Connection of blackBerry Smartphones

My 9000 "BOLD" is not connected to the internet, and I have a data plan that activates the wifi features
I can't log on my facebook, I can't ping! Can someone help me pls my plan data runs

Hello jmichel and welcome to the community of BlackBerry Support Forums.

Sorry to hear that you are having a problem with your BlackBerry data connection.

You get an error when you go to log into Facebook? If so, what is this error?

What do you mean by "my data plan runs out? You use a prepaid plan?

You can send me a private message with your PIN for investigation?

Thank you!

Tags: BlackBerry Smartphones

Similar Questions

  • Problem connecting facebook blackBerry Smartphones

    Hello...
    I have a BB 8520 curve... I have a problem with loging in Facebook.
    When I put my facebook I got through native browser in the Welcome screen and click on the connection.
    After treatment at the facebook shows me "You must open a session" and this message shows me again and again.
    Infact the opera browser works for me but the BB browser does not work why? Someone help please... My BB os is 4.6.1

    Hello and welcome to the community!

    4.6.1 is quite old... I recommend you update (I'm sure that some level of 5.0 OS is available for your phone model). The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Connection of blackBerry Smartphones Blackberry ID - password and security answer the forgotten two

    I forgot my password to connect Blackberry ID so the answer to the security question and can not find a way to reset them both on the support pages.

    Can someone please suggest a solution?

    Thank you

    I did exactly the same thing... It sucks. I was told to go back to the email that was sent to you from [email protected] there is a link there to the deletion of your profile. Once you do this just download everything again. hope this works for you as well

  • Problem connecting wifi blackBerry Smartphones on 8900

    Hi guys,.

    Just bought my bb which is an amazing piece of kit. I am a customer of uk on O2, a payday that you use the data service, but have a contract with o2, I downloaded my settings of them and DIRECT email services work fine.

    but im having a problem accessing any service through my home wifi network, I tried to remove security and and allowing all traffic to the bb with no luck. apparently the o2 can't help. My bb recognize the network and connects to him and I get a green "sky24083", but I get a gray line instead of a tick. I searched the forums, but nothing seems to work. any help would be greatly appreciated. A reading of diagnostic wi - fi

    A Wi - Fi connection

    Current profile: SKY24083

    SSID: SKY24083

    AP MAC address: 00:1E:74:B9: *: *.

    Security type: open

    Association: success

    Authentication: success

    Local IP address: 192.168.0.4

    Signal level:-46 dBm

    Data connection speed: 54 Mbps

    Status: Acquired network

    Authentication failure reason:

    Network type: 802. 11 b / g

    Network channels: 6

    Encryption in pairs: no

    Group Cipher: no

    Gateway address: 192.168.0.1

    DHCP: success

    Primary DNS: 192.168.0.1

    Secondary DNS: 0.0.0.0

    Suffix DNS: Home

    Subnet mask: 255.255.255.0

    Server's domain suffix:

    Certificate: Not Applicable

    Software token: not Applicable

    Auth L3:

    VPN

    Current profile:

    Address of the hub:

    Contact: n/a

    Authentication: n/a

    Secure the device IP:

    Status: VPN profile is not found.

    Hub address: n/a

    Hub IP:

    Primary DNS:

    Secondary DNS:

    DNS suffix:

    Set the subnet mask:

    Restart:

    The life of the session:

    Re-login to:

    Failed connection attempts: 0

    Certificate:

    Software token:

    BlackBerry infrastructure

    Address:

    The IP protocol used:

    Connection: error

    Router authentication: N/A

    Authentication server: N/A

    Last Contact to:

    I only did the actions in the thread I posted.  I don't know about the removal of books.  Take out the battery and do a reset solved my problem.

  • 'Data Connection Refused' blackBerry smartphones turn off the notification!

    Hello, I'm on sick leave for the next three months and my work doesn't pay for my phone, and I really didn't want to know how many emails are piling up in my Inbox, while I'm away, so I called AT & T today and cancelled my internet package.  So, right now, I'm only using my blackberry as a phone and calendar, tasks, etc.  There is a notification that appears on top of my phone that says 'Data Connection Refused'.  I looked through the options and I can't understand how to transform that turned off, any suggestions?

    Thank you!!!

    This means that your SIM is not provisioned for BlackBerry services... which is obvious as your request to cancel your BlackBerry data plan. To delete "Data Connection Refused' on top of your device go Options -> Mobile network -> Data Service: Off.

