Problem connecting wifi blackBerry Smartphones on 8900

Similar Questions

• Problem connecting facebook blackBerry Smartphones

  Hello...
  I have a BB 8520 curve... I have a problem with loging in Facebook.
  When I put my facebook I got through native browser in the Welcome screen and click on the connection.
  After treatment at the facebook shows me "You must open a session" and this message shows me again and again.
  Infact the opera browser works for me but the BB browser does not work why? Someone help please... My BB os is 4.6.1

  Hello and welcome to the community!

  4.6.1 is quite old... I recommend you update (I'm sure that some level of 5.0 OS is available for your phone model). The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Problems connecting to blackBerry Smartphones

  I use a computer that is running windows XP sp3 with DM version 6.1. When I connect my BB torch 9810 on my usb port that my windows recognize my BB is connected but my DM opens a new window "add a new blackberry device" and gets stuck on the "device during initialization... "phase but never detects my BB. I have access to my internal and external memory of my BB, but DM still can not detect my BB torch.

  Need a way to solve

  Any help really appreciated

  You will need force detection of your phone for BlackBerry Desktop Software.  Here is an article from RIM detailing what to do:

  http://www.BlackBerry.com/BTSC/KB10144

  I hope that helps you.

• Problem connecting to blackBerry Smartphones

  all of sudden, I can't connect with my desktop usung USB software I get "cannot communicate with connected device. My cable is not damaged; Anyone have suggestions or solutions

  Have you restarted your computer, and done a battery pull on the device?

  If you have, then try to install the latest version of the desktop software:

  http://us.BlackBerry.com/apps-software/desktop/

  I don't know if you use the latest version on your computer.

• Wifi blackBerry Smartphones blackberry world problem

  I had a blackberry 9800, Saudi Arabia bought and now living in Egypt, I read a lot but did nothing useful so I come here to ask something useful on the global problem of wifi Blackberry UPDATE is my BlackBerry 9800 AND I need a permanent solution. HOPPFULLY u is going to help, thanks (Note: don't tell me to remove the battery)

  Hello guys and blackberry admins of customer support, I am really pleased to write today not as usually, I got my phone for a month, REPORTED a lot about the message in the world of blackberry who say "connect to your wifi and try again" while I use it already, I SOLVED it in a month, while the blaclberry support center has not helped me at all , so I wanted to share my happienes with ppl who got the Issos healthy of mind, JUST remove your Backberry universe and download again, thank YOU, I am not enjoying any help, because nobody helped me, hope it works

• Question of synchronization to blackBerry Smartphones: there is a problem connecting to BlackBerry App World. Please try again.

  First of all, I have never had this problem before when you try to install the apps from the app world.

  I am trying to download WhatsApp Messenger through App World by clicking Download, and then by clicking on the button 'Sync '. I'm then prompted with the error "synchronization problem: there is a problem connecting to BlackBerry App World." Please try again. ».

  Screenshot: http://goo.gl/RSx8v

  App world tells me on the right side of the page that my machine is connected (which is) via the USB port. I tried the phone turned off, taking the battery for more than a minute to be sure, restart the phone, restart the computer and try again with no luck.

  I also tried several browsers, Chrome and Firefox.

  I found this page which tells me it could be a firewall issue, http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB27184&sliceId=1&cmd=displayKC&d...

  I therefore disabled my firewall and still had no success. This gets really annoying, and my blackberry seems to have stupid questions like this forever.

  Anyone got any ideas on a solution possible?

  Thank you.

  I tried in IE and it works. Went back to Firefox and Chrome, and it does not work. But the interesting thing is a friend tried his blackberry on my computer and it works fine in Firefox.

  EDIT: I found the problem, I deleted the App World Plugin from my computer and reinstalled Firefox and it works. Why it does not detect that I use a plugin obsolete?

  Anyway, problem solved.

• Wifi blackBerry Smartphone problems

  I have a bold 9930 with problems of wifi, it connects to my wifi but disconnects on 5 minutes later and keeps disconnecting and reconnecting after this. I've already updated the OS 7.1 and it always does the same thing... can u please help me?... its starting to drive me crazy!

  Hey, I fixed my problem... I had a wifi booster that I used on routers, I think it's cause to spoil as soon as I took the phone remained on my wifi with disconnection...

  Thanks for trying to help out.

• Connection of blackBerry Smartphones

  My 9000 "BOLD" is not connected to the internet, and I have a data plan that activates the wifi features
  I can't log on my facebook, I can't ping! Can someone help me pls my plan data runs

  Hello jmichel and welcome to the community of BlackBerry Support Forums.

  Sorry to hear that you are having a problem with your BlackBerry data connection.

  You get an error when you go to log into Facebook? If so, what is this error?

  What do you mean by "my data plan runs out? You use a prepaid plan?

  You can send me a private message with your PIN for investigation?

  Thank you!

