I have an Officejet 4500 printer all-in-one. I have problems with incoming faxes.

I have an officejet 4500 all-in-one printer.  I have problems with incoming faxes.  It starts to connect, but then prints a sheet indicating image Fax Send report is set to off.  How can I enable this so that I can receive faxes.  Thank you.

The "image on fax send report is set to off" is just for the image on the fax. This is will you won't fax. Check the connections.

You should have the telephone line from 1 LINE of fax directly to the WALL SOCKET.
You should have the phone plugged into the LINE 2 of the fax machine.

Access your fax on the printer settings.
Go to the ADVANCED SETTINGS.
Enable error CORRECTION MODE (ECM) - OFF
You turn Fax speed to-SLOW

After that, run your FAX TEST and see the results.

Tags: HP Printers

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