Problem connecting to Adobe, com

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• I have problems connecting with adobe catalyst in program adobe muse. A pop-up window appears saying that "access to adobe ID has expired. Check your connection and try again later. I checked my internet and everything works fine.

  I have problems connecting with adobe catalyst in program adobe muse. A pop-up window appears saying that "access to adobe ID has expired. Check your connection and try again later. I checked my internet and everything works fine. Can someone help me with this?

  Hello

  Please try the steps in the following thread

  I have problems connecting to Business Catalyst Muse.  When I try to publish, I get a message saying his time trying to connect with my Adobe ID - and check the network connections.  All of my connections are very good... Muse is connected to my Adobe

• Problem connecting to Adobe Application Manager

  I have the problem with Adobe Application Manager if I want to connect with my ID Adobe comes an error message that no link could be established. Even if I have an internet connection active.
  I'm just helpless as I can fix it. I need help, thanks in advance!

  Hi Johannesc36558839,

  Could you please share the name of the version of the OS you're working on?

  As you mentioned that the message you got was "no connection could be established" I ask you to follow the steps on this link:- Advanced solutions for errors in connection with Adobe Creative Cloud and Creative Suite applications and share the results.

  Thank you.

• I have problems connecting to Adobe Muse

  When I load the software, I get a message that new account information are necessary and this brings me to the screen to connect using my Adobe ID which I enter in and out a screen that indicates an unexpected error has occurred and try again in a few minutes 1-200. No matter when I try to connect I have this problem, I'm almost to the point of claiming that if Adobe can not help with this Muse isn't even worth the $29.99 per month without a contract year, and I signed up for the contract of the year because if the software would allow me to log in, it would be useful, well that software has no value and if you can not login with this problem I don't think not that I would consider Adobe try other offers now that all their software is in this format. I tried to change my password, and I tried to uninstall and reinstall with no luck. Here are the screenshots that I get when trying to load the Muse.

  Hi Charles,

  Please visit the following link http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html

  Kind regards

  Aish

• I have problems to install Adobe Photoshop elements 11

  I'm trying to install Adobe Photoshop elements 11.

  The first error message comes up saying "the installation process has encountered an error during the installation of the shared technologies. If please restart your system and try again. »

  I tried restart and still did not work.

  He invites me to download Adobe support advisor, I did and it has an error message to download the Adobe Application Manager.

  Also, the Adobe Application Manager will not be installed.

  Please help me install my photoshop program.

  Check your Setup logs to identify the problem: http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

• Did someone having problems connecting to the functionality of adobe currently shipping?

  Did someone having problems connecting to the functionality of adobe currently shipping?

  Finally got the link: https://cloud.acrobat.com/send

• Adobe does not recognize my password by installing the flash player, on the adobe site, I have no problem connecting

  Adobe does not recognize my password by installing the flash player, on the adobe site, I have no problem connecting

  https://forums.Adobe.com/thread/1619850

• I can't import my script (film) into Adobe Story. The error message says that I am unable to connect to the Adobe servers. Is this a problem with the Adobe?

  I can't import my script (film) into Adobe Story. The error message says: I am unable to connect to the Adobe servers. Is this a problem with the Adobe?

  Yes and no it seems that if the file is a .doc or .pdf, that it does not load properly. But if I bring him in a Final Draft format, it works perfectly.

  Adam

  Sent from my iPhone

• Problem with fuse Adobe

  Hi all. I'm working on an animation for a DVD I created. I have a background in Photoshop, and I created a character to fuse. However, when I try to export my library of creative cloud character, I get the message that there is a problem with my account and check it out online. I checked and I can't find any problem. Can someone help me with this? Thank you. Troy

  Hello Troy!  Please try to close all your applications adobe and signature completely off the application manager office creative cloud.  Disconnection can be found under the gear icon > preferences > Sign Out.  After disconnecting, completely close the application.  Don't forget to log out Web pages or browsers which can have your Adobe ID connected as well.  After you are completely signed out please visit adobe.com and manually log on to the web site.  You may be asked to sign the new terms of service or to verify your age.  After signing on the Web site, relaunch the application of CC desktop and connect again.  That should clear the issue!

• I have problems connecting to Lightroom in my creative cloud account.

  Here are the details of the conversation that I had with Adobe:

  For additional help, contact us at http://helpx.adobe.com/contact.html

  General information
  Cat start time	March 27, 2016 12:01:29 PM CEST
  End of conversation	March 27, 2016 12:10:32 PM EAST
  Duration (time real cat)	00:09:02
  Operator	Praveen

  Transcript of the chat

  info: Thank you for your patience. In the meantime, you can try our community forums where experts are available 24 hours a day, 7 days a week info: now you are chatting with Praveen. Please do not close the discussion window or browser tab because it will end our chat session. Praveen: Hello! Welcome to the Adobe Customer Service.