  • Problems connecting to blackBerry Smartphones

    I use a computer that is running windows XP sp3 with DM version 6.1. When I connect my BB torch 9810 on my usb port that my windows recognize my BB is connected but my DM opens a new window "add a new blackberry device" and gets stuck on the "device during initialization... "phase but never detects my BB. I have access to my internal and external memory of my BB, but DM still can not detect my BB torch.

    Need a way to solve

    Any help really appreciated

    You will need force detection of your phone for BlackBerry Desktop Software.  Here is an article from RIM detailing what to do:

    http://www.BlackBerry.com/BTSC/KB10144

    I hope that helps you.

  • Error on blue screen after connecting USB blackBerry Smartphones

    Hello, I have a new 8100. Everything is great, everything works, but the problem appeared after I installed the software and I have connected the mobile to the computer by USB... the blue screen error Windows Vista appeared, then
    After the automatic reboot of my computer
    He says the following errors:

    "Problemas con Firma:
    Number del problema evento: BlueScreen (name of the)
    Led operating system version: 6.0.6000.2.0.0.768.3 (OS version)
    ID of regional config: 3082 (locale ID)

    Information adicional del problema: (other info on the problem)
    BCCode: 4th
    BCP1: 0000009A
    BCP2: 0003EA16
    BCP3: 00000006
    BCP4: 00000002
    OS version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1

    Archivos than IR a State el problema: (files that help describe the problem)
    C:\Windows\Minidump\Mini010609-03.dmp
    C:\Users\antonio\AppData\Local\Temp\WER-110323-0.SysData.XML
    C:\Users\antonio\AppData\Local\Temp\WER6C68.tmp.version.txt

    LEA nuestra declaracion of privacy:
      http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0C0A
    "

    I didn't have anything wrong with my Vista OS before

    Thanks in advance

    Hi and welcome to the forums!

    I read very well Spanish, but did you leave the connected Blackberry when you

    restarted the PC? Vista may have tried to use the BB as a drive for system functions or error checking.

    Thank you

    Bifocals

  • Problem connecting to blackBerry Smartphones

    all of sudden, I can't connect with my desktop usung USB software I get "cannot communicate with connected device. My cable is not damaged; Anyone have suggestions or solutions

    Have you restarted your computer, and done a battery pull on the device?

    If you have, then try to install the latest version of the desktop software:

    http://us.BlackBerry.com/apps-software/desktop/

    I don't know if you use the latest version on your computer.

  • Cannot connect Internet blackBerry smartphones?

    I bought a bb from a friend, so I put a new sim card and I can only receive calls and resonate, I try to go on the internet or bb app world but just get message saying unable to connect and check your network please can you eany1 help me to solve my problem thanks

    Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

    You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

    Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

    Good luck.

  • Connection 3G blackBerry Smartphone problem

    Hello! I just got my torch yesterday and I like it so far, but there is a problem: 3G does not work. Not at all. Internet works fine via the wi - fi connection, but if I try to access the internet without my home wi-fi I get the message, "there is an insufficient network coverage for your request. Please try again later. "I have search everywhere on the internet and it seems to be a common problem.

    I tried the battery pull and the phone reset methods. Does not work.

    It does not have 3G in the upper right corner, and I have full bars.

    He has had this problem since I got it, and it's new, so I'm a little upset about this. If I pay for a data plan, I expect to be able to use it.

    Thanks in advance for any help you have to offer.

    Right next to the symbol of the 3 G upper-left, there is a small symbol of BlackBerry?  Who should attend so that you surf on your network connection.

    If it is not present, since your homescreen go in manage connections.  Make sure that your Mobile network is enabled (it will be if you see 3G).  Click on the below Mobile Network Options and make sure that data Services is defined on IT.

    You should now be able to go back and surf in 3G.  I hope that helps you.

  • Connection of blackBerry Smartphones app load just?

    Hi iv had my phone for 2 weeks now, it worked fine until I restarted the phone last week and now am unable to connect download applications. I have connection inside, autheticates and then just say loading do not know how long it last, but I gave up after half an hour of him just "loading". When I click the back button it says I agree to the terms but I can not because it does not load.

    all solutions

    thanx

    Andy

    Try this:

    From your BlackBerry browser, go to www.blackberry.com/appworld and click on the download button now and redownload and install AppWorld. Once that is completed and you have restarted at the end of the process, try to reuse the AppWorld.

  • Connection USB blackBerry Smartphone problems

    I have a BlackBerry Curve 8330 m running the latest OS updates.

