Problem blackBerry with blackberry Smartphones protect = < the package...

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• Problem blackBerry Smartphones during the update of application software

  Hi guys, I'm very new to this bear so please with me I have a little problem, this morning I received a software update notification on my phone, it's the application of security Lookout software.

  I did download the software and be downloaded completely, when asked to restart I said yes.

  Now my phone turns on and it asks me to allow or deny permissions to the application, but for some reason that so that my phone never seems to be frozen, the buttons work but the cursor will not work, I can't do anything even tried to reset the phone but still no help

  everything here got help for me

  Hello

  Thanks for the info, I tried what you suggested, but all in vain, so I had to take the phone my service provider, they said it was a software problem and they had to erase the entire phone, so now I have my phone back but with zero info on it, but Lucky for me, I had done a backup sometime ago

  Thanks again for the help

• Problem blackBerry Smartphones: keeps the switch between the headset and speaker

  Hey guys, I'm new here so I will try to provide everything I can. I have a Bold 9700 with ATT and the OS is v5.0.0.405. Well a couple of weeks my blackberry has started to develop an annoying problem. When in a call, most of the time (not all) he starts switching between icon of headset and normal speaker. When this happens, you can hear the phone switch between the two through the speaker, and it makes it so I can't hear someone and they don't hear me. I'm out of my warranty of 30 days of ATT, but I think im still well within the warranty of the RIM. I admittidly dropped, but this should not happen. Nothing like this has happened to any other phone I've owned. Is this what can I do to get some sort of replacement?

  Thank you!

  shigity wrote:

  Is this what can I do to get some sort of replacement?

  Thank you!

  All services, warranty or otherwise, is provided by your operator and will be carried out in accordance with the contract you signed with them. Go see them.

• Problem blackBerry Smartphones enter the PIN for first use

  Hello, everyone,

  I just got a Blackberry Curve 9300 and tries to start with her... The first step is to enter the PIN, which I assume is the PIN in the box. It is a code of 8 characters, alphanumeric characters. When I try to enter the PIN code, the field accepts only 7 characters. In addition, because the PIN is hidden when it is typed, I can't verify the characters that I'm going home.

  The web pages without no doubt useful and demos on the site of Blackberry are gone for this model, I get a "404 page not found" message.

  Any advice will be most appreciated!

  Thank you

  Margaret Doyle

  Ditto what jamead said: If you or your company has a safety on the SIM lock, then the PIN will be required at startup.

• Problem blackBerry Smartphones on the use of the voice and data

  Hello

  When we use the Blackberry Desktop Software for backup/restore data from one phone to another, will check voice and data usage in the session "peripheral and buyer information - status remorse" also be restored from the old phone or affected by synchronization? Or will they count just use since the first use of the new phone?

  Harold Lee

  I have to admit, I am not an expert on this subject, but that is my impression.  Once you get the new phone running, your meter would reset to zero on this phone.

• Problem blackBerry Smartphones SMS alert

  Hello

  I have a blackberry torch 9860.It no more alerts not received text messages (SMS), I consulted the menu messaging and activated alerts in received messages (in all profiles) and still it does not give an alert when an SMS arrives and I have to manually access the SMS Inbox to see received messages.

  I'll also take the opportunity to ask, I don't have the blackberry package in my blackberry mobile. So I can't access the internet even if I connect to a Wi - Fi network?

  I thank all those who can help me.

  Try a battery pull to fix the SMS problem. With your phone, remove the battery and then replace it.
  You can always access the internet without BlackBerry data. Do a search for the Opera mini browser for surfing via Wi - Fi.

  See you soon.

• Bugs blackBerry smartphones? the 9810 torch?

  Hello

  I've been playing with my new torch 9810 and now the battery seems to be draining like crazy (up to 10% after having just three hours hanging out, not a single call done) - and some programs play AND I get a message indicating that the camera photo and video camera are in use although I'm not using the.

  Is there a virus on this thingy? -How do I know? has someone hijacked my camera to spy on me?

  a little paranoid, hoping for help!

  Thank you

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• I need to download my application of newsletter to customers at the apple store. They already have an app problem multi with previous editions of the newsletter. How to download the new edition to this multi app problem?

  I need to download my application of newsletter to customers at the apple store. They already have an app problem multi with previous editions of the newsletter. How to download the new edition to this multi app problem?

  All you need to do is post the folio to Folio Producer. See https://helpx.adobe.com/digital-publishing-suite/help/publish-folios-distribution-service. html

  Neil

• Problem blackBerry Smartphones with the synchronization with Outlook and Desktop 7.1

  Since the upgrade to Blackberry Desktop 7.1 I now have problems of synchronization.  He performs a backup with no problems.  It then passes through the conflict process and synchronization between the computer and the device report.  After selecting the how, I want to resolce the conflict he then continues with synchronization and the new window with folders that must be synchronized.  When I click on synchronize then try to sync and ends approximately 30%, before an error is reported.  "CRTranRec: GetLinkedRecordId: Invalid linked record Id" appears when you synchronize with the BlackBerry Desktop Software

  Try with Blacberry desktop 6

  It was ok for me

  link

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=25DF35DE87AA441B88F22A6C2A83...

