BlackBerry smartphones really need HELP! Would have someone seen this problem of e-mail...

Similar Questions

• Would have someone seen this virus? Suggestions.

  My HP dv6500nr under WinVista 32 bit home premium laptop crashed when running a Windows Update installation. Display showed a screen gray/white zig - zag with a blade of knife 1 inch in the middle of the screen. Has not taken a picture, because it was at 06:00; Downloaded the Windows @ Security Center virus; was running when I left. With the help of Webroot. Perhaps not efficiently. Has anyone seen this?

  Hello

  It sounds like the hardware store - contact HP support, their books online and ask the HP
  Forums for known issues with your model.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =========

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ======================================

  If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
  MALWARE IS STILL PRESENT).

  You can try a repair install or an upgrade in Place.

  You can use another DVD that aren't copy protected but you you need to own
  Product key. It must be the same version 32 or 64 BIT Vista OEM. Also the system
  machine to usually sell the cheap disk since you already own Windows. Don't forget to make a
  good backup or 3 (security in redundancy).

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  =======================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 to get infections of virus and spyware. Seehttp://www.microsoft.com/protect/support/default.mspx for more details. For international information, check your subsidiary local Support site.

  I hope this helps.

• BlackBerry Smartphones Newbie needs help [STORM 9500]

  Hi people.
  I recently got a new BB Storm 9500 my plan of operator and now I'm learning how to customize him completely.
  Right now I'm having two problems.
  I can't update the software. I'm in the course of the new BlackBerry Desktop Software downloaded from the official website of BlacBerry but everytime I try I get the same message. An unexpected failure. It always happens when the software tries to access the ROM of the device.
  I changed and re-changed almost all the options of Setup in the software but I can't find the solution.
  Someone had this problem?

  Another problem I have is the financial problem.
  Here at the Brazil data plan is quite expensive. Without Wi - Fi on the device, it is very difficult work with internet on the mobile phone.
  So, find a trick to add to BlackBerry to access wi - fi networks?
  Or have a way to connect to an internet connection PC hollow?

  Thanks for help.

  Without more details, it will be difficult to determine what is happening with your upgrade, but if you follow the directions in this link below, which has the latest newest 9500 OS out, you should be good.

  http://www.BlackBerryForums.com/General-9500-series-discussion-storm/203092-latest-OS-9500-4-7-0-237...

  These guidelines do not use Desktop Manager, you will see.

  The 9500 has no WiFi, and even with WiFi, you would need your operator BlackBerry data plan to enable all the BlackBerry service has this push email RIM, browser, etc..

• ID error blackBerry Smartphones: 40730 need help urgent to reset the password *.

  Hi team,

  I need help to reset the password for the BB APP world, I logged this site:- https://blackberryid.blackberry.com/bbid/main/login.seam?callbackuri=&i=4218081 this link is send me by email a password reset agin to the BB user ID which is (info personal removed) @blackberry.com is my user name. How can I get the password from there when I ask to reset the password.

  Donmenezes wrote:
  Hi guru,.
  Thank you for the answer. I followed the entire process, but none the case on all the links there is an option to send the password to reset BlackBerry ID to an external address is e-mail that is for example:-gmail account. I really need some request you please explain myself better.

  I think that you read correctly... re-read the Workaround"" section. He said nothing to do anything to your GMail account instead, you must follow the instructions, log into your BIS account (from a PC or your BB... it will be much easier to use a PC well) and activate the automatic redirection of your @bb to your Gmail account. Then return the password reset email, access your GMail account, and you should receive the email to reset it in order to finally use it to solve your problems.

  Please follow exactly the instructions and if you don't follow some sections, he cites exactly with what exactly you did and what exactly doesn't work correctly (point by point, please, with all the details). I can't explain that any better unless you are specific about exactly where/how you're stuck.

  Good luck!

• Wallpaper BlackBerry Smartphones Newbie needs help to put

  All I want to do is select a picture as wallpaper on my BB8310 curve.  I looked in all the places that make sense to me, but have not found the procedure.

  Can someone list the steps I need to take to put up a picture as wallpaper?

  Thank you

  Go to media > pictures > my photos > then highlight the desired image and then press the menu key (BlackBerry) and then select set as home screen image.