    Recently, my BlackBerry has stopped synchronizing via USB.  My computer is a Windows XP with Desktop Manager v.4.7.  I never had problems with synchronization previously.  Another Member of the family has a BlackBerry Curve as well, and them connects and syncs perfectly.  Thus, this addresses the problems with the USB cable and the computer itself.

    When my BlackBerry is connected, the indicator is on, but my XP does not recognize that have plugged in at all.  In the Windows Device Manager, it is said that there is no active USB connection.

    Suggestions, please?

    I tried all the stuff into the Knowledge Base of BlackBerry.  I also tried syncing my BlackBerry to the computer of a friend who use Desktop Manager and gave the same frustrating results.

    After several hours of anguish, I decided to do a clean wipe of my phone... success!  Obviously, a file has been corrupted that was vital to the process of USB connection.   Fortunately, I made a backup last week, so I do not lose too much data.

  • About connection network blackBerry Smartphones

    Hello everyone!

    At first, I must say that I am a newbie with the BlackBerry.

    I use T-Mobile as a career.

    The maximum speed I get from the repartir0 of the career is 7.2/1,4 Mbps... However, my question is this:

    If I am at home with my device BB and at home I have the WiFi router and my BB is connected, if I try to open certain pages or some do sort of request to the Internet, the BB will use the 3G connection or my WiFi?

    I tried to check the system where I can order the connections (1. WiFi - or tier 2. 3 tc g.)

    It is perhaps a silly question, but please help me!

    Best regards

    Dean

    Hiya!

    and the answer is...

    If you connect wirelessly, your device will use it instead of your 3 G/EDGE current connection. When not in the scope of the WiFi, it will be automatically 3 G/EDGE.

  • Initial connection of blackBerry Smartphones to the PC to BB desktop software

    First of all, I am the village * beep *.  I had a BB 8700 for awhile and after my failedto download the BB desktop PC crash and failed to back up my phone.

    I downloaded the PC to BB desktop software and the software recognized my phone was connected (even gave my BB PIN code).  Everything worked without problems until I was asked for my password.  I tried my password for my phone and which was not accepted.  I tried a few other variations without result.

    I have no backup file, nothing to indicate that the password is / was.  This doesn't seem to be a "simple" problem  A person must enter into the database of RIM to reset my password, give me a temporary and then allow me to enter a new permanent password.

    Who should I call RIM to fix this?

    Hi there - I realize that it's been 2 weeks and I hope that it is already resolved, but this requires clarification.

    There is no password that anyone can give you to solve this problem. The password to enter the PC is the correct password that you use your BB is blocked from password. But the trick is to know what is the password.

    Most of the time, the configuration of the BB keyboard, you may think that you are entering in some characters, but in reality you are before anything else. The use of the alt, ctrl, caps, sym or other control keys affect the actual characters resulting which are sent by your BB. You must know exactly these characters rather than just the BB keyboard keys you press... and reproduce exactly the characters when you type your password on your PC keyboard.

    Good luck!

  • SLOW CONNECTION of blackBerry Smartphones

    Hi all

    I got my BB 8520 curve for 12 months. I rarely used at all because I wanted to be able to go on the net so far or traveling across the country (work wise) but the connection was so slow that I gave it up as a bad job! I contacted my service provider (Virgin) and they told me that I had bought the wrong phone for my use! So basically, I still this new BB 8520 and my appointment cancelled earlier today, I only round earlier to see if I can find out if this BB is really not to surf the web?

    Any help will be greatly appreciated, because I still have another 12 months contract left on it.

    No, unfortunantly not

Maybe you are looking for

  • WMP changes its name at the time where I change the names in the playlists

    Hi people, to support I have XP and WMP 11. I love working with WMP very much but I have a big problem with the creation of playlists. First, he must know that. If I make a playlist of different artists like this and sync it to my MP3 player, the pla

  • How to speed up my internet connection and pc?

    What security software I need to download?

  • How to stop the app tray popping up

    operating system is windows 7.  How to stop tray app of popping up 8 or 10 times every time that you start the computer. Repair sites are BS. All they want is money. Can someone explain how to get rid of this parasite of aggrevating?   Help, please!

  • Why Adobe keep billing me?

    On 31 January this year, I have installed Adobe Audition CC (monthly, $29.99 per month) and Adobe Creative Cloud. I canceled the plan at the end of April, but on 29 April, she I charged again! Why? I forgot exactly the day that I canceled my plan, bu

  • Previous serial number Version

    I bought and downloaded Adobe Acrobat DC. I enter my serial number. When I tried to run it, I got the following message:Serial number you provided is valid, but calling it a product was not found on this computer.To upgrade, you must provide the seri