• Strength of preferred WiFi blackBerry Smartphones

  My University has two WiFi; the "guarantee a ' it's a shame to see that I can't access it via my Bold 9900, then the 'Guest' network I always manually select the network of comments because it's the only one that works for me. I'll be happy and web browsing, when all of a sudden, my bb decides to move to the secure network because it is stronger at the moment. It's an honest mistake, really, my phone is just trying to help. How can I prevent to automatically choose the protected network and say that it only connects to the guest network? Please, any help would be great.

  BB for life!

  -Ev

  Hi even1etter and welcome to the community of BlackBerry Support Forums!

  To avoid switching between available networks, remove your Wi - Fi registered the "secure" network networks  Go in manage connections, select the Wi - Fi network, and select saved Wi - Fi networks.  Highlight your 'secure' network, press the menu key and select Remove.

  The BlackBerry smartphone will only transfer connections to saved Wi - Fi networks.

  Thank you.

• Problem of rebootting blackBerry Smartphones

  What's the solution when a show phone as this (UncaughtException:java.lang.NoClassDefFoundError) cos it make the phone slow during the restart and my card, twitter can't b found and some applications do not work.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• Problem with attachments blackBerry Smartphones (PDF format)

  Hi all I need your help.

  I bought a new BB Curve 9360 and transferred the datas of an old BB using Desktop Manager

  I have two strange (for me problems):

  -If I try to open an attachment (especially PDFs) I get an error "application already sent. Send again? »

  -new electronic mail messages is displayed in all of the envelope only and non-envelope @domain.it

  Bye and soon of the Italy, Bruno

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Problem with number blackBerry Smartphones

  Hi all

  A few days ago, I had my cell phone number changed because I had malicious calls from unknown numbers ect. But my old number still shows upwards in line 1 when I discover call logs and it also appears when I connect my BB to my computer.

  How can I change line 1?

  Hi and welcome to the forums!

  Try the steps listed in the attached article.

  Thank you

  Bifocals

  KB01889 "My number - unknown" is displayed instead of the number of the user on the BlackBerry smartphone

• Problems with unlocking blackBerry Smartphones

  Hello, I have problems with my Blackberry Storm (Verizon). I got an unlock code and followed the instructions correctly, and he said that the code has been accepted. I put in my China Mobile SIM card, and sometimes it will fit and work properly (at the top and 'edge' under the signal bars, said CHINA MOBILE), other times it won't (go see just travelling triangle and '1 X' under the signal bars). Maybe nobody knows what could be the problem? Both times he will read the same info under 'Status' and 'SIM card' in the Options on the phone.

  Thanks for any help!

  I can tell you this...

  1 X is CDMA

  and

  Edge is GSM

  If you pass (correctly or incorrectly) in both directions between the signals. IN the management of connections > Mobile network > network technology, you can choose one or the other, why not try only GSM or 1XEV for awhile and see how it locked to one or the other.

• Strange problem BIS of blackBerry Smartphones

  Hello

  I have a bb torch that has been saved to my former network uk, I got the orange uk/bis registered torch (and double checked), anyway I live in Spain and have signed a unique contract sim blackberry now. I wiped the fone, jumped out of the sim card in and let it boot. I got the message "your device is now registered with the wireless network" and the 3G is in capitals with the bb icon, but I can't use anything. And when I go in the State, he told me that I am not connected to the BIS, which is strange, I got the bb next to the signal issued. If I open the e-mail Setup Wizard, it tells me that I am not connected and request password of bes etc..

  I can't return the directories of service cos I can't connect!

  Can anyone help?

  Hello and welcome to the community!

  It is always difficult to get a BB to work on another network. I'll assume that your level voice services work very well... otherwise which may indicate you need to unlock your BB from its original support.

  It is possible that Orange is not completely unregister the BIS account. Sometimes you can run on another carrier still using your old BIS carriers for a short period... to catch up and completely remove account. In any case, it's the service books of your new provider you need.

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If your new carrier natively your model of BB, that would put the SBs downwards. (Note that, in this KB, there are several methods to ask the SBs, including talking to your carrier and making them push).

  If, however, your BB model is not supported by your operator, then they can have the ability to push the Service books on you... much only push for accurate BB models they support. If this is the case, then you'll have very delicate things to do in order to get it to work fully on that carrier... is feasible, but it is quite difficult.

  So I suggest, you make the foregoing and keep working with your new carrier to try to get this resolved. You'll have to maybe talk to Orange once again just to be sure... you new carrier should know very soon... a BB PIN can have that one in the world, your new carrier BIS account would be impossible to create a BIS for your PIN account if Orange didn't him has not fully released. You may also need them (your carriers) to climb ABOARD for formal support from there.

  Good luck!

• Problem in BBM blackBerry Smartphones - I do not have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel

  I don't have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel. Help, please!

  Thank you!

  Then you can try upgrading the BBM to the latest version available for your device?

  Make that first make a local backup of your BBM contacts, after backup, delete or uninstall any existing version of your BlackBerry. On your home screen, go to Options > Advance Options > application > BlackBerry Messenger > delete BlackBerry Messenger of this list (highlight BBM press on the menu key and select delete)

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your device.

  _______________________________________________

  Please note :

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 : How to back up and restore the BlackBerry Messenger contacts list