• Problem blackBerry Smartphones with the configuration of the internet and the mail (from France)

  Hey x)

  I just got my Blackberry yesterday (I'm of the France) with Universal Mobile - Bouygues Telecome, package blocked for BlackBerry.

  In this "package", I have SMS/mms, internet and unlimited emails.

  But I can't go to the internet, its does not work and when I'm trying to configure the email option in "advanced option", I don't have any kind of confirmation message.

  I tried the site but I got this error message:

  "Failed to create the account:

  This device BlackBerry (r) is not registered with your wireless service provider.
  Please register for this device and make sure that the URL of the web site current corresponds to
  one provided by your wireless service provider.
  To register:

  1. in the list of applications on your device, click on Options, or click Advanced Options.

  2. click on Advanced Options > host Routing Table.

  3. click on the Menu button, then click on register now.

  If the error persists, contact your wireless service provider. »

  And so, as I said, I've done this manipulation, but I don't have a confirmation when I put "host routing table.

  And in the configuration of the e-mail, I have just the professional thing.

  Can you help me please?

  Hello

  From what you describe, you will have to do exactly what it is say you - contact your service provider. Something is not right with your setup of BIS... and they control it.

  Good luck!

• Problem blackBerry Smartphones with access to the site of mobile.blackberry of my 8900

  Hello

  I'm new to this forum, and I have a problem. I can access is no longer the site http://mobile.blackberry.com from my Blackberry curve 8900 for two weeks. Everytime I try to log in, from the bb browser or Opera mini browser, a message is displayed indicating that this is a non-blackberry page. the text of the page indicates that "Unfortunately, your current device and/or browser is not compatible for this site." What should I do to access the site from my Blackberry to download stuff. I have the latest version of the software that I installed today thinking it solve my problem, but to no avail. Can someone help me?

  Hello

  I use mobile.blackberry.com

  I suggest you open the browser, the functioning of the menu key cache, clear all categories.

  I would go to the configuration of the browser and select browser Blackberry emulation.

  I suggest a battery pull to set options and completely clear the queues.

  Let us know how it goes!

  Thank you

  Bifocals

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

• Problem blackBerry Smartphones have with my BB 9900

  Hello

  If you can help me please I am owner of a blackberry since 2005, now I own bb bold 9900, and I have a problem.

  When I try to do a picture with the flashlight the phone restarts, if I make the photo without the flashlight, its ok, but with the flashlight, it's a problem, can you help me solve the problem?

  Thanks, Guy

  It looks like to of the LED high output intensity. It could very well be a battery problem, but if the problem persists with the connected device or with a different battery, it's most likely a bad flash led or an electrical problem on the motherboard.

• BlackBerry smartphones enter the username associated with this smartphone

  When I login with my ID blackberry an apper message telling to enter the user name associated with this smartphone

  Please help me

  In fact, it is not likely to help... to refer:

  • KB28429 "Please enter the username associated with this smartphone" appears by connecting to BlackBerry App World with a BlackBerry ID using a smartphone BlackBerry 7

  To paraphrase, what this means is that there is already a BB ID associated with this BB, and there is only one way to change the association ID BB to BB:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  Whereas a WIPE seems drastic, it is nevertheless the only way to change the ID of BB BB is associated.

  Good luck!

• Problem blackBerry Smartphones with SMS notification on my 9780

  My Bold 9780 has started reading my SMS messages aloud. It's very irritating, especially if I'm sitting in a meeting!

  He only reads TEXT messages and emails not.

  I know I must have changed a parameter by mistake, I can't find this function in the menus to turn it off.

  Can anyone help please?

  Spin the 6.0.0.706

  Thank you

  Hello becon1417

  To clarify, when you receive a new text message he read your text message, to the right!

  If it is then can you confirm if you have installed any 3rd party app that does this, you Homescreen go to Options > device > application > locate and delete such a request.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Or let us know if I misunderstood your message.

• Internet problem blackBerry Smartphones - untrapped exception

  I recently reset my phone that I had a battery problem, so I removed and installed the firmware again.
  But since my phone wouldn't let me go to facebook both via internet and app when I go on the app, it says 'unable to connect to the facebook server please try again' and on the internet it just says: "unable to load the page" but the internet charges other pages very well another problem is that when I open and close the internet it says "eception exception : java.lang.error'

  This problem occurred only since I reinstalled the firmware.

  Someone knows how to fix this?

  Hello and welcome to the community!

  After the updates, I still propose that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try to reload your OS again, but maybe with a few twists to try to identify the cause... for example:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  Good luck and let us know!