Printers HP 8500 stopped printing

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• printers HP 8500 (A910a): print head for white stripes of printing cyan horizonnally

  HP 8500 (A910a).  No. Windows7, no change in system error message. The system is hp Pavailion Elite m9150f

  Prinrt instakked wired Ethernet networking

  Printhead print white strips horizontally on cyan and green on Test patter diagnosis 2.

  Checked the blanck/cycan printhead. Cycan nozzles are dirty.

  Can I clean (how?) or do I replace the print heads? If so, replace a print head, or both?

  After the old replaced print head, printer replrts the cyan cartridge is low. It's a brand new cyan cartridge. How can I get the printer to consider new?

  To answer the first part of your question, you can clean the heads printing either through the front of the printer or do a manual cleaning.  This document here will focus on horizontal lines in printing and show how to correct the issue, clean the print head through the façade and based on the printed report, the print heads to replace.  The other way to clean the printhead contacts is to do a cleaning of the contacts of manual.  Here a link to a document that shows a way to clean the contacts manually.

  The cartridge error message, I would like to look at this document. He will wear the error message you are getting and troubleshooting steps of the offer to take to try to solve this problem.

• Printers HP 8620: stop printing on a 8620

  I stopped a long document to print to the printer. After 4 minutes, it is still said cancellation of print on the printer screen. It is a way to cancel print another way?

  Hi @cbbob

  There are a number of ways to cancel a print job. computer, you can try one of the following values;

  The following video shows how to clear the print queue in Windows 8.

• printers HP 7610 stops at halfway printing or returns error on win8.1 (wireless configuration)

  Help please...  Just got the printer large format 7610 a few days ago and installed everything fine on win8.1 from the CD and select the wireless option.

  All right, except if I try to print one full photo page, or something other than a small photo or a document.  The printer stops printing before it's over or a useless error message on the screen saying "printing error on HP Officejet 7610 Series (network).  With no other info.

  Sometimes the picture full page prints completely, but after a delay of 10 seconds, the error message appears on the computer.  It's as if the computer has not received a "finished printing" status message of the printer.  Maybe after a time-out period, it displays the message, assuming that there is an error with printing.  Basically, the handshake seems wrong.

  I tried to print from several programs, such as Picasa and Irfanview.  I disabled my anti-virus software too.  I enabled the discovery of the public and private network and printer and file sharing too.

  But... If I go to control panel > printers and peripherals > and select "add a printer".  And add another printer 7610 (which only allows you to select the driver "7610 series class driver"), this second printer (with the "class driver") will not get the error.  However, this printer has all the options of paper and some other features of the 7610 printer selection.  This second printer uses a "TCP/IP Port", not a "WSD" port as the (network) install uses.  So the question is somewhere with WSD port / protocol services device, which uses the installation of the HP printer on the CD of the web site.

  7610 (wireless network - using the WSD port) printer driver seems to have a major problem.  Help, please.  I can't print the large 13 x 19 even images I got this printer, since it will not be printed a large full photo.  The wireless communication protocol or the Protocol seems terribly flawed.  I use 802.11 WPA - PSK with high quality signal (first level 5).

  Thanks for any immediate help or clues.  I went through all the normal stuff.  verified that all software are up-to-date.  There is no firmware downloads available, the firmware in the printer is the most recent.  powered and on all 3 devices (printer, router, pc).

  ... Edit... The only solution I came with is go to control panel > display devices and printers > right click on the printer, select the printer properties > Ports tab and change the "WSD" port to one of the unused ports "TCP/IP".  This causes a second printer to add to the list of printers.  In this way, I have media and the paper size options.  But I'm afraid I've lost all the features that come with using WSD port peripheral, such as scanning, web services etc..

  It is the only solution to this problem that worked for me. Why it has not been resolved by HP after all this time I'll never know.

  http://troubleshooting201.rssing.com/browser.php?indx=14839819 & Item = 2327

  More specifically - that part of the above page, it is what solves the problem-
  
  Find out what IP address, is that your printer uses.
  Go to control panel, then click "View devices and printers."
  Look for your printer right click.
  Click on "Printer properties" and a new screen opens.
  Along the top, you will see some tabs. Click on the one that says "Ports".
  Click on 'Add Port '.
  Highlight "Standard TCP/IP Port" by clicking on it, then click "New Port". A new screen opens.
  Click "next".
  Type the IP address of your printer, and then click "next".
  Your computer should find your printer.
  Click 'Apply' and your printer should work fine.