• BlackBerry Smartphones Newbie needs help setting up email

  Hello world

  I've been the proud owner of a "BOLD" for about 48 hours now. This is my first Blackberry, so please bear with me.

  I need to set up my Yahoo email. I remember setting up front, but I deleted it as my allowance for the use of network (3 Australia) showed 2 MB roaming allowance, of which half was used in one day.

  I think that the e-mail message has been implemented via a browser page, but I can't go back to this page. The e-mail setup wizard seems to be to the establishment through BES which I did not. Does anyone know the address of the page?

  I also remember, when I chose the browser (not of Planet 3) I was taken in a BB page that showed several options of setting up various things. There were about 5 or 6 boxes grey listed above the other? Anyone also know the address of the page for this?

  Thanks for any help,

  Paul

  You also see a personal Email Setup on the device icon? If not try going into the Options | Advanced options | The host routing table. In this screen press press the button menu and choose to register now. See if you receive a message from check delivered to your device. Subsequently, reset the unit by removing the battery for 30 seconds. See if you have this icon now after restarting the device. If you still don't you can try setting up the account again on your carrier's Web site BIS to add return e-mail accounts?

  What options do you remember on this Web site? Try to go to mobile.blackberry.com on your browser and see if it's the page.

• BlackBerry smartphones I need help: Eception Exception java.lang.nullpointerexception

  I don't know how to make a post but I have a really big problem and I feel absolutely stupid for this wonderful gadget.

  Buy a Blackberry Storm from a friend and I was using the phone since. I have three problems so far :

  1. the phone times out when I select certain characteristics does not lock for example when I try to lock the phone, clock rises and still the phone or when I try to open a menu like the media clock appears, then disappears and does not open the media folder

  2 there is a delay when I turn the phone horizontally / vertically. The menu takes time to adapt to the way I look at the phone. You know that thing of screen filp.

  3 each time I have select the Blackberry icon or even the browser I get this error message:

  Untrapped exception:

  java.lang.NullPointerException

  Help please anyone?

  To recover the App World (if you decide you want to), you can simply download it.  Once you have the browser on your phone running, you can open the browser and go to the homepage of the BlackBerry (it is a bookmarks) and download from there.  Alternatively, you can find more information on how to install App World here:

  http://NA.BlackBerry.com/eng/services/appworld/download.jsp

  As a heads up, App World is great for convenience, but do not (didn't work on my phone).  So even if you are not able to download and use App World, it's not a big deal.

  About BlackBerry Desktop Manager, try to go to this link: http://na.blackberry.com/eng/services/desktop/

  It is available as a free download (click on the download button, and then on the next page, select BlackBerry Desktop Manager 5.0 menu drop-down) and you can choose to install it with or without the Media Manager.  If you want a simpler version, download the version without the media manager.

  I'll try to keep an eye on this thread over the weekend, then post here if you have problems.  Otherwise, I look forward to your confirmation that everything was fine.

• BlackBerry Smartphones Newbie needs help with TOWER

  Hello world

  I hope someone can help me. I was wondering if there is a way I can retrieve my email address from my office (Outlook express) and import it onto my Blackberry? I don't have the address, about half of them, to tedious to do it manually...

  Thanks in advance

  Hey there!

  See this KB:

  KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  Let us know!

• BlackBerry smartphones I need help for Blackberry PIN.

  HIII, well Ive had my black Berry for like 20 days now and im on contract (monthly salary), I get 300 minutes unlimted texts and 500 MB of internet, I want to use the blackberry pin because some of my friends have pin but no text, so I can't text them, I went and bought an add on for the unlimited internet access and electronic mail and I was wondering if I should have blackberry pin now because my problem is, I'm scanning someone's code, but it just says: 'pending, pending authorization' help plsssss

  Dodge, greetings and welcome to the Forums of Support BlackBerry.com.

  Call your service provider and CONFIRM that the "unlimited internet and email", you added on data from BlackBerry. It owes.

  Otherwise, you cannot use email or BlackBerry Messenger PIN.

• BlackBerry smartphones, I need help to download the new updated jour.03... something is weird...

  If some of you know how to do that, maybe u can you help me out?...

