Pro Acrobat XI - old inaccessible pc license transfer

Hello

Could not find a way to transfer the license to new pc.

Old pc died, so cannot disable.

Ever tried to enter s/n when prompted to buy sw (Adobe estimates that I use a trial version).

I see my license number in 'my account', but some actions can be taken.

Can anyone help?

TIA

To disable it, you must contact Support Adobe thru cat when they are open (weekdays) and ask them to reset your activations.

To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

Serial number and activation support (non - CC) chat

https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

Your license allows you to have two facilities enabled, so if you used only one you should always have an available activation.  You cannot transfer a license from one computer to another.  You must install the Adobe applications using installation files.

Tags: Adobe

Similar Questions

  • Adobe Acrobat 8 Professional installation and license transfer.

    Good day to all, I had to replace a PC for one of my colleagues, his old PC had a copy of licenses of Adobe Acrobat 8 Professional is installed. His machine was and had to be replaced. The problem is, we want it to continue to be able to use Adobe Acrobat 8 Professional 8, but we also want to be able to pass the license key. Is it possible to do? If so, how?

    No, full serial number is not available on the machine itself (or well anyone with access to it could fly).

  • You try to transfer Adobe Pro to an old laptop to a newer Dell

    You try to transfer Adobe Pro to an old laptop to a newer Dell?

    Teddy,

    You must disable the Acrobat Pro 10 on the old notebook. Do it in your activation in help.

    After it is disabled, you should be able to activate from installing on the new Dell

    Educated man

  • Need help license transfer from the old to the new computer.

    What is the procedure to transfer Acrobat X Pro license previously downloaded from the Adobe LWS from one computer to another without having to purchase a new license?

    Appreciate any assistance.

    Hi Mikhail Y.,.

    To the license transfer of Acrobat X from your first computer to the second computer, you just need to uninstall Acrobat X from your first computer and install it on the second computer with serial number.

    With any other software, it is necessary to disable the software in the Help menu of the software but with Acrobat X uninstaller will disable the software of the machine and you can easily activate the same thing on the second computer.

    Kind regards

    jousset derfoufi

  • I have a new macbook pro and I didn't know that it is not a dvd player. Can I install my new photoshop elements 13 on my old laptop and then transfer the files to my new?

    I have a new macbook pro and I didn't know that it is not a dvd player. Can I install my new photoshop elements 13 on my old laptop and then transfer the files to my new? If this isn't the case, I can download the installer from somewhere?

    Hi Matt,

    Try products download Photoshop Elements | 10, 11, 12, 13

    Kind regards

    Sheena

  • I have Acrobat pro on an old pc with windows 7 and now I want to download it on a new pc with windows 8. I found the serial number, but I don't know how to download.

    I have Acrobat pro on an old pc with windows 7 and now I want to download it on a new pc with windows 8. I found the serial number, but I don't know how to download.

    Available downloadable Setup files:

    Download and installation help links Adobe

    Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  • How can I transfer my adobe pro from my old computer to my new computer?

    How can I transfer my adobe pro from my old computer to my new computer?

    Disable you the software on the first machine. Then use the installation DVD or file downloaded installer that you archived to keep safe on the second computer.

  • I have a mac pro 3.1. How can I transfer the system to a new and bigger drive?

    I have a mac pro 3.1. How can I transfer the system to a new and bigger drive? The old drive is much too small.

    I'm not familiar with your model computer, but there are several ways to do so.  If the computer can accommodate multiple disks, you can install the new drive next to the former.  If she does not accept another disk, you can in these external adapters for about $30, which allow you to attach a bare drive to a computer with USB.  Then, you clone the internal drive to the new. Cloning is a special form of the copy.  It copies all files including startup system files so that your new drive is essentially identical to the first.

    Double clone - http://www.bombich.com/software/ccc.html

    SuperDuper - http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html (shareware)

    IBackup - http://www.grapefruit.ch/iBackup/index.html (free)

    The restore function of disk utility included in directions of OS X. alarm - http://discussions.apple.com/message/8799711#8799711 (a former post but can still work).

    Clone the old drive to the new, then install a new one.

  • Windows 7 Home Premium Retail license transfer procedures

    Hello

    Ask for help with the license transfer rules retail Win 7 in my laptop to a desktop computer. I stopped to use the laptop after a failure of a major component which made useless machine. I want to deactivate the current license offline and transfer it on my desktop - mode offline, is once again better through email - that is if I can swap some files by e-mail with the support of MS - but team then also heard this toggling on phone too I agree with. Just to give a background, I had purchased a single license among the MS partners/re-sellers afew years.

    Therefore, to achieve the objective set out above, I ask the following:

    1. where to contact them for deactivation?

    2. what references I'd be ready with to disabling? -Please note that I can not access my laptop due to the failure of a major component - don't know which yet

    3. how long would the disabling in offline mode?

