shut down the PC, the printer is offline and remains offline to the Vaio when I start again.

  If I remove the printer of the Vaio and then 'add printer' again, by selecting the option "Add a network, wireless or bluetooth printer" shows the printer as \\LK90a6dd\p1 network is available. But if I try to connect to it, I have "X Windows cannot connect to the printer". If, instead of this, I choose 'Add a local printer' and select the existing port "\\LK90a6dd\p1 (renderer client-side) ' and the printer driver series Samsung ML1210, the printer is installed, works very well and remains online - until I have stop the Vaio, it is. Then delete the printer, install the printer etc to access the printer again.

  Pleeeaaassseee help...

  Kevin, I owe you a drink. I have added the printer as a local printer (as opposed to network), entering the IP, etc print driver, restarted the computer, and... the printer remained online. Unlike many critics of Vista, I found that it is a reasonable operating system. But maybe it's the glitches like these that give it a bad reputation. Thanks a lot for your help. Really enjoyed.

• C7180 HP printer goes offline when it is connected with the wireless network

  Hello

  I have a problem which seems to be common, but I can't find a solution simple 'step by step'.  So my apologies in advance for you who are technically much more advanced that I am and know that this has already been answered.

  I have a sony vaio laptop running Windows 7.  At home, I have a printer all-in-one HP C7180 I connected wireless on my home network.  FYI, I have a netgear wireless router.

  Once I have installed the printer on the network, everything works fine until I closed my computer.  On restarting, the printer is detected as offline by my laptop.  Now, my solution is to uninstall the printer and reinstall it.

  If someone would be kind enough to give a detailed set of step by step instructions on how to solve this problem, it would be much appreciated.  I read on the definition of a static IP address rather than dynamic, but I would need one together instructions if this is indeed the way to go.

  Thank you.

  Rich - desperate to finally solve this nuisance.

  Hi rich,

  As you mentioned that the printer goes offline after a reboot, please refer to:

  "Printer is off-line" Message appears on the computer and the HP printer does not print

• printer says offline on my HP Photosmart C4380

  I have a HP Photosmart C4380 and I have problems with it being offline. I followed all of the steps this site told me to do and it remains offline. When I run the diagnostic utility program, he is told that he is online and told me everything is ok, this clearly isn't. Does anyone have any other suggestions out there? Please keep in mind, that I'm not a geek so simply word of language very much appreciated! Thank you.

  Hello

  Start by downloading this tool.

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-NDU&JumpID=ex_r4155/HHO/IPG/ccdoc/network_diag/

  Sound network diagnstic tool.

  Let it run and if that said also that no problem, it could be some kind of security software blocking the connection of programs to the printer that it cannot see the status. Let me know exactly what this tools.

• Hpc5d63e printer says offline

  I have a printer HP wireless which allows to print but since my wifi network name has changed it's printing is more and says that it is offline. How do you get online? I last round and round with it without success. I'm not a computer tekkie absolutely not so I would appreciate very detailed instructions. Thanking you in advance

  Hello

  ·         What kind of wireless router do you have?

  Method 1:

  Run the printer Troubleshooter and check if that helps:

  Open the printer Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Method 2:

  Follow the form of measures troubleshooting article and check if that helps.

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Method 3:

  Follow the steps in troubleshooting on the HP support site and see if it helps.

  Wireless printing Center

  https://h20563.www2.HP.com/p/_wireless/troubleshooting.html

• HP Officejet 6815: My printer says offline... How should I do? Tried everything!

  I recently changed Windows 10 and until today, I had no problem printing.  However, for some reason, the prnter is now offline and I can't figure how to get it "online".  Can anyone help?

  Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.  If not please post back with a few details - is the ocnnected of the printer by USB, wired LAN or wireless?

• 2542 HP Office Jet: printer says offline, unable to print

  Printer ran out of ink. Buy more and installed. Print the required documents. The next day went to my work online, tried to print my documents. Nothing happens. Went to work stations, said the printer offline. My son, who is a guy of student and tech University has reinstalled, updated, etc. that still does not work. What's wrong? Can anyone help?

  Hello @LouMar,

  Thank you for visiting the Forums from the HP Support! I understand your HP Deskjet 2542 shows offline and you cannot print. I see that you have uninstalled and reinstalled the drivers without success. Looks like you may need to rerun Setup wireless. Please follow the steps listed below:

  1. disconnect the USB key if you use a direct connection.

  2. remove the HP software DJ 2542 uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all the software DJ 2542 disappeared from the list programs, but also your HP folder listed under all programs in your Start Menu.

  5. now go ahead and download the software and drivers for your DJ 2542, please select the USB to wireless conversion (DO NOT connect USB until the software prompts you to):

  http://support.HP.com/us-en/drivers/selfservice/HP-DeskJet-2540-all-in-one-printer-series/5295960/model/5385253#Z7_3054ICK0KGTE30AQO5O3KA30R1

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if it was successful! I'll watch for your reply.

  Thank you

• IV installed another drive hard, but in Device Manager it says offline, when I try to boot it says e/s error.i need help everytin.cant iv tried format the id really apreciate any help

  250 GB HARD disk installed but it is not recognized... device manag says its offline... doesn't I want to initialize it. said: IO error... impossible to format... tried so many things, even tried diskpart or cmd promt... no joy!   If any1 cud help id be greatfull Yes... oh ye also in Device Manager it has a circle with a red arrow facein down in... If dat help?

  IM so annoyed wit saying p.o.s.... Please help... tanx.

  If the utility of car manufacturers is unable to perform the test, it means that the drive has failed.

  Try it on another PC, see if it works it

• 4750 printer shows offline

  The printer responded to a test, but when I try to print something, I find that the printer is 'offline' when I try to print wireless.  Wireless method worked.   I saw something on a printer go to sleep, but if it's my problem, how he wakes up?  Thanks for any help.

  Reboot the router by pulling on its feeder momentarily.  Let it restart.  Try again.

  If that does not work, download and run this utility: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-104282-2&cc=us&dlc=en&lc=en&os=4063&product=4083977&sw_lang=

  What did he say?