Wifi blackBerry Smartphone problems

Similar Questions

• Wifi blackBerry Smartphones blackberry world problem

  I had a blackberry 9800, Saudi Arabia bought and now living in Egypt, I read a lot but did nothing useful so I come here to ask something useful on the global problem of wifi Blackberry UPDATE is my BlackBerry 9800 AND I need a permanent solution. HOPPFULLY u is going to help, thanks (Note: don't tell me to remove the battery)

  Hello guys and blackberry admins of customer support, I am really pleased to write today not as usually, I got my phone for a month, REPORTED a lot about the message in the world of blackberry who say "connect to your wifi and try again" while I use it already, I SOLVED it in a month, while the blaclberry support center has not helped me at all , so I wanted to share my happienes with ppl who got the Issos healthy of mind, JUST remove your Backberry universe and download again, thank YOU, I am not enjoying any help, because nobody helped me, hope it works

• CURSOR blackBerry Smartphone PROBLEM

  Dear Sir, I am facing problem for the plotter (middle mouse) for scrolling. It works on some screens and on some it freezes and I can't use hv to use the touch screen. Its a question and wasting too much time during labor and the battery. Pls guide how the plotters to work on all screens.

  For example, it doent work while

  (A) typing e-mail, if I want to scroll down to see previous email.

  (B) Messager of black berries, scrollbar for scrolling in the messages.

  PLS, advice and help the ugtly.

  Thanks Deepak

  Hi antoinesombie

  Welcome to the BlackBerry Support Community Forums

  Wheneven you feel you cursor is affectionate always perform a battery pull reboot as this device on remove the battery wait a min. then reinsert back, wait until your device supports a long restart. See if it solves your problem.

  If it does not help the appointment through this RIM Knowledge Base:

  KB29640 : Trackpad, trackball or the keyboard does not not on a BlackBerry Smartphone

   

  Please try it and let us know.

   

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

   

• Strength of preferred WiFi blackBerry Smartphones

  My University has two WiFi; the "guarantee a ' it's a shame to see that I can't access it via my Bold 9900, then the 'Guest' network I always manually select the network of comments because it's the only one that works for me. I'll be happy and web browsing, when all of a sudden, my bb decides to move to the secure network because it is stronger at the moment. It's an honest mistake, really, my phone is just trying to help. How can I prevent to automatically choose the protected network and say that it only connects to the guest network? Please, any help would be great.

  BB for life!

  -Ev

  Hi even1etter and welcome to the community of BlackBerry Support Forums!

  To avoid switching between available networks, remove your Wi - Fi registered the "secure" network networks  Go in manage connections, select the Wi - Fi network, and select saved Wi - Fi networks.  Highlight your 'secure' network, press the menu key and select Remove.

  The BlackBerry smartphone will only transfer connections to saved Wi - Fi networks.

  Thank you.

• BlackBerry Smartphones problem setting up email

  Hello everyone, I reccently purchased a vodafone bb 8900 to my friend, I unblocked him today and I am currently using a 02 sim card. My companion had set up on the phone but deleted emails before you send the phone.

  My problem is when I try to configure my emails I go to Settings / Setup Wizard / Configuration of email, there is no option to create or add an email account. Only the possibility of using a professional email with an Enterprise Server account. And there is no shortcut to the e-mail settings in the setup folder.

  does anyone know how to configure my e-mail from here?

  PS This is my first blackberry and I am a complete novice with this stuff so if you can keep things simple, it would be greatly appreciated thank you Ryan

  Hello!

  A few things for you...

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  http://supportforums.BlackBerry.com/Rim/Board?Board.ID=NewBlackBerryUsers

  http://NA.BlackBerry.com/eng/support/blackberry101/Setup.jsp#tab_tab_email

  KB03087 Configure BlackBerry Internet Service, BlackBerry mail and e-mail or account e-mail BlackBerry

  It is likely that some of the seller in the first element steps were not completed... those that must be made before continuing. I suggest to do it again. More... your friend got it on BES? If so, there are a few extra steps (in this picture) that must be made.