    4. where to contact them for activation?

    5. at what time can I activation - before installing win 7 Desktop, sometimes during installation, after installation?

    6. what powers/files I would be willing to perform the activation?

    7 How long would take offline activation?

    Thanks to all in advance.

    [KM]

    Just make sure that the license is no longer in use on the old computer. Go to install on the new computer and reactivate it by phone:

    How to activate Windows 7 manually (activate by phone)
     
    1) click Start and in the search for box type: slui.exe 4
     
    (2) press the ENTER"" key.
     
    (3) select your "country" in the list.
     
    (4) choose the option "activate phone".
     
    (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
     
    (6) explain your problem clearly to the support person.
     
    http://support.Microsoft.com/kb/950929/en-us

    If you have problems with activation, try the following direct activation numbers:

    Direct activation number: (888) 725-1047

    1-800-936-5700

  • CS4 license transfer?

    Hi, I own a physical copy of the Adobe Suite CS4 Design Premium CD. He was previously on my old MacBook. Recently, I disabled and uninstalled this MacBook before selling. I now have a new Mac and use for my Adobe Creative Cloud applications, but I always this full CS4 Creative Suite which is now sitting around. I want to give to my brother. He will be able to install and activate with this license, because it has been disabled from my old machine? I don't know how the situation of license transfer and any response to similar questions on these forums is a little different situation. Thank you.

    Hi Kdengs,

    If you have disabled the product, you can give it to your brother to use, but the serial number will be always under your adobe account, so your brother you will need to use your adobe id and password to use the product.

    As in the family, this should not be a problem, but in case if you do not want to share your adobe id and password, you can go through the process of transfer of license [ http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html ]

    In this regard, you give the serial number and the product property to your brother, once the serial number under account of your brother, it can use without any problems then.

    In case if you need to have the CS4 installation media, you can download the trial from [ http://www.adobe.com/downloads/other-downloads.html ]

    ...

    In case if you have any questions, you can approach the adobe 24 X 7 customer service and they will help you with it.

    Thank you.

  • license transfer from one device to another

    I got a new computer and will uninstall adobe pro from the old computer and want to load on the new computer.  How can I make sure that I don't lose my license?

    Hi Kauaigirl1221,

    Welcome to the Adobe Forums.

    Please disable your product by clicking Help > deactivate.

    You can use the same license on a maximum of 2 machines.

    Please refer to section

    http://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

    Thank you

  • Where can I download the Acrobat 11.0 WIN AOO license IE

    My company purchased Acrobat 11.0 WIN AOO IE license (certificate of software license x 1).

    Where can I download the Acrobat 11.0 WIN AOO license IE?

    If acrobat pro xi download the trial and activate it with your serial number, https://www.acrobat.com/free-trial-download.html

  • IPad Pro or any old phone allow a position of card between conx WiFi or cellular signals.

    IPad Pro or any old phone allow a position of card between conx WiFi or cellular signals.

    Sorry - your question is not very clear for me

    You want a map of the cell towers providing signals or a map of wifi hotspots to provide?

  • Can I connect a new MacBook Pro to my old but beautiful G5 screen?

    Can I connect a new MacBook Pro to my old but beautiful G5 screen?

    I guess you can connect but it won't show anything of your MBP.

    Here are the criteria of target Display Mode:

    https://support.Apple.com/en-us/HT204592

    Ciao.

  • Why my iTunes library sound randomly cut during the use of my new macbook pro and the old Bose speakers?

    Why my iTunes library sound randomly cut during playback on my new Macbook Pro and the old Bose speakers?

    The speakers connect through a USB port, instead of by means of the mini plug stereo audio output (headphone)?

    If it uses the standard audio out Jack, try to plug ordinary headphones instead.  The problem goes away or still occur?

Maybe you are looking for

  • iMessage do not send text Messages on new iPad Pro

    I am trying to send sms messages using my iPad Pro. The iPad than Pro will only send messages to any phone number that is not associated with iMessage (an email from iCloud). Is there a way to ensure that I can get iMessage to send these sms? I tried

  • How to change the color of the background behind the characters in Pages

    How do you change the color of the 'paper' where the characters are in Pages?  I tried all kinds of things and I'm sure, one time explained, will be simple.  But I don't know how to make the black characters and white background.  It was simple in Wo

  • Problem with my laptop battery life

    Hey owners of Toshiba! Is anyone having problems with their battery life? My laptop does not work as long as it should! Or so it seems. Any ideas what could be the problem? What is the machine?

  • Unlock iPad 2 Air after update?

    My screen is blocked after update to iOS 9.2. How to unlock it?

  • Windows 7 hassle - WGA and update

    Hello world I had Win 7 Ult on PC last week and everything in fine. Weekend PC suddenly said the BONE is not enabled or valid. I manaully had re-enabled operating system and has a valid key happy. However, now, Windows Update comes back and says that