  
  Praveen: Hi Richard
  Richard Rhinehart: Hello Praveen - I'm here.
  info: your chat transcript will be sent at the end of your cat to.
  Praveen: I understand that you can not use the subscription, I am correct?
  Richard Rhinehart: correct.
  Praveen: I'm happy to check and to help you with that.
  Richard Rhinehart: Thank you.
  Praveen: you're welcome.
  Praveen: I have checked and see that you plan Cloud creative photography (one year prepaid) under your account, you are talking about the same?
  Richard Rhinehart: Oui.
  Praveen: If please disconnect and connect to the Photoshop/Lightroom App and try to use it.
  Praveen: launch Photoshop/Lightroom App > top left you can see help option > click Help > get out / sign in option.
  Richard Rhinehart: OK - work on this
  Praveen: OK .
  Richard Rhinehart: I signed up and then has even once. It still says that my account requires renewed.
  Praveen: I have checked and see because of some technical issues your subscription still in suspend mode.
  Praveen: I increased the cases to the relevant team, they will check and contact you about the same in 2-3 days.
  Richard Rhinehart: Thank you.
  Praveen: you're welcome.
  Praveen: Is there anything else I can help?

  Of course, no Adobe contacted me.

  
  I searched the forums and have to take the following additional measures:

  -follow-up of recommendations to remove the opm.db from my local user account.  This has not fixed the problem.

  -Uninstall and reinstall all adobe products.

  -several combinations of these elements in different orders.

  Any ideas?

  I just renewed with an annual pre-paid account but I am tempted to cancel - and cancel and dispute the charge of cc, because as much as I fear, Adobe has not delivered the product that I ordered because they do not recognize my account.

  Thank you very much for your time.

  Richard

  Have you tried to follow: https://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  Concerning

  Stéphane

• I can not connect via Adobe Acrobat Reader DC. Error: A network error has occurred trying to connect.

  We have recently sign up for Adobe Acrobat DC plan. We can sign without problems via Safari Web browser. When we open a PDF using Acrobat Reader DC and click the sign-in link, it freezes the reader and displays an error: A network error occurred trying to connect.

  We try to modify the PDF. We need to use Acrobat Pro to be able to edit the PDF file? We run MAC OSX 10.10.3. I thought that maybe it was blocked and turned off the firewall, but it gets the same error. I checked the version of Acrobat Reader and it is running 2015.010.20056. Don't know what else to try.

  Hi robertm7044538,

  Yes, you must install Acrobat Pro application to edit PDF files. Reader is a different application and you cannot edit PDF files in that.

  You can install Acroabt from here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  However as it freezes while opening the PDF file, please see this KB for help doc: https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html

  Let us know if you need additional assistance.

  Kind regards

  Meenakshi

• I signed up for a year of 10 photos per month.  I am connected to adobe. I can't communicate with a real human being. I can't upload a picture to my computer. Mac 10.5.8. desktop computer. It takes too much time.

  I signed up for a year of 10 photos per month.  I am connected to adobe. I can't communicate with a real human being. I can't upload a picture to my computer. Mac 10.5.8. desktop computer. It takes too much time.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I did what he asked but when I tried to connect it told me that there is no internet connection and that it cannot connect to adobe that's why I came here to ask why he wasted my time, if she's not going to let me try the tests?

  I downloaded the app and I created an adobe account and he is already committed to try the app trial. When I tried to connect, it told me that there is no internet connection when in fact it is really! I waited for about 30 minutes, try again, but he didn't budge. I'm losing my patience here folks. Please help me what to do. Besides, I'm a newbie here so this is how adobe welcomes new members who will simply try their products? they try to stop me from trying? How do I know if it works correctly?

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

• Cannot connect to Adobe Photoshop

  Each time, Yes, every time, I start Photoshop CC 2015 it says it cannot connect to Adobe!

  I have a job entirely Internet connection and I can sign out and sign back in again so it's not really a problem at my end.

  Why oh why am I getting this permanent really irritating problem?

  Click here to solve the problems takes me to a "Page not found"!

  

  TIA

  Hi Roger ,

  Sorry for the inconvenience.

  You can try the following steps: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Creative Connection of clouds and preview file synchronization update | Creative blog Cloud by Adobe

  Also that moving to the forum creative cloud: cloud of Adobe Creative

  Concerning

  Jitendra

• Unable to connect Typekit / Adobe ID.

  After having upgraded to Acrobat DC I can't sign in to Typekit. Anyone else who has this problem?

  Working on Mac IOS 10.10.2. Other CC-applications work and I could connect Adobe on my desk.

  Hello Anja,

  I replied to your email support, but for the history of the forum: looks like there may be a conflict with one of the cookie settings in your browser. The Web of Typekit site uses cookies on Adobe.com and the connection will not work if you have blocked in the browser of third party cookies.

  If it is enabled in your browser, add these domain names as an exception to the privacy setting: *. Adobe.com and *. adobelogin.com.

  This help page shows how to add exceptions in your browser:

  http://help.Typekit.com/customer/portal/articles/760702

  We are working on alternatives, but the exceptions are necessary for now. If please give that a try and let me know if you still cannot sign in to your account! Thank you

  -liz