Problem cartridge HP Officejet 4500:Print: (black) refer to device documentation to troubleshoot

It was working fine and then all of a sudden it stopped and gave me the error message in the subject line.  I tried several times removing it and the color cartridge.   I have consulted the documentation and found nothing to help.  I noticed several others had the same problem but with the color cartridge.  Anyone else had this happen?

not completed but sold by another company that is supposed to be as good.  What I've noticed, is that the film connection has a place that appeared to come off.  They gave me a HP cartridge and it works fine now.

Tags: HP Printers

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