• OfficeJet pro 8500 a: 8500 has will not stop printing

  immediately after setting up and installation of my 8500 it began printing a page with only the fraction 1/4 and a smiling face in the very top left of the page and that's all it prints, one after the other, again and again, and do not stop. If I have to cancel the printing of the touch screen, it stops the current print but restarts printing again shortly after.

  I sent a test page (page has shown in print queue), but I won't stop printing the page of fraction and smiley face.  the work queued print ever.

  There is no error before, after or during the printing of this page.

  Welcome to the HP community @gemini570,

  I understand your Officejet 8500 has constantly prints a page with a smiling face in the upper left corner, and I wanted to respond to try to help.

  Please, start by connecting your PC to the print and scan doctor and choose "print trouble." This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results.

  You can also check to see if you have Web Services enabled on the front of the printer and try to turn it off to see if the pages stop printing on.

  If the above don't help, try to uninstall the printer software , restart the computer and run the HP printer install Windows Wizard to install the printer.

  Another idea that comes to mind, would be to try stop and start the print spooler:

  1. click on start
  2. type 'Services' in the search field.
  3. open SERVICES
  4. at the bottom, click "extended view.
  5. search for the print spooler
  6. right click and choose Properties
  7. Select Automatic from the drop-down list, close the window
  8. right-click Print Spooler and select 'Stop', wait until it stops and then again right click and 'Start '.
  9. close out Services and try your print.

  Testify of my answer by hitting the thumbs up below and press the button "accept as Solution" if I have you helped a resolution!

  I hope this helps you!

  Let me know the results!

• Range of Printers Multifunction CM3530fs stopped automatic duplex printing.

  We've had this printer for a while, but it suddenly stopped print duplex automatically.  It only allows for manual duplex printing now, and it is impossible to find how to reload once one side has printed.  I don't know what happened, but it must be something simple.  Any suggestions?

  Thanks for the clarification,

  Make sure that automatic duplex printing accessory is turned on in the settings of the printer and try to print again:

  Enter the control panel > devices and printers.
  Right-click the printer icon, and then click printer properties.
  Click the device settings tab.
  As installed in Duplex Automatic Two-Sided accessory and then click OK to save the changes.

  Please let m eknö if this is useful,
  Shlomi

• 8500 A910g stopped printing black

  My<2 yr="" old="" a910g="" 8500="" aio="" has="" stopped="" printing="" black. ="" i've="" replaced="" the="" ink="" cartridge="" twice. ="" neither="" lasted="" 50="" impressions. ="" failure="" begins="" with="" streaked="" and="" low="" level="" printing="" on="" all="" or="" part="" of="" a="" page. ="" tried="" cleaning="" and="" aliggnment="" to="" no="" avail. ="" ran="" the="" diagnosstics="" recommended="" and="" no="" problems="" found. ="" they="" did="" force="" me="" to="" install="" "newer"="" drivers,="" which="" were="" the="" same="" as="" the="" ones="" already="" installed. ="" out="" of="" warranty="" of="">

  Any suggestions on how to break it lose the problem. I look forward to continue to buy black cartridges for test/retest nothing helps.

  I guess I can always try to take it back to Costco, but it should last longer and be more relliable.

  Thank you if anyone has any suggestions.

  Hi, most likely you need to replace the black print head.

• I have two printers. One of them: hp Laserjet P1505n just stop printing. the other is fine. Windows 7. Please notify

  I have two printers. One of them: hp Laserjet P1505n just stop printing. the other is fine. Windows 7. Please notify. Thank you.

  I suggest you to uninstall and reinstall the latest compatible drivers for Windows 7.

  You can also run the troubleshooting of the printer.

  Open the printer Troubleshooter

  Open the printer Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Under hardware and sound, click on use printer.

  For more information, visit the below mentioned link:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Printer problems: http://blogs.technet.com/b/markrussinovich/archive/2010/04/12/3324570.aspx

  Run the printer problems to: http://support.microsoft.com/gp/printing_problems?entrypoint=WHHT

  You can see the below mentioned links.

  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  http://Windows.Microsoft.com/en-us/Windows7/change-your-default-printer

  http://Windows.Microsoft.com/en-us/Windows7/printing-to-the-correct-printer

• HP PHOTOSMART 6520e-all-in-one: Photosmart 6520 stopped printing.

