Printer see wifi, laptop sees wifi, but does see not computer mobile printer

I'm trying to connect my new Color LaserJet M175nw MFP 100 all-in-one for my laptop. I have already set up via the USB port on my desktop and which took place without a hitch. I got the printer on wifi (I can print a summary of the IP Config report from this list, the printer network and more precisely to say that it is connected to my network) but now I'm having problems getting my laptop to 'see' the printer. Whenever I try to start the installation, I get the message "can't find product (s). I have my firewall and I tried using the methods of troubleshooting on the HP site but nothing seems to work.

I tried to manually add a printer through Windows, but is not able to find the printer by IP address or host name.

Please help before I beat the nice new printer with a bat '' bureaus '' - style.

OK, what operating system are you using?  What router?

You have the HP update software on your computer to the printer?  Download and install the latest version of the software for your printer from the "Support & drivers" link at the top of this page.

Once installed, follow these instructions: http://www.hp.com/global/us/en/wireless/reconfiguring-system-help2.html

Tags: HP Printers

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