Printing error: internal error occurred, was not able to generate printed documentation

Begins to build the printed Documentation...
Processor of printed Documentation 7.00.145

Building C:\ < snip > \User_Help.doc...

Preparation create printed Documentation.
Compensation output folder...
Preparing files for printing Document...
Copying files...
Updating files...
Finish the preparation in 1 second.
Prepare the environment...
Environment of printed Document Generator: Word 11.0.8227, OS 5.1.2600, RAM M 1536 bytes
Building printed Documentation "user assistance"...
Single document of the building 'User_Help.doc '...
Building 'Title Page '...
Building 'Table of contents '...
Preparation create chapters...
Building "Chapter 1: getting started"...
Treatment "what's new? '...
Treatment "Web View Guide"...
Treatment 'frequently asked Questions '...
Building "Chapter 2: configuration and management of account '..."
Treatment 'my settings '...
Treatment "my Contacts"...
Treatment "groups"...
Treatment of 'Roles '...
Treatment 'Edit roles '...
Completed the construction of the chapters...
Building 'Index '...
Updated list of paragraphs...
Updating of images...
Updating page numbers...
Updating the page headers...
Update the Table of contents...
Updating the Index...
Registration of the 'User_Help.doc '...
Generation of the "User_Help.pdf"...
Could not generate file "C:\ < snip > \User_Help.pdf... PDF
Unable to save the 'User_Help.doc '...
Cleaning up temporary files...

Internal error detected, impossible to generate printed Documentation.


Windows XP, Word 2003, Adobe Acrobat 8, RoboHelp 7... suggestions?

-The word is not open while I create printed documentation.
-I don't have any odd anti-virus enabled software.
-Acrobat is not blocked or disabled in word (nothing is).
-I can create documents printed in the .doc format.
-I can create PDF files in Word format.

To correct this problem, you must reregister the Acrobat 8 PDFOfficeAddin.dll. Here's the stesp one of the kb on Adobe.com articles

Solution: manually register the COM add-in file.
Warning: this procedure involves editing the Windows registry. Adobe provides no support for editing the registry, which contains critical system and application information. Make sure you back up the registry before you edit. For more information about the registry, see the Windows documentation or contact Microsoft.

1. close all Office 2007 applications.
2. in Windows Explorer, locate PDFMOfficeAddin.dll and note its exact path, which may include spaces. The default path is C:\Program Files\Adobe\Acrobat 9.0\PDFMaker\Office\PDFMOfficeAddin.dll.
3. do one of the following:
o Windows XP: click Start > all programs > Accessories > command prompt.
o on Windows Vista: choose Start > all programs > Accessories. Right-click on command prompt and choose Run as administrator authenticate.
4. in the command prompt window, type regsvr32 followed by a space and the path that you noted in step 1. Place the path in quotes. For example, if PDFMOfficeAddin.dll is in its default location, you would type the following command:

regsvr32 "C:\Program Files\Adobe\Acrobat 9.0\PDFMaker\Office\PDFMOfficeAddin.dll"
5. press ENTER.
6. a dialog box confirms that the registration was successful. Click OK to close this dialog box.
7. close the command prompt window.

Tags: Adobe

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