  Printer was working fine, after that I updated the driver for Windows 10, then just stopped printing, error communicate is not with the printer, but the status of the printers is connectivity is ready, State of the network again on the computer it says ready until I hit print I get error. Print the printer status reporrt of the printer, but no computer or computers of the tour.

  Hi @hpvee

  Welcome to the Forums of HP's Support. I understand that you are experiencing what looks like network problems. I would like to help.

  First of all, try to launch the HP print and Scan Doctor. If the problem persists, try to go through the network troubleshooting steps in this document. Printers HP - printer keeps Wi-Fi connection.

  I would like to know if these measures worked for you. If they did, it's great! Give us some reinforcements by pressing buttons of solution and laurels, that we will help and others see that we have the answers!

• Photosmart C309 abruptly stopped, printing black ink (any solution?)

  My HP Photosmart Premium C309 suddenly stopped printing black.

  Everyone recognizes this problem and has a solution?

  I tried to unplug the power plug, power switch, cleaning of the printheads several times (manually), cartridge to give a little air, checked the connections, replacement of cartridge again. Nothing helps.

  Browse the internet: it seems that this problem occurs with the most HP printers.

  See for example: some forum someone temporarily solves the problem by performing cleaning operations for (more than) 7 times, which cost five new cartridges to replace, and after a month or if the problem recurs.

  I wouldn't do this because I don't want to empty an another XL cartridge and then discover the problem recurs.

  The printer (bought in April 2010) is connected through the USB port on a Mac Pro 8Core with OS - X 10.6 (I always use only paper HP and HP original cartridges)

  Thanks for your help in advance.

  Y.S.,

  This "Absolutely" worked for my c309! He started printing gray yesterday, then I finally got the blank pages. My first thought was that HP has screwed me again! lol but I tried the post above... I have unplugged the printer for more than 25 seconds, held down the 3 and # buttons simultaneously for another 25 dry more plugged in printer and now the buttons down then made for another 25 sec.  Had to reset the lang. and the country, but after a few minutes he printed a perfect test page and I was able to print all my docs now!  It was a solution easy vs on the removal of the water and heads/cartridge, etc.  I would try this first and if it doesn't work, then you can try other patches. Thank you!!!  Good luck!

  Erisso wrote:
  

  HP Photosmart Premium C309 didn't not print black

  You have this problem too, black wouldn't pring but would be printed dark gray?

  What I did and it worked has been reset to the factory settings, unpluging the printer during ± 25 seconds

  3 and # for and other 25 seconds went and after pitting power back on

  then re-registering your setting, all wet very well

  Jumps, this will help others

• HP officejet pro 8500 a909g: print heads

  my printer has stopped printing in black ink, even if the ink level is more than half full.  Ran "clean print head" and he ran forever.  Still not printing or copying in black.  color copy.

  Hey @ahornplayer58,

  I would like to help you to solve the problem that you experience when you try to print in black ink of your HP Officejet Pro 8500 Wireless all-in-One Printer today. Thank you for troubleshooting that you have completed before reaching out for support, including. Right now, it sounds like you have a defective black cartridge or defective printhead. In this model of printer, you have two print heads. There is a printhead magenta and cyan and a black and Yellow Printhead. If a replacement black cartridge fails to resolve your printing delivers a replacement black and Yellow Printhead may be necessary. Saying that, there are still a few troubleshooting steps that we can try before replacing anything. Can I please you follow the steps below.

  To start, please click here to access the troubleshooting steps. Once the support document opens please run through the solutionand four Solution. This includes all sub-steps under the two alternatives. A print head cleaning may be run up to three times to resolution. If you make three Printhead clean nothing helps, please do not proceed with any additional cleaning ink is used to clean the print head system, and you will just be wasting ink if you want to go forward.

  If the problem persists, the next step listed would be to replace the black and Yellow Printhead. However, it is never a bad idea to first try a black cartridge.

  Please reply to this message with the result of your troubleshooting. Good luck!

• Stop printing applications

  How can I stop print form my hp photo smart apps more B210 printer?

  Hello JerryBaxter,

  If you're talking about an application of expected delivery who keep printing even after being abducted, then you must follow these steps to cancel regular printing and delete the app.

  Important: You must cancel the App of Print delivery scheduled for ePrintCenter before removing the application. If you do not cancel the App first, scheduled tasks continue to print, even if the application is removed.