  I downloaded the jour.03 from the Crackberry site updated.   I saved it on my desktop.

  -J' open the downloaded file that has been saved on my desktop and click on 'Run' then chose my language...

  -then is asked me if I wanted to repair or remove BB device softwear and I hit the NEXT...

  -Then, I hit finish, but no office maneger mounted on its own so I opened it myself.

  -Phone was looking for updates and says no update is available for my phone. ???

  I've been messing around with this for seriously almost 4 hours to try to understand and I have to be brain dead or something, but I can't understand what I'm doing wrong...

  Help me if you know how please

  You mean the version.83.

  mjbesen310 wrote:

  -then is asked me if I wanted to repair or remove BB device softwear and I hit the NEXT...

  So, did you say to repair or remove?

  try to install new OS le.83.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  The process takes about 45 minutes to an hour depending on the amount of data you need to back up and restore during the process. Once he did load the new OS, it will reboot (it may do it twice during the entire process.) You will see a white screen with a hourglass up to 20 minutes at a time while the DM says "waiting for initialization."
  If, for any reason, you end up with a white screen with small icons and the number 507, simply reconnect to the PC and run Loader.exe again and it should load the operating system on the device.

  Good luck.

• BlackBerry smartphones I need help!

  OK, I rebooted my machine and this message.

  Error 102

  Reloading software

  For more information, please visit: www.blackberry.com/102

  reset

  then we're back to zero and the same message appears, I went to the page and I downloaded the software and it says: once your device is pluged into the computer it will say: conect to device cant, updated

  but he wont even say, it can not conect.

  can anyone help me or I have to find a RIM Office and go for help?

  It's a new bold 9900 if that helps anything.

  This is a procedure blindly; Sometimes it will hit it off on the first attempt and other times it will take several attempts.  The only advice I can give you is to try again.  If it still does not respond, disconnect your phone, plug it back again try until it is recognized by the BlackBerry Desktop Software.

  I hope that helps you.

• BlackBerry Smartphones Newbie needs help

  I just bought a Blackberry Storm. I love this phone, except for one thing. Whenever I Place or answer a call, my face hitting the button mute and puts my mute call. Can someone help me with this?

  Scott

  
  

• BlackBerry smartphones, I need help please

  Since today, I had a sign on my screen I've ever seen before. theres number 1 in front of a circle with a flash showing downwards and a red button at the top right of the circel. I checked all of my folders and there is no new messages ect... can u please help me.

  Thank you

  A flash? An arrow in a circle with the arrow pointing down at 7:00?

  The notice says you have an application that you previously downloaded or purchased in App World > My World, which is ready for an upgrade on your device. Look there for the upgrade.

  To clear the notification on the screen, find the alert message in your main folder, read or delete it.

  You see the notification icon in the list below?

  

• BlackBerry Smartphones Newbie needs help with sims and pins!

  Hello world

  Sorry if this has been asked before, I couldn't find it.  I got a flashlight last night on Orange and have a bit of trouble with it.  I received a message asking if I wanted to apply the device settings, so I pressed Yes and he wants a ' I should have been supplied with PIN code.  How can I get this PIN?  I think it is long 4-digit.

  Also, I have another card Sim Orange I want to use at the moment.  The guy in the shop told me that I would be able to put this sim and use the phone as hormaux.  However, I have found that many applications (BBM, Facebook, etc.) will not work with my original SIM and it work with one that comes with the phone.  Is this good?  Or did sort the "device settings"?  I love my new phone.  Thanks in advance!

  the PIN he probably refers to is the SIM card pin - normally the value by default 0000 or 1234, but this should be on the documents that you got with the SIM/phone.

  May be preferable to Orange a phone as it you enter it incorrectly 3 times will lock you the phone.

• BlackBerry smartphones I need help with my storm

  Help! so far, I love my storm but for some reason, every once in awhile I get this little tiny menu when I press the menu button to say... save a ringtone. How can I disable this annoying thing... Thanks for any help you can give

  OH!

  You simply press the Menu button too long. A simple pressure to activate the correct menu.

  A two second press on the Menu button will activate the Application menu switcher Ribbon of ALL active applications running.

  Don't make long press!