  Good luck!

• WiFi blackBerry Smartphones Curve 9300 3 problem

  Hi, I recently got my first Blackberry - a 9300 3.

  It seems impossible to connect to my home network via WiFi. I've implemented the BB with a manual setting that I have a non-broadcast SSID and password is correct. My router is a Netgear DG834GT. I have a laptop connected via WiFi so I don't know the router, WiFi & DSL is all operational.

  I can sporadically, but not systematically, ping the router of the BB, but I can't ping a web address (for example google.com). I can't ping the BB from my PC, but an IP Scanner confirms that the BB is on the network.

  My career has suggested a reboot, reinstall the firmware and turn WiFi off & on - everything I did.

  I'm very knowledgeable PC, reasonably network aware, but a complete newbie to BB and smartphones.

  Any ideas?

  Well, I've sorted - or rather Geek Squad pointed me the right direction.

  It seems that the phone does not like the standard security WPA - PSK Protocol. While the router is recognized, the phone cannot communicate through the router.

  Change the wireless security protocol on the router to WPA2-PSK has solved the problem. Of course, if you do this you must also change the Security Protocol on all your other devices on the wireless network, or else they may not work.

• Problem connecting wifi blackBerry Smartphones on 8900

  Hi guys,.

  Just bought my bb which is an amazing piece of kit. I am a customer of uk on O2, a payday that you use the data service, but have a contract with o2, I downloaded my settings of them and DIRECT email services work fine.

  but im having a problem accessing any service through my home wifi network, I tried to remove security and and allowing all traffic to the bb with no luck. apparently the o2 can't help. My bb recognize the network and connects to him and I get a green "sky24083", but I get a gray line instead of a tick. I searched the forums, but nothing seems to work. any help would be greatly appreciated. A reading of diagnostic wi - fi

  A Wi - Fi connection

  Current profile: SKY24083

  SSID: SKY24083

  AP MAC address: 00:1E:74:B9: *: *.

  Security type: open

  Association: success

  Authentication: success

  Local IP address: 192.168.0.4

  Signal level:-46 dBm

  Data connection speed: 54 Mbps

  Status: Acquired network

  Authentication failure reason:

  Network type: 802. 11 b / g

  Network channels: 6

  Encryption in pairs: no

  Group Cipher: no

  Gateway address: 192.168.0.1

  DHCP: success

  Primary DNS: 192.168.0.1

  Secondary DNS: 0.0.0.0

  Suffix DNS: Home

  Subnet mask: 255.255.255.0

  Server's domain suffix:

  Certificate: Not Applicable

  Software token: not Applicable

  Auth L3:

  VPN

  Current profile:

  Address of the hub:

  Contact: n/a

  Authentication: n/a

  Secure the device IP:

  Status: VPN profile is not found.

  Hub address: n/a

  Hub IP:

  Primary DNS:

  Secondary DNS:

  DNS suffix:

  Set the subnet mask:

  Restart:

  The life of the session:

  Re-login to:

  Failed connection attempts: 0

  Certificate:

  Software token:

  BlackBerry infrastructure

  Address:

  The IP protocol used:

  Connection: error

  Router authentication: N/A

  Authentication server: N/A

  Last Contact to:

  I only did the actions in the thread I posted.  I don't know about the removal of books.  Take out the battery and do a reset solved my problem.

• Wifi blackBerry Smartphones with storm 2 9520 blackberry problem

  Guy

  2 days back, I bought a storm 2 9520.

  Whenever I try to connect my device to the internet with wifi, it's show failed to get the IP address.

  I can't figure out what to do with my camera.

  Please help as I am new bee to the blackberry family.

  And more over this is my first expensive legacy.

  Did you go through the steps of KB13363 to manually add the network?

• My menu wifi blackBerry smartphones is broken

  My menu wifi is broken and rely on the wifi network menu... only an empty box with exclamation is delivered with an ok in it.