  1. Sign in to your account on http://www.ePrintCenter.com.
  1. Click the tab for your HP printer, if there is more than one registered to your account.
  2. All remaining on the "printers" tab scroll down to the "My Print Apps" section and click the application you want to cancel the subscription of delivery.
  1. Click on "Setup".
  1. Click 'update settings '.
  2. Click on 'Cancel the delivery' at the bottom of the page. (highlighted in blue)
  1. Click on 'Cancel subscription '.

  The intended application of the Print delivery icon is still listed on screen in Control Panel of your HP product, but planned deliveries are actually cancelled. This allows you to access the Print App for delivery on demand at any time. To completely remove the print estimated delivery application, proceed to the next step.

  Follow these steps to remove completely the scheduled delivery Print App. remove the App to print delivery on demand ensures that it does not or on the control panel of HP ePrintCenter product.

  1. Sign in to your account at http://www.ePrintCenter.com.
  1. While remaining on the "printers" tab scroll down to the "My Print Apps" section and with the mouse arrow hover over the App you want to delete.

  Click the Red 'X' next to the word 'remove' in the upper right of the application.

• j Office Jet 5780 all-in-one will not stop printing

  My printer won't stop printing the last thing that I printed on the net.  I closed it works again and continues to print again and again nonstop.  I like google bar installed but had before anyway.

  Try to clean the queue as follows:

  1. Enter the Control Paneland enter the Printers.
  2. RightclicktheHP Officejet J5700 series icon, then click Cancel all Documents.
  3. Make sure that the printer is turned on, if it prints always - let him 1 or 2 pages more that the PC can still in treatment of the cancellation of print.

  Please let me know if this is useful,

  Shlomi

• Why the printer stop printing when you click Cancel?

  This may belong in the Technet forum, but this is a question that concerns me since the days of Windows 95.

  Sometimes striking impression make you you screwed up in a certain way and to cancel the print job. Enter the printer, right click on the document and hit Cancel usually takes some time, during which the printer keeps printing and waste of ink & paper.
  Why is this? Why doesn't it stop immediately? Why do several PAGES for it to stop? Come to think of it, I can't think of a time casual since I left high school (which uses Mac and Apple printers) when I have not tried to stop a print job to a printer that was not Hewlett-Packard (an HP printer from ""), so I'm not sure if it is exclusive to HP or not. Work used to stop printing almost immediately after order - Macintosh printing, or at least they did with printers ImageWriter and LaswerWriter Mac OS 6.0.8 - 9.1.
  This is not the case with Windows 95 - Windows 7.

  I used to assume it had something to do with the buffer memory of the printer, but a recent incident involving someone accidentally unplugging the computer when the printer was on changed this long assumption based on my experience when I bought a buffer for my printer ImageWriter II return to 1989 or 1990. Printing stopped almost immediately after the computer that it was connected to the lost power (he tried to disconnect a faulty device so that it could be shipped to the manufacturer and pulled the wrong plug).

  This phenomenon embarrassing occurs on several different computers, printers and configurations. School computer laboratories on the areas of small business workgroups to systems of the House with the directly connected printer.

  Hi, SlickRCBD,

  The memory has a lot to do with why this does not block when cancelled.  There may be an older doc who is was filed here.  Unplug the printer from the computer periodically.  Leave that he unplugged for several minutes (5 max), then reconnect.  Remove the cables that connect to the back of the printer for the same amount of time.  This clears the memory.

  Open elevated command prompt

  Enter Net Stop Spooler

  Wait message spooler stopped

  Go to your windows\system32\spool\PRINTERS\ folder

  Search for files ending with. SPL and. SHD created around the time that you were trying to print - delete these files.

  Return to the command prompt window

  Type Net Start Spooler

  You will see message spooler has begun

  Output

  Sometimes the files are hungup.  The above gets rid of them.

• 8500 A910g: double sided printing no longer works on 8500 A910g printer using Mac

  Can someone help - double-sided printing stopped working on 8500 A910g printer using Mac?  I used to be able to toggle the menu layout on the printer, but now it is gray out and one side only the default

  Thank you, Rob

  Hi @robgit,

  Please check back with the results of your efforts.

  You may need to configure the automatic duplexer in the HP printing software.

  Discover sone of the procedure described in this document - printing on both sides of the paper (duplex) (OS X). Note: This model of printer supports automatic duplex printing. Scroll down to "How do I duplex automatic if my printer takes in charge?" in the FAQ section.

  Please let me know if it helps.

  Thank you!