  Works previously configured and saved wifi.

  Please give a solution to this.

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  Good luck and let us know!

• Wifi blackBerry Smartphones Blackberry application

  Hello

  I'm trying to troubleshoot an end user with a problem, he saw. This particular user has had his invalid SIM card and only uses the Outlook on Blackberry via WiFi feature. He said that it connects at its connection to the home or the spot on his Samsung phone. Once it is connected to wifi, his mailbox and the calendar.

  Since last Friday, his mailbox has not been updated. I was told by colleagues that it is not possible to access your e-mail in this mode, but this user is using this method for several months.

  Please someone can confirm if it is actually possible to do this, or what could be causing the synchronization fails.

  Any help is greatly appreciated

  Hello and welcome to the community!

  With the BlackBerry, the native Messages app can work with an e-mail account if there is adequate data of a business plan. Natively, email on a BB is an enhanced service, requiring the use of some such servers hosted by carriers and BlackBerry - without a correct data account, access to these servers is denied and this email does not work via the application Messages.

  Often, carriers are slow to cancel things... I think in this situation is that it was active on this card SIM at a time in the past, and the carrier has recently "caught up" cancel those who use the services for which they do not pay.

  Good luck!

• BlackBerry Smartphones problema boton power led

  Hola tengo problema con el boton encendico d y auto el cual no works or hay apretarlo muchas veces hasta works Gracias Marcelo

  Hola @mbianchi

  Bienvenido a los https://supportforums.blackberry.com/

  Well as you comentaron los amigos, ya're a fisico demas debe reaccionar tan solo el problema con una vez, must the membrane down Escalin tecla o presionarlo este defectuosa.

  ACDUA a UN servicio Técnico especializado garantizado, if esta garantia apela por ella en o.

  Saludos.

• Network blackBerry Smartphone problem

  When I open the blackberry world it say check connection yournetwork and then try agaim

  Thnak you so the forum is really a big blow to hand all of my problems have been take care of thank you

• BlackBerry Smartphones problem adding Contacts to my BB8530

  I don't know when it started, I guess shortly after a problem of low humidity, but I was not able to add contacts to my blackberry for almost maybe 3-4 months now. Whenever I click on new contact, my phone blocked n I have to restart. Any ideas on how to solve this problem I don't want to do a complete reset if I have.

  fuumarhys wrote:

  I don't know when it started, I guess shortly after a problem of low humidity, but I was not able to add contacts to my blackberry for almost maybe 3-4 months now. Whenever I click on new contact, my phone blocked n I have to restart. Any ideas on how to solve this problem I don't want to do a complete reset if I have.

  Hi fuumarhys,

  Remove Live Messenger and Yahoo Messenger.

  Thank you.

• Network blackBerry Smartphone problems

  Hey! I have known problems of network for more than 2 months now... I contact Vodacom service provider and they assured me that their network is working perfectly well.

  I don't know what to do anymore because now I can't access the internet and my Facebook Mobile is just annoying...

  Please help with this problem because I can not continue like this more. Its driving me crazy...

  Please, I beg you!

  Hello Leboh

  Why don't you try to uninstall the Facebook application...

  Open the link in the browser on your blackberry

  http://www.BlackBerry.com/Facebook

  Remember that to access this application, you must have data or BIS plan.

  Kind regards.

  Bravo * don't forget to give to these people who help and advise you about your questions * Can
  Accept as Solution to * comment *.

  @gutijose14

• URGENT blackBerry Smartphones: problems with name dialing

  Since the sync with my PC, my contacts list of 750 is visible until I have start typing letters to refine a search for a specific name, and then most of the names that should be visible to the search disappear? Only a small part of the 750 seem to be part of research when I type the letters to find names, I think related to the ones I edited on Outlook. Any help much appreciated. I checked the filter of address book, and I have no filters.

  Remove the battery and reinsert and restart Blackberry has